Reviews of Radisson Blu 1919 Hotel, Reykjavík 4 stars
Pósthússtræti 2, 101 Reykjavík, Iceland
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI recently stayed at Radisson Blu 1919 hotel with my friend, and we were blown away by the exceptional hospitality we received. In particular, one of the male receptionist at the front desk was outstanding. His friendly demeanor, attention to detail, and willingness to help made our stay truly special. He took the time to understand our needs, provided excellent recommendations, and ensured we had a smooth check-in and check-out process. His customer service skills are top-notch, and we felt valued and appreciated throughout our stay. We would like to commend [Receptionist's Name] for his excellent service and thank the entire team for making our stay so enjoyable. We will definitely be recommending Radisson Blu to friends and family and look forward to staying with you again soon.
Dear Mohammed,, Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Radisson Blu 1919, and we truly appreciate your kind words about our team member. We'll be sure to pass along your compliments to them and the entire team. We’re glad we could make your stay special and look forward to welcoming you back soon. Thank you for recommending us! Best regards, Justinas
Dear Mohammed,, Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Radisson Blu 1919, and we truly appreciate your kind words about our team member. We'll be sure to pass along yo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt is a nice hotel. The room was spacious.
The mattress was extremely soft. You drown in it and results in back pain. We asked for a firmer mattress, but they didn't have it. We decided to remove the mattress and sleep on the boxspring instead.
Dear Marijn, Thank you for staying with us and for taking the time to share your feedback. We’re glad to hear you liked the hotel and found your room spacious. However, we're truly sorry to learn that the mattress didn’t meet your comfort needs. We understand how important quality sleep is, and we regret that we couldn't offer a firmer alternative during your stay. Your solution was creative, but it’s certainly not the experience we aim to provide. Your feedback is valuable and will be shared with our team as we continue to look for ways to improve guest comfort. We hope to have the chance to welcome you back and provide a better night’s rest next time. Warm regards, Sindri Snær Hjaltalín Radisson Blu 1919
Dear Marijn, Thank you for staying with us and for taking the time to share your feedback. We’re glad to hear you liked the hotel and found your room spacious. However, we're truly sorry to learn that the mattress didn’t meet your com… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt’s a pretty old building
It’s normal just a hotel. Nothing special
Dear Nga Nang Megan, Thank you for taking the time to share your feedback. Our building does indeed carry a lot of history, dating back to 1919, and while we embrace its heritage, we're always working to provide modern comfort and service. We're sorry to hear that your stay didn’t feel particularly special — that's never our goal. Your comments are truly appreciated and will help us improve the experience for future guests. We hope to have the chance to welcome you back and offer you a more memorable stay. Warm regards, Sindri Snær Hjaltalín Radisson Blu 1919
Dear Nga Nang Megan, Thank you for taking the time to share your feedback. Our building does indeed carry a lot of history, dating back to 1919, and while we embrace its heritage, we're always working to provide modern comfort and ser… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Expensive
Dear Guest, Thank you for taking the time to leave a review. We're delighted to hear that you found our staff friendly — we truly strive to provide warm and welcoming service to all our guests. We understand that pricing can be a concern, and we always aim to offer a balance between quality and value. Your feedback is appreciated and helps us in our ongoing efforts to improve. We hope to welcome you back to Radisson Blu 1919 in the future. Warm regards, Sindri Snær Hjaltalín Radisson Blu 1919
Dear Guest, Thank you for taking the time to leave a review. We're delighted to hear that you found our staff friendly — we truly strive to provide warm and welcoming service to all our guests. We understand that pricing can be a conc… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location is great. It’s within walking distance to great restaurants and tourist areas. Absolutely comfortable beds.
The breakfast is rather simple and limited. The food didn’t taste that great.
Dear Nthabe, Thank you for taking the time to share your impressions and for highlighting our prime location and comfortable beds. We’re sorry to hear that our breakfast did not meet your taste expectations, and we appreciate your feedback as it helps us improve. We look forward to welcoming you back for an even more enjoyable stay in the future. Best regards, Kamil Front Office
Dear Nthabe, Thank you for taking the time to share your impressions and for highlighting our prime location and comfortable beds. We’re sorry to hear that our breakfast did not meet your taste expectations, and we appreciate your feedback… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect, close to every attraction of the old city.
The staff was not very helpful (I asked for water in the room three times, and I only received it after 24 h). The room is outdated, some amenities are old. Breakfast is ok.
Dear Andrei, Thank you for sharing your feedback and for highlighting our hotel’s central location. We sincerely apologise that your experience with our team and room amenities did not meet your expectations - we truly value your comments and will use them to enhance our guests’ comfort and service. We hope for another opportunity to welcome you and deliver the attentive, high-quality stay you deserve. Best regards, Kamil Front Office
Dear Andrei, Thank you for sharing your feedback and for highlighting our hotel’s central location. We sincerely apologise that your experience with our team and room amenities did not meet your expectations - we truly value your comments … Show more
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewCentral location, with everything in walking distance.
I found the bed very soft, as did my partner.
