Pagana, 160, 16035 Rapallo, Italy
#5 of 28 hotels in Rapallo
Guests' ChoiceBased on 176 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
8.7
Staff
9.6
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 August 2025
Vilde
NorwayGreat staff and clean room.
Stayed in July 2025
Reviewed: 24 July 2025
Nicolaos
AustraliaSecurity cameras that are basically aimed into the bottom rooms with the larger terraces. Quite strange and it feels like they’re watching your every move!
Nice clean hotel.
Stayed in June 2025
Reviewed: 23 July 2025
Shahad
Saudi ArabiaThe location is on a hill and it’s clarified before booking it but it is hard to go uphills
The staff are the most helpful and kind people
Stayed in July 2025
Reviewed: 17 July 2025
Andrei
United StatesI wish we could have a flatiron in the room.
The location is fantastic! We had rooms on the 3rd floor with a great view. Everything was perfect. We had breakfast for additional payment on the outside terrace and it was delicious. And we parked our car on the hotel's property (also extra).
Stayed in July 2025
Reviewed: 14 July 2025
Anette
NorwayNothing really! Perhaps some light snacks for sale during the day
Lovely location, lovely staff(especially Lisa is a star), great view, great hospitality, very relaxing
Stayed in July 2025
Reviewed: 14 July 2025
Irina
SpainFantastic location between Rapallo and St. Margherita. Can walk to both. St. Michele di Paragi beach is 200 m away. Quite new facilities. Welcoming staff, speaking English, attentive. Parking. AC worked. Bathroom is big. Plenty of towels. 24/7 bar and outside lounge. We loved it
Stayed in July 2025
Reviewed: 10 July 2025
Stephanie
United KingdomN/A
Ambient setting and close walking proximity to a beautiful secluded bay in Rapallo/ SLM.
Stayed in July 2025
Reviewed: 7 July 2025
Maria
SwedenExpensive hotel car parking, a bit too long and exhausting distance to restaurants and to Portofino in the evening.
Big, nice and clean room including balcony with a great sea view! Positive and helpful staff. Close to okey public beaches.
Stayed in July 2025
Reviewed: 1 July 2025
John
IrelandCan’t think of anything we didn’t like.
Very friendly helpful staff. Lovely location. Very comfortable room with sea view balcony. Lovely breakfast
Stayed in June 2025
Reviewed: 28 June 2025
Lourdes
United Kingdom15 minutes walk from restaurant
The hotel, how clean it was, the view, the options to walk to st margarita. The friendship of everyone.
Stayed in June 2025
Reviewed: 23 June 2025
Ovidiu-ionel
AustriaEverything perfect!
Everything was perfect, the reception staff was amazing, always friendly and ready to help, the room was sparkling clean and the location is really close to a cosy beach.
Stayed in June 2025
Reviewed: 20 June 2025
Catharina
GermanyParking at the hotel rather expensive with no parking options nearby in the steep streets. Rooms are a bit old.
Nice location and personnel
Stayed in June 2025
Reviewed: 10 June 2025
Cheryl
United KingdomBreakfast at 15 euros was steep as it was ok but not great! Pastries, cereal etc nothing more. Road was noisy some nights and so was the hotel… woken by other guests and morning cleaning staff!
Lovely friendly staff. Very helpful. Very clean. Short walk to restaurants in the local bay. Short walk to Santa Margarita station and on a bus route. Fab view from balcony.
Stayed in June 2025
Reviewed: 10 June 2025
Claes
United StatesGreat location, many rooms to choose from, clean, great breakfast and fantastic customer service.
Stayed in May 2025
Reviewed: 29 May 2025
Kirstin
United StatesNothing
The location was so perfect between main Rapallo and San margarita area. If your up to it a doable walk to Portofino! The family that runs the hotel was absolutely amazing, we felt so cared for. I would highly recommend hotel to my family or friends.
Stayed in May 2025
Reviewed: 28 May 2025
Gayle
United KingdomEverything was excellent
Staff were amazing
Stayed in May 2025
Reviewed: 25 May 2025
Natalia
United KingdomThere is not anything not to like
A great hotel, brilliantly position with amazing views! The owners are lovely people who really look after their guests. We will definitely come again and huge thanks to all the staff of the hotel for making our stay so lovely and easy!
Stayed in May 2025
Reviewed: 10 May 2025
Joseph
PolandLike most hotels in the area, this one sits on top of the main road so there can be some road noise. Also you can hear neighbors, but this is all something that can easily be remedied with some earplugs
Family-run hotel with a personal charm. Everyone at the reception spoke various languages fluently and were very friendly and helpful with every thing we could need. Very clean with a spectacular view of the sea right from the window and balcony.
Stayed in May 2025
Reviewed: 4 May 2025
Nedret
SwitzerlandA lovely little hotel. Very clean and cozy. Large, nice and well-air-conditioned rooms. The balcony from our room had an indescribable sea view. In the morning we woke up to birdsong. If you like walking, Santa Margherita is only 15 minutes away. There is a bus stop right in front of the hotel. Tickets are 2 euros. They can be bought at the reception. You can travel to Rapallo or to Santa Margherita from where you can take a boat to Poltofino. Within walking distance of the hotel there are two wonderful beaches and restaurants with delicious seafood. The best thing about the hotel is the smiling staff :). Always at your disposal and ready to make your stay here unforgettable. We sincerely thank Greta ❤️
Stayed in May 2025
Reviewed: 7 October 2024
Craig
New ZealandLovely place to visit and stay wish we had longer.
Stayed in October 2024
Reviewed: 3 October 2024
Joseph
United Stateswe loved this family owned hotel we were treated as if we were family and definitely recommend and will return if we are in the area.
Stayed in October 2024
Reviewed: 2 October 2024
Susan
United KingdomNothing.
Clean and tidy room with balcony and sea view. Lovely view. Sun beds and chairs provided on balcony.
Stayed in October 2024
Reviewed: 28 September 2024
Kim
United KingdomNothing.
Breakfast was lovely. Staff were so helpful and friendly. Spotlessly clean environment. Reasonably priced for drinks. Beautiful seaview on third floor. Will hopefully return!
Stayed in September 2024
Reviewed: 28 September 2024
Dave
United KingdomFabulous sea view from very clean room. Breakfast very good choice and lovely breakfast room.
Stayed in September 2024
Agia Pelagia Kythira, Greece
Bintulu, Malaysia
Nha Trang, Vietnam
Como, Italy
Pont-Saint-Martin, Italy
Dali, China
Miami Beach, USA
Venus, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content