Had trouble getting the hot water to work in the shower & not a lot of staff around.

Great location, steep terrain but doable. Authentic property, quiet with great views. A magical place for a once in a lifetime experience, small town feeling with a tight knit community. Town at night with the lighting is dreamy!

Stayed in May 2025

Barking dogs in the neighborhood. Shower

Parking. Friendly host. Nice view n balcony

Stayed in May 2025

Be prepared that there are no restaurants open in Castelmezzano in the winter season. It is stunningly beautiful though.

Great views. Clean.

Stayed in February 2025

We didn’t read the description and wasn’t aware that we had to pay for the control for air conditioning . When we realize it it was too late to have it. So we didn’t have air conditioning working.

The location is great with a wonderful view! Parking on the side. Very welcoming host. Clean and good value for what you pay.

Stayed in July 2024

One observation made was to be mindful of how long a shower is taken, as it appeared to drain slowly (in our room), and could potentially spill over, if not careful.

Although we only spent a day here, the location was perfect. When driving to the location, it’s the first street immediately to the left once you exit the tunnel. Monserrat is the first building you encounter on the right, once you’ve turned onto the street. Parking is limited, and the roads are narrow and steep, so you may want to use the public car park, which is located immediately to the right after you exit the tunnel. The views from here are fantastic and it has other amenities (i.e., restaurant, etc.) if visited at the right time of season. Michele was helpful in getting us situated; I would recommend communicating via text or WhatsApp vice booking.com. Once checked in, we explored the village, stopped at Mad Bar, where the staff were quite helpful and friendly, and had a fantastic dinner at the Dolomito, with Christie as our waitress. Depending upon season, there may be limited restaurants to visit, with many closings early and reopening around 7pm. Also, specific to us, we ended up with a nail in one of our tires - thankfully, it was a slow leak, and it allowed us to travel over to Potenza to repair; if driving, may be beneficial to plan for this freak incident, ensuring you understand what, if any, spare tire, etc., is available. Castelmezzano is a small town and village, with minimal means to resolve an issue as mentioned.

Stayed in April 2024

Very rustic but comfortable.

Stayed in May 2023

The mattress was a bit hard.

Very nice view! The room was clean and warm. There was a parking space saved for us just in front of the building. The hosts were very kind and also spoke English. The village is small so you can walk only 5 min to reach the ''center'' but it's a long uphill.

Stayed in April 2023

Our Italian:)

The view was great but now awesome (picky as I am a photographer). Owner was awesome and could not be friendlier despite our inadequate Italian. Walk to village downhill so the walk back get your heartbeat up (which is a good thing). View from village awesome.

Stayed in September 2024

Doesn’t look appealing, host was not very friendly, very steap walk from town back to hotel, no breakfast available, this hotel would have been great in the 70’s it needs a serious upgrade

Location was ok, parking for car at hotel at no charge

Stayed in June 2024

I loved it

Perfect! Amazing view from balcony, very clean and beautiful room. Parking easy. Location super! First house when you drive from tunnel and take first left towards city.

Stayed in March 2024

When we arrived, there was no one at home. The house looked closed up. After about 30minutes we went in search of other accommodation. We arrived at a farm and told our story. The owner phoned the owner of Monserrat who eventually came to fetch us from the farm. Not a good start to the stay.

The position of the house and the magnificent views.

Stayed in June 2023

The location is perfect if want to visit this beautiful region and if you are travelling with motorcycles like we where the location will offer the parking and security. BF was excellent but unfortunately for us the restaurant was not open at the time we where there. one more reason to make an other stay :). Mr Monserat is great host and he will go out of his way to make your stay as enjoyable as possible.

Stayed in June 2023

No remote for the air conditioner and it didn't turn on automatically. It was 36 degrees Celsius during our stay so very hot and uncomfortable. Wooden screen doors to the balcony were falling apart and difficult to close, the screen was unattached in spots so mosquitoes,etc could easily enter. Sporadic unreliable wifi ... Weird bathroom light cast yellow stripes on your skin, etc. Toilet seat moved sideways when sat on. Fridge didn't keep drinks cold -tap water was colder. Overall, the room is in need of repairs. Host was unresponsive to messages sent via Booking.com. Called twice and woman hung up on me twice! 🥺

View from the balcony was nice. Parking in front of the property was very convenient.

Stayed in June 2023

I loved everything about this little hotel! It was a quick stop for me on my way to Matera but this village is gorgeous and apartment was very easy with parking and walking into town. Although the restaurant wasn’t open, the owners were kind enough to offer to make me coffee or get me a drink when I checked in. No complaints from me.

Stayed in May 2023

Take your pick. Boarded windows, no-one answering the phone to check us in (we got lucky that the lady came out to feed the feral cats!), a dining room from the Shining, 20 mins check-in while the guy figured out how to use his desktop, a BASIC (but clean) room….

This place clearly had prior owners but has since been left to an older couple who, while sweet and well-meaning, are no longer running a proper accommodation. It is clean (there are clearly cleaners still coming in) but otherwise it is a total mystery why this place still has a decent rating?

Stayed in June 2023

Communication was not very responsive. i asked about wifi by text after checkin but no response at all. The room looks very old and the water was tepid not hot, so i did not get my hot shower from trickling flow of water.

Location was very good

Stayed in May 2023

Lack of communication with the host, uncomfortable shower, the bed, lack of breakfast that was included, lack of equipment in the kitchen that is not useful

A parking, a view

Stayed in April 2023

Very cold room with no thermostat or heating sources, power of the room was turned off at night and back only in the morning. No one to talk to us even for check out. Very strange as no extra pillows or blankets. Trash was present

Parking available, manager was kind and showed us around when we arrived.

Stayed in April 2023

Little bit worse communication with the owner. Without warm water in the morning.

Small clean room with the fantastic view. Very very quiet place at Italian mountains.

Stayed in December 2022

Our room was hot and stuffy. There was an air-conditioning unit in the room but no remote. When my husband asked the host he said he didn't understand English but told him it come on and off automatically. When we couldn't find how to turn it on, I asked him and he again said he didn't understand me, but then told me because we had the budget room, we were not entitled to it. But then he turned it on through his phone, only for a few hours. I feel that the price we paid certainly wasn't cheap considering other accommodation we have stayed in through out Italy. He made us feel we were a hindrance and we were a interruption. The room was also dated and falling apart.

I only gave a 5 because of the view, also free parking out the front.

Stayed in October 2022

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Stayed in February 2025

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Stayed in June 2025

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Stayed in June 2023

There are no comments available for this review

Stayed in April 2023