Piazza Vittoria 12/13, 22100 Como, Italy
#37 of 39 hotels in Como
Guests' ChoiceBased on 436 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.5
Staff
8.7
Value for money
7.3
Free WiFi
7.9
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End of dialog contentReviewed: 27 August 2025
Adrian
ArgentinaThe bath exctractor does not turn off
Big bed, good beakfast, good location
Stayed in August 2025
Reviewed: 22 August 2025
Christine
United KingdomThe rooms could definitely do with redecorating.
Breakfast was pleasant sat on the terrace, although overlooking the carpark. Our room was very 'tired' looking and would benefit from a facelift. The location was fine, not too far to the lake.
Stayed in August 2025
Reviewed: 19 August 2025
Christopher
United StatesOne of our family's rooms was in the economy part of the hotel (we got the last 2 rooms in the whole hotel that night). The room itself was very spacious, clean, and quiet, but the approach to it involves crossing a parking lot, entering a dark narrow hallway, and using a very small and old elevator to reach the top floor. When we left the room to go to dinner, the lights in the hall did not come on at all and we had to use our phone flashlights to find our way down the stairs in the dark.
Staff very friendly and helpful, even saving a street parking spot for our car right in front of the property. The front desk also recommended a restaurant for our dinner which was excellent, and only a short walk from the hotel. Breakfast is delicious with lots of fresh baked goods, fresh juices, and servers bringing made to order coffees.
Stayed in August 2025
Reviewed: 13 August 2025
Zsofia
HungaryBreakfast selection (not too wide, exactly the same 2 mornings in a row).
Good value for money, excellent location, friendly staff, nice terrace for breakfast.
Stayed in August 2025
Reviewed: 7 August 2025
Ritter
SwitzerlandFriendly staff at reception
Stayed in August 2025
Reviewed: 4 August 2025
Paul
United StatesLocation was great
Stayed in August 2025
Reviewed: 30 July 2025
Joseph
GermanyIt has a very good location and the city was easily accessible. It is very clean and the staff was great. The pool is small and freezing and our stay was in late July. The breakfast looked great but was only ok. Again, the staff was great but for the price, the place could have been better. They are charging Bellagio prices for an outside-the-wall Como experience.
Stayed in July 2025
Reviewed: 29 July 2025
Derek
United KingdomLocation, easy to find. On site parking and general comfort of the hotel in an older building with character.
Stayed in July 2025
Reviewed: 25 July 2025
Irek
PolandThe room was located between two storages. One with bed sheets and cleaning utensils and on the other side a mess with some private staff of some live-in staff. The lift was somewhat claustrophobic.
Air conditioning worked! The staff was friendly. Breakfast wasn't bad, I'd risk saying above the average.
Stayed in June 2025
Reviewed: 12 July 2025
Grahame
SwitzerlandIt’s getting a little old and while it is well maintained it may need an upgrade shortly.
Location parking.
Stayed in July 2025
Reviewed: 12 July 2025
Booking
SwitzerlandThe street was very noisy Upgraded , thank you …… but we always stayed on the inside courtyard side , much better .
Stayed in July 2025
Reviewed: 3 July 2025
Beryl
United KingdomAs an older person it was a fair walk down to the old town of Como and back every day especially in 90 degrees heat when we stayed but this was not the hotel’s fault!
Secure car parking, comfortable bed & good choice of food for breakfast.
Stayed in July 2025
Reviewed: 3 July 2025
Lesley
United KingdomThe swimming pool was very nice but unfortunately the surrounding area was small with just 2/4 loungers and the sun in the corner for a couple of hours each day
The buildings were quirky and clean. The staff were lovely and very helpful. The breakfast was varied and very good.
Stayed in June 2025
Reviewed: 29 June 2025
Siobhain
SwitzerlandAll ok
Friendly staff Charm and character of property
Stayed in June 2025
Reviewed: 27 June 2025
Philippa
New ZealandThe stairs were tricky
Beautiful building, large room, excellent bathroom
Stayed in June 2025
Reviewed: 23 June 2025
H
United KingdomAir conditioning in room did not work.
Lovely pool, great breakfast, location was perfect.
Stayed in June 2025
Reviewed: 21 June 2025
Kathryn
AustraliaLift was broken. Pool should open earlier than 11 am. Pool only open till 5pm… should be open till 6pm at least. Breakfast was delicious.
Position. Staff. Room size.
Stayed in June 2025
Reviewed: 21 June 2025
Ahmet
United KingdomBreakfast could be improved
Staff has been helpful, Having a secure Parking place , Close to amenities within walking distance
Stayed in June 2025
Reviewed: 16 June 2025
Fatima
Saudi ArabiaOnce you arrive, ask for Moataz, he will help you alot if you want to go to Bellagio and all other things he was extermally helpful, thanks Moataz
Stayed in June 2025
Reviewed: 2 June 2025
Gary
IrelandThe Aircon was non existent in one of the two rooms and this was not fixed. Looking at earlier reviews it seems a long standing issue.
Staff fantastic from start to finish. Location was good easy walk to Lake and a little quieter area than the old town so good to relax.
Stayed in June 2025
Reviewed: 28 May 2025
Lesley
United KingdomOur room only had a bath, with a hand shower head, which wasn’t really suitable for us. The floor was slippy in the bathroom because of the hand shower wetting the floor as there wasn’t a shower curtain.
Good location. Lovely and clean.
Stayed in May 2025
Reviewed: 28 May 2025
Emil
BulgariaVery good breakfast. Quiet location, not far from the lake. Very kind staff.
Stayed in May 2025
Reviewed: 27 May 2025
Vesa
FinlandRoom was little bit worn and I noticed smell of dust or even light mould. Door locking was not working well.
Excellent location. Beautiful hotel both onside and outside. Very good breakfast and staff working there.
Stayed in May 2025
Reviewed: 24 May 2025
Jürgen
GermanyRoom quality, bathroom appliances, quality of beds
Service, People, Breakfast
Stayed in May 2025
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