Via Gaeta, 12, Central Station, 00185 Rome, Italy
#8 of 978 hotels in Rome
Guests' ChoiceBased on 251 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.5
Staff
9.9
Value for money
9.3
Free WiFi
9.8
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End of dialog contentReviewed: 26 August 2025
Umar
United KingdomCan't think of anything
Hotel staff really friendly, always helpful. Gave us good advice around how to get about amd where to eat
Stayed in August 2025
Reviewed: 25 August 2025
Bin
BahrainMy stay was too short to enjoy it more
The staff were super great, nice, helpful and very knowledgeable especially Saif he was super amazing.
Stayed in August 2025
Reviewed: 24 August 2025
Michelle
AustraliaNothing
Fantastic staff and welcome drinks and happy hour drinks.
Stayed in August 2025
Reviewed: 23 August 2025
Richard
United KingdomNothing
Great location and a lovely hotel. Big showers, lovely bed and air con working perfectly. Breakfast (particularly great coffee) is great value too. Highly recommend if you’re visiting Roma. Fantastic staff who go above and beyond. Particular thanks to Kevin, Sharif and Iralia (sorry if we’ve got the spelling wrong) for looking after us so well
Stayed in August 2025
Reviewed: 23 August 2025
Danielle
AustraliaNothing
Stunning room with beautiful ceiling and a balcony. Staff and service next level. Very close to the train station. Highly recommended
Stayed in August 2025
Reviewed: 22 August 2025
Romanello
FranceNo comment - Everything was great!
Wonderful stay at the BH Hotel and would totally recommend! It was so clean, well maintained and a perfect location with access to all the sights but not the crowds and chaos. The hotel itself is new, bright and clean. I cannot recommend this enough - the staff is friendly, attentive and responsible.
Stayed in August 2025
Reviewed: 22 August 2025
Michelle
AustraliaWater dripping all night down a pipe near our window. Was quite annoying. And made it difficult to get to sleep.
Gorgeous hotel! Beautifully decorated! Lovely breakfast. Staff were lovely and helpful.
Stayed in August 2025
Reviewed: 21 August 2025
Justinah
United StatesNothing
The hotel understands customer service. The hotel is clean. The team is supportive and the service is seamless
Stayed in August 2025
Reviewed: 21 August 2025
Viktoriia
PolandWe had a wonderful stay at this hotel! Everything was perfect – the staff were amazing, very friendly and helpful, and the rooms were excellent: clean, comfortable, and beautifully maintained. We truly enjoyed our time here and would love to come back again. Highly recommended!
Stayed in August 2025
Reviewed: 21 August 2025
Radek
Czech RepublicNOTHING
ALL
Stayed in August 2025
Reviewed: 21 August 2025
Valerie
CanadaGreat location if arriving in Rome by train. The multi- lingual staff were very friendly and went out of their way to create a warm and welcoming atmosphere. The complimentary aperitif and Happy Hour were a nice touch. The rooftop terrace is lovely in the evening.
Stayed in August 2025
Reviewed: 18 August 2025
Sarah
United KingdomNothing! It was excellent!
Excellent staff, super helpful and friendly. Probably the friendliest staff we have ever come across. Super espressos! And great location, felt very safe being near some embassies. Seif on reception couldn’t do enough- excellent service.
Stayed in August 2025
Reviewed: 18 August 2025
Renee
United StatesUnfortunately the bed firmness didn’t agree with me.
The staff were amazing and so helpful. Would go back. Just wish it were a little closer to big attractions in Roma.
Stayed in August 2025
Reviewed: 17 August 2025
Erika
United StatesRecently renovated. Central area but quiet and secure due to being surrounded by multiple embassies. Staff are very kind and attentive. Best rooftop to relax after long day.
Stayed in August 2025
Reviewed: 16 August 2025
Thiriet
United KingdomThe hotel was lovely but the staff were absolutely incredible. Kevin at the front desk was so helpful and welcoming as were all the other staff, especially the older Barman and the younger one the next day (I didn’t catch their names). I felt totally accommodated and the service was amazing
Stayed in August 2025
Reviewed: 14 August 2025
Connie
CanadaNothing!
Absolutely stunning boutique hotel, newly finished with incredible staff! Extremely clean, amazing breakfast and thoughtful happy hour in the early evening. Close walk to the train station and both metro lines if needed. Air conditioning was incredible after the heat of Rome in August. A special shout out to Syef, Bruno and Alaria for their incredible service, but the entire team was so lovely and welcoming.
Stayed in August 2025
Reviewed: 13 August 2025
Minhye
South KoreaThe train station is close and location is great. I really enjoyed this place, and especially the welcome drink and happy hour was amazing!!!
Stayed in August 2025
Reviewed: 11 August 2025
Jane
AustraliaVery helpful staff - so clean, generous breakfast, proximity to termini station yet the hotel is in a quiet street.
Stayed in August 2025
Reviewed: 9 August 2025
Hanssel
United StatesExcellent rooms and spaces. Excellent staff and customer service. I’ve stayed near Rome Terminal before and this has been the best value for the cost that I have come across.
Stayed in August 2025
Reviewed: 8 August 2025
Uriel
Israel-
Excellent location, super super friendly staff, breakfast was awesome, I will definitely come back
Stayed in August 2025
Reviewed: 6 August 2025
Thomas
AustraliaNot Applicable
A boutique hotel, excellent location within easy walking distance to train stations. The staff both reception & breakfast were very friendly & attentive, nothing was too much trouble. Bedroom very clean & comfortable. Bed linen & towels changed daily, complimentary water provided daily. Breakfast was good to set you up for the day ahead. Definitely would return for a visit.
Stayed in August 2025
Reviewed: 6 August 2025
Annette
UgandaThe facilities are newly constructed and rooms are spacious. The staff are very kind and Seif at the front desk was exceptional and extremely helpful.
Stayed in August 2025
Reviewed: 5 August 2025
Aleynikov
IsraelThe whole atmosphere of the hotel, the cleanliness , and the staff (especially Bruno who was very kind)
Stayed in July 2025
Reviewed: 3 August 2025
Lior
IsraelClean and pleasant. Perfect location
Stayed in August 2025
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