Reviews of Center Hotels Skjaldbreid 3 stars
Laugavegur 16, 101 Reykjavík, Iceland
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHappy with everything. Pleasant staff and comfortable too. Great location apart from the nearby nightclub.
Loud music at night coming from nearby.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewgreat location in center of town, coffee and donuts were at the reception desk because we had to check out before breakfast
Room was very small. Because of all the roads being blocked, due to culture festival, we had to park a long way away and haul our luggage to the hotel. That is not the hotel fault but they should have informed us about the festival and that we would have difficulty getting there.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast was Continental, a little light by American standards. Staff was phenomenal. The entrance to the hotel is hard to find and there are steps to negotiate with luggage. Location is fabulous.
Hotel entrance tricky to find. Stairs at the entrance that must be negotiated with luggage. There can be noise from music in restaurants and the street.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation in the pedestrian area. Good breakfast with sweet and savory options. Check in was fast also during the night
Room is quite basic with carpet. We slept well but would not stay longer than one night
Dear Stefania, Thank you for taking the time to share your feedback with us. We're glad to hear you appreciated our central location, the variety in our breakfast selection, and the smooth check-in experience, even during late hours. It's also great to know you had a restful night's sleep. We understand your comments regarding the room and will keep them in mind as we continue to improve our facilities. Your insights are truly valuable to us. We hope to have the opportunity to welcome you again for a future short stay. Warm regards, Center Hotel Skjaldbreið
Dear Stefania, Thank you for taking the time to share your feedback with us. We're glad to hear you appreciated our central location, the variety in our breakfast selection, and the smooth check-in experience, even during late hours. … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast was terrible
Dear Guest, Thank you for your feedback. We're truly sorry to hear that the breakfast did not meet your expectations. Your comments are important to us, and we will share them with our team to see where we can make improvements. We hope to have the opportunity to provide you with a better experience in the future. Warm regards, Center Hotel Skjaldbreið
Dear Guest, Thank you for your feedback. We're truly sorry to hear that the breakfast did not meet your expectations. Your comments are important to us, and we will share them with our team to see where we can make improvements. We ho… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNOBODY ANSWERS EMAILS>>>>>>>> CUSTOMER IS IGNORED
Dear Guido, We’re truly sorry to hear about your experience and for any frustration this has caused. We haven’t received your email, and we’d really like to make things right for you. Could you kindly let us know which email address you used to reach us? Best regards, Gintare Hotel manager
Dear Guido, We’re truly sorry to hear about your experience and for any frustration this has caused. We haven’t received your email, and we’d really like to make things right for you. Could you kindly let us know which email address you us… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was comfortable and very clean. Breakfast was quite varied. The hotel is in an excellent location, very central, although some of the neighbouring venues were quite loud. On the whole it's good value for money.
The room was on the smallish side and the decor could do with an upgrade.
Dear Josephine, Thank you very much for taking the time to share your feedback. We are delighted to hear that you found your room comfortable and clean, and that you enjoyed our varied breakfast and central location. We also appreciate your comments regarding the room size and décor. We are continuously working on improvements and will take your suggestions into consideration for future upgrades. It was a pleasure having you stay with us, and we hope to welcome you back to Center Hotels Skjaldbreid in the future! Warm regards, Pablo Reception, Center Hotels Skjaldbreid
Dear Josephine, Thank you very much for taking the time to share your feedback. We are delighted to hear that you found your room comfortable and clean, and that you enjoyed our varied breakfast and central location. We also appreciate yo… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly service, nice and clean room.
Dear Jonna, Thank you for staying with us and for taking your time to share your lovely experience. We look forward to welcome you in the near future! Warm regards, Gintare Hotel manager
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good.
Karaoke was loud from another establishment but stopped at 11:00.