Dear Gorin, Thank you for your review and for highlighting our central location. We are sorry to hear that the bed was not to your personal comfort preference and we appreciate you sharing this valuable feedback. We hope to have the pleasure of welcoming you back again soon. Best regards, Kamil Front Office
Dear Gorin, Thank you for your review and for highlighting our central location. We are sorry to hear that the bed was not to your personal comfort preference and we appreciate you sharing this valuable feedback. We hope to have the pleasu… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNice hotel and excellent location
Dear Kevin, Thank you for your kind review. We're pleased to hear you enjoyed your stay and appreciated our central location. It was a pleasure having you with us at the Radisson Blu 1919 Hotel, and we hope to welcome you back on your next visit to Reykjavík. Warm regards, Sindri Snær Hjaltalín Radisson Blu 1919 Hotel
Dear Kevin, Thank you for your kind review. We're pleased to hear you enjoyed your stay and appreciated our central location. It was a pleasure having you with us at the Radisson Blu 1919 Hotel, and we hope to welcome you back on your … Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation
Noisy in the evenings, street noises.
Thank you for your review! We're happy to hear you enjoyed our central location. Being in the heart of the city can come with some street noise, especially in the evenings. We recommend our interior-facing rooms for a quieter experience and hope to welcome you back soon! Best regards, Vlad
Thank you for your review! We're happy to hear you enjoyed our central location. Being in the heart of the city can come with some street noise, especially in the evenings. We recommend our interior-facing rooms for a quieter experienc… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation is very good
Facilities are very limited. Couldn’t get a coffee after coffee shop closed at 6pm. We were out all day and when we returned after dinner we found our room had not been serviced. There was no staff to clean after 6pm. Not the level of service you would expect from a 4 star hotel. Everything is very expensive in Reykjavik and the hotel cost was no exception. Poor value for money.
Dear Vaughan, Thank you for taking the time to share your experience. We're very sorry to hear that your stay did not meet your expectations and that several aspects of our service fell short. We truly appreciate your positive comments about our location, but we regret the inconvenience you faced with limited facilities in the evening and the missed room servicing. This is certainly not the standard we aim to provide, and we understand how frustrating it must have been to return to an uncleaned room after a long day. Please know that your feedback has been shared with the relevant teams, and we are actively reviewing our service hours and procedures to ensure we offer our guests a more seamless and enjoyable experience. We hope you'll consider staying with us again in the future, so we can provide the high level of comfort and service that you deserve. Warm regards, Sindri Snær Hjaltalín. Radisson Blu
Dear Vaughan, Thank you for taking the time to share your experience. We're very sorry to hear that your stay did not meet your expectations and that several aspects of our service fell short. We truly appreciate your positive comment… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEarly check in after an early flight Location - great downtown near to harbour and attractions
Dear Keith, Thank you for taking the time to leave a review. We’re glad to hear you enjoyed your one-night stay with us and appreciated our central location near the harbour and city attractions. It’s always great to welcome early arrivals after a long flight, and we’re happy we could help start your visit on a positive note. We hope to welcome you back to Radisson Blu 1919 the next time you’re in Reykjavík! Warm regards, Sindri Snær Hjaltalín Radisson Blu 1919 Hotel, Reykjavík
Dear Keith, Thank you for taking the time to leave a review. We’re glad to hear you enjoyed your one-night stay with us and appreciated our central location near the harbour and city attractions. It’s always great to welcome early arrival… Show more
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewOur suite was quite spacious and tastefully done. Quite central location. Parking and eating places near by.
On the more expensive side.
Dear Guest, Thank you for your kind words and for taking the time to share your experience. We're delighted to hear you enjoyed the spaciousness and design of your suite, as well as our central location and proximity to dining and parking options. We do understand that pricing is an important factor, and we aim to offer great value by providing a comfortable and memorable stay right in the heart of Reykjavik. We hope to welcome you back to Radisson Blu 1919 in the future! Best regards, Sindri Snær Hjaltalín. Radisson Blu 1919 Hotel
Dear Guest, Thank you for your kind words and for taking the time to share your experience. We're delighted to hear you enjoyed the spaciousness and design of your suite, as well as our central location and proximity to dining and park… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFront desk staff and location.
Dear guest, Thank you for your kind words. We're delighted to hear you enjoyed your stay and appreciated both our front desk team and central location. It was a pleasure having you with us, and we hope to welcome you back to Radisson Blu 1919 Hotel on your next visit to Reykjavík. Best regards, Sindri Snær Hjaltalín. Radisson Blu 1919 Hotel
Dear guest, Thank you for your kind words. We're delighted to hear you enjoyed your stay and appreciated both our front desk team and central location. It was a pleasure having you with us, and we hope to welcome you back to Radisson B… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewOverall the stay was good, the room was clean but small, the staff was courteous, recommended for short stays.
Assign rooms that require use stairs to elderly people with disabilities. Cannot connect my devices to YouTube, Netflix.....
Dear David, Thank you so much for your kind feedback! We're thrilled to hear that you found the room clean and the staff courteous, and we appreciate your recommendation for short stays. It's always a pleasure to know our guests had a comfortable experience overall. We sincerely apologize for the issues you faced with the stairs and the connectivity to streaming services. We fully understand how important accessibility and entertainment options are, and we are taking your comments to heart. Moving forward, we will certainly consider the needs of guests with mobility challenges when assigning rooms, and we will also look into improving our Wi-Fi and device compatibility to ensure smoother streaming. Your feedback is invaluable to us, and we hope to have the opportunity to host you again, with an even better experience next time. Thank you again for sharing your thoughts with us. Warm regards, Vlad
Dear David, Thank you so much for your kind feedback! We're thrilled to hear that you found the room clean and the staff courteous, and we appreciate your recommendation for short stays. It's always a pleasure to know our guests ha… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified review