Its location, amenities and friendliness of all staff.

Stayed in August 2025

From the moment we arrived, we were greeted with a refreshing welcome drink and warm smiles; the perfect start to what became an exceptional stay. Every single member of staff was friendly, approachable, and genuinely eager to make our time here as enjoyable as possible; nothing was ever too much trouble. Breakfast was fantastic, with a wide selection to suit every taste, and the team were more than happy to prepare additional dishes on request, like perfectly fresh poached eggs. The food from the hotel restaurant was exceptional; beautifully prepared, full of flavour, and served with the same attentive care we experienced throughout our stay. The hotel itself, including the pool area, was absolutely immaculate. Sun loungers were always available, and we were greeted with fresh towels before being taken to our preferred spot. Throughout the day, staff regularly checked in to see if we wanted our umbrella adjusted to suit the sun; such a thoughtful touch. Our room and the sky lounge had the most breathtaking views, overlooking the sea and Mount Vesuvius; a sight we never tired of. Every member of the team, from reception and bar staff to maids, pool attendants, and the dedicated advice team, was attentive and professional. Their local knowledge was invaluable, offering fantastic recommendations for trips, excursions, and restaurants, helping us make the most of every day. We also loved the friendly chats and light-hearted football banter about Manchester United and Napoli; it made us feel even more at home. This hotel truly sets the standard for hospitality, and we can’t wait to come back! Grazie mille – Room 103.

Stayed in August 2025

There was nothing I didn’t like.

Great location, short walking distance from middle of the town. Beautiful view from the rooftop lounge and from the rooms facing the water, but on higher floors. Very nice accommodating staff. Good breakfast.

Stayed in June 2025

Nothing.

It was located very close to the city centre and it was an exceptional hotel and excellent staff.

Stayed in July 2025

This hotel exceeded expectations in every way. The staff were genuinely kind and attentive, always making sure I felt comfortable and cared for. The views from the hotel are simply unforgettable—whether you're enjoying a quiet morning or winding down in the evening, it’s the kind of scenery that stays with you. The breakfast was another standout—delicious, varied, and clearly made with quality in mind. And the city itself? Hands down my favorite stop on the trip. The atmosphere, the charm, the energy—everything about it made me want to stay longer. I’ll definitely be coming back.

Stayed in July 2025

Nothing

Everything, our stay was flawless and we LOVED the Ara Maris!

Stayed in July 2025

Superb location, excellent views. Loved the hotel

Stayed in May 2025

For the price not sure you need to charge for the mini bar just my opinion that one not a negative.

To be honest everything, what a top hotel with a great vibe, relaxed, classy, staff can’t do enough for you and the pool and roof top bar are just excellent.

Stayed in June 2025

Parking is nearby but very expensive.

The hotel is located close to everything, the staff are friendly and helpful, the hotel is very clean

Stayed in June 2025

Brand new hotel with stunning spa facilities, unbeatable central location, and top-tier service. Rooms are modern and comfortable. The complimentary breakfast had a fantastic buffet selection. Highly recommend for a luxury stay in Sorrento.

Stayed in June 2025

Have had the pleasure at staying at some of the world's finest hotels and Ara Maris is on par with them. Ara Maris' ' staff is perfectly professional and attentive, it's amenities are luxurious and plentiful, and the decor is serene and calming. It is a modern hotel with sophisticated class. We will be back!

Stayed in May 2025

Perfect location just off main square. Great pool area was a bonus.

Stayed in April 2025

Absolutely beautiful hotel! The pictures don’t do it justice. We ate a yummy breakfast by the pool under the orange and lemon trees. It was so serene and peaceful. Room was big and we even got a free water bottle. It was close to everything and the staff was super helpful and knowledgeable.

Stayed in April 2025

Fantastic luxury hotel, amazing staff and facilities in an excellent location. Roof top terrace is stunning for sunset drinks and nibbles

Stayed in April 2025

Nothing

Every thing amazing welcoming helpfull staff

Stayed in April 2025

Being Americans, we would have preferred coffee in the room. But that's not a complaint, just an observation.

The hotel is beautiful, the staff is wonderful, both friendly and helpful. The location is perfect. We were very impressed with everything. A great experience.

Stayed in April 2025

Nothing.

Excellent location with very welcoming and attentive staff.

Stayed in April 2025

Nothing

Greta location and comfortable accommodations.

Stayed in April 2025

Great location lovely staff. Bonus of the spa. The garden and pool area was lovely

Stayed in April 2025

The hotel is simply stunning, an amazing location, wonderful staff, extremely comfortable room, incredible food and drink and spectacular pool area.

Stayed in April 2025

Great location and comfortable

Stayed in April 2025

Nothing!

Overall an excellent facility with beautiful attention to detail. Staff is outstanding. First class facility. Dinner our first night was truly exceptional, one of the best we have had in our 2 weeks of traveling and fine dining in Italy. Second evening, dinner was a disappointment, as the head chef was not working and my food was inedible, and my partners mediocre. However I would 100% stay here again and highly recommend it for a first class stay and world class service.

Stayed in December 2024

Nothing

Absolutely everything we spent two days in absolute relaxation , the hotel is in a perfect location a few meters from the main square. Very convenient valet parking service. Excellent breakfast one of the best ever, all the staff is very professional and kind welcoming As well as the Bistro on the fifth floor with a breathtaking view of the entire gulf. We will definitely return

Stayed in November 2024

Nothing, all was prefect

all well, the hotel is great, the stuff are very good and helpfull in all issues

Stayed in November 2024