Dear Margaret, Thank you for your feedback! We’re glad you enjoyed the breakfast. We appreciate your understanding regarding the nearby karaoke and are happy it ended at a reasonable hour. Warm regards, Gintare Hotel manager
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLoved the look and warm welcome
The noise outside. Which is not your fault
Dear Stefanie, Thank you so much for your kind words! We're thrilled you loved the look of the place and felt warmly welcomed — that's exactly the experience we aim to provide. We're sorry to hear about the noise outside, even though it's beyond our control, we understand how it can impact your stay. We truly appreciate your understanding and hope to welcome you back soon for an even better visit! Warm regards, Center Hotels Skjaldbreið
Dear Stefanie, Thank you so much for your kind words! We're thrilled you loved the look of the place and felt warmly welcomed — that's exactly the experience we aim to provide. We're sorry to hear about the noise outside, even t… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewSuperb location in Laugavegur No extra charge for breakfast, which had a good selection of bread, pastres and fruit
Service could have better. My room was only serviced once and they did not attend to a problem with the tv. Room rather bland and cramped
Dear Richard, Thank you for taking the time to share your feedback. We're delighted you enjoyed our superb location on Laugavegur and appreciated the complimentary breakfast selection. We’re sorry to hear that the service did not meet your expectations during your stay. Your comments regarding housekeeping and the TV issue have been noted and will be shared with our team to ensure we improve in these areas. We understand that the room layout and size may not suit everyone’s preferences, and we appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Center Hotels Skjaldbreið
Dear Richard, Thank you for taking the time to share your feedback. We're delighted you enjoyed our superb location on Laugavegur and appreciated the complimentary breakfast selection. We’re sorry to hear that the service did not meet… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation
I booked for 4 days and due to changes in cruise dates we were informed that the amount due is still for 4 nights . Change for dates was accepted
Dear Luigi, Thank you for your feedback. We're happy we were able to adjust your stay dates to accommodate your updated travel plans, and we’re glad you enjoyed our central location. As noted in the cancellation policy on Booking.com, the reservation is non-refundable, and the total price is charged regardless of any changes or cancellations. We appreciate your understanding and hope you had a wonderful time in Reykjavík. Warm regards, Center Hotels Skjaldbreið
Dear Luigi, Thank you for your feedback. We're happy we were able to adjust your stay dates to accommodate your updated travel plans, and we’re glad you enjoyed our central location. As noted in the cancellation policy on Booking.com,… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Very helpful receptionist.
Location
Dear Brenda, Thank you so much for your kind words! We're delighted to hear that you enjoyed our excellent location and that our receptionist was helpful during your stay. Your feedback means a lot to us, and we hope to welcome you back to Center Hotels Skjaldbreið in the near future. Warm regards, Center Hotels Skjaldbreið
Dear Brenda, Thank you so much for your kind words! We're delighted to hear that you enjoyed our excellent location and that our receptionist was helpful during your stay. Your feedback means a lot to us, and we hope to welcome you bac… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe central location
Dear Majkeen, Thank you so much for your kind words and excellent rating! We're especially happy to hear that you appreciated our central location and that our staff made a positive impression during your stay. It’s great to know you found the comfort and value for money to be top-notch as well. We’ve also noted your scores for cleanliness and facilities—your feedback is valuable, and we’re always looking for ways to improve and make each guest’s experience even better. We hope to have the pleasure of welcoming you back to Reykjavík soon! Warm regards, CenterHotels Skjaldbreið
Dear Majkeen, Thank you so much for your kind words and excellent rating! We're especially happy to hear that you appreciated our central location and that our staff made a positive impression during your stay. It’s great to know you … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery good location right on the Main Street.
Noise from the street and nearby bars but that is only to be expected when staying in the city centre.
Dear Majkeen, Thank you for your kind review! We're glad to hear you enjoyed our central location—being right on the main street certainly makes it easy to explore all that Reykjavík has to offer. We understand that some city noise can come with the convenience of staying in the heart of the action, and we appreciate your understanding. We hope to welcome you back again soon! Warm regards, CenterHotels Skjaldbreið
Dear Majkeen, Thank you for your kind review! We're glad to hear you enjoyed our central location—being right on the main street certainly makes it easy to explore all that Reykjavík has to offer. We understand that some city noise ca… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation and breakfast was good.
Dear Robert, Thank you for your review! We're happy to hear you enjoyed the location and breakfast. We hope the rest of your stay was just as pleasant, and we'd love to welcome you back again soon. Kind regards, CenterHotels Skjaldbreið
Dear Robert, Thank you for your review! We're happy to hear you enjoyed the location and breakfast. We hope the rest of your stay was just as pleasant, and we'd love to welcome you back again soon. Kind regards, CenterHotels Skjald… Show more