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Reviews of BH Hotel 4 stars

Via Gaeta, 12, Central Station, 00185 Rome, Italy

#8 of 978 hotels in Rome

Guests' Choice

Review score

Based on 251 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.3

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can't think of anything

    Hotel staff really friendly, always helpful. Gave us good advice around how to get about amd where to eat

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    My stay was really amazing ,everyone one at the hotel were so ready to help at anytime.it’s super clean and very close t
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My stay was too short to enjoy it more

    The staff were super great, nice, helpful and very knowledgeable especially Saif he was super amazing.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Fantastic staff great happy hour good breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic staff and welcome drinks and happy hour drinks.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    A hotel can make or break you’re trip/vacation. The BH hotel, definitely helped make our trip a memorable one. Grazi
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location and a lovely hotel. Big showers, lovely bed and air con working perfectly. Breakfast (particularly great coffee) is great value too. Highly recommend if you’re visiting Roma. Fantastic staff who go above and beyond. Particular thanks to Kevin, Sharif and Iralia (sorry if we’ve got the spelling wrong) for looking after us so well

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Beautiful character hotel in convenient location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stunning room with beautiful ceiling and a balcony. Staff and service next level. Very close to the train station. Highly recommended

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Incredible! Must-stay!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    No comment - Everything was great!

    Wonderful stay at the BH Hotel and would totally recommend! It was so clean, well maintained and a perfect location with access to all the sights but not the crowds and chaos. The hotel itself is new, bright and clean. I cannot recommend this enough - the staff is friendly, attentive and responsible.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Beautiful hotel! Beds are amazing! Lovely breakfast!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Water dripping all night down a pipe near our window. Was quite annoying. And made it difficult to get to sleep.

    Gorgeous hotel! Beautifully decorated! Lovely breakfast. Staff were lovely and helpful.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Will be back next summer!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The hotel understands customer service. The hotel is clean. The team is supportive and the service is seamless

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    We had a wonderful stay at this hotel! Everything was perfect – the staff were amazing, very friendly and helpful, and the rooms were excellent: clean, comfortable, and beautifully maintained. We truly enjoyed our time here and would love to come back again. Highly recommended!

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    NOTHING

    ALL

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    All around great stay in the Eternal City.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location if arriving in Rome by train. The multi- lingual staff were very friendly and went out of their way to create a warm and welcoming atmosphere. The complimentary aperitif and Happy Hour were a nice touch. The rooftop terrace is lovely in the evening.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Super! Will be back!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing! It was excellent!

    Excellent staff, super helpful and friendly. Probably the friendliest staff we have ever come across. Super espressos! And great location, felt very safe being near some embassies. Seif on reception couldn’t do enough- excellent service.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the bed firmness didn’t agree with me.

    The staff were amazing and so helpful. Would go back. Just wish it were a little closer to big attractions in Roma.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Recently renovated. Central area but quiet and secure due to being surrounded by multiple embassies. Staff are very kind and attentive. Best rooftop to relax after long day.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was lovely but the staff were absolutely incredible. Kevin at the front desk was so helpful and welcoming as were all the other staff, especially the older Barman and the younger one the next day (I didn’t catch their names). I felt totally accommodated and the service was amazing

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Incredible hotel with the absolute best staff you could ever ask for. Absolutely loved our stay, and would recommend th
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Absolutely stunning boutique hotel, newly finished with incredible staff! Extremely clean, amazing breakfast and thoughtful happy hour in the early evening. Close walk to the train station and both metro lines if needed. Air conditioning was incredible after the heat of Rome in August. A special shout out to Syef, Bruno and Alaria for their incredible service, but the entire team was so lovely and welcoming.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    The train station is close and location is great. I really enjoyed this place, and especially the welcome drink and happy hour was amazing!!!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Made our first visit to Rome so special.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very helpful staff - so clean, generous breakfast, proximity to termini station yet the hotel is in a quiet street.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent rooms and spaces. Excellent staff and customer service. I’ve stayed near Rome Terminal before and this has been the best value for the cost that I have come across.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Excellent location, super super friendly staff, breakfast was awesome, I will definitely come back

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Perfect stay, beautiful memories made for our 30th wedding anniversary
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not Applicable

    A boutique hotel, excellent location within easy walking distance to train stations. The staff both reception & breakfast were very friendly & attentive, nothing was too much trouble. Bedroom very clean & comfortable. Bed linen & towels changed daily, complimentary water provided daily. Breakfast was good to set you up for the day ahead. Definitely would return for a visit.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    100% recommend will definitely come back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are newly constructed and rooms are spacious. The staff are very kind and Seif at the front desk was exceptional and extremely helpful.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Would come again to this hotel for sure. 10/10 would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole atmosphere of the hotel, the cleanliness , and the staff (especially Bruno who was very kind)

    Stayed in July 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and pleasant. Perfect location

    Stayed in August 2025

Showing 1 – 25

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