Nothing.

Well located for the main sights. 12 - 15 minute walk to the Hallgrimsonkirkja. Lovely set breakfast ( ham, cheese, granola, yoghurt, brown bread, boiled egg, tea/coffee). Very helpful staff. Good sized double room. Good value for Reykjavik.

Stayed in August 2025

Nothing

The hotel is located very centrally in Reykjavik allowing you to reach every location on foot. The rooms are very clean and the service is excellent. The owners are always happy to share their insights on where to go or to give you directions to where you need to get. The breakfast is plenty to take you a long way through the day. Definitely recommend staying there

Stayed in August 2025

Everything was excellent.

Stayed in August 2025

Since we had to leave early on our day of departure, it might be nice if a small to go breakfast was an option- though there was coffee and a cookie in the room . It was a little different that the front door remains locked and you have to ring the bell for entry throughout your stay. It is a very small/intimate property and the hosts were always available for questions (and explanations of the Icelandic alphabet) The only downside to the room was that the bathroom door opened out and almost hit the bed.

The breakfast was excellent and very filling hard boiled egg, ham, cheese, granola, yogurt, juice, tea or coffee, all served fresh by our host. I’m not sure if options were available for vegetarian/vegan or those who require gluten free. We were given a chocolate with the nighttime turndown service, when our hosts also drew the blackout curtains as it doesn’t get dark in midsummer. The room also had a small sitting area and everything was immaculately clean. The location was very convenient and very close to everything

Stayed in July 2025

It has a good location and excellent breakfast

Stayed in July 2025

A good Icelandic style breakfast, well presented by very polite staff. The Hotel was spotlessly clean, we could not fault it in anyway. It was well placed in a location near to central areas, which you could walk to or use a taxi or buses, it was very peaceful. We would recommend 100% to anyone.

Stayed in July 2025

Great location and friendly staff. Very happy to give local advice for the bus system and restaurants.

Stayed in July 2025

Nothing

Charming, clean and great location

Stayed in July 2025

Does not have storage room for luggage

Host is super friendly and thoughtful, breakfast is superb

Stayed in June 2025

Nothing to dislike

Perfect stay

Stayed in July 2025

This was one of the better hotels I've stayed at during my time in Europe!

Hotel Phoenix is at a terrific location, a small walking distance (or bus transfer) from the best sites in Reykjavik! I didn't have to go very far and the hotel staff gave good advice on restaurants and sightseeing. I'd stay there again in a heartbeat!

Stayed in June 2025

I liked everything!

The hotel feels very homely, and the hosts truly made me feel very welcome. They provided me with all kinds of information about Iceland, along with advice on excursions, transport, and even what time I should arrive at the airport to avoid being late for my flight (and it was an excellent advice as I understood after coming to the airport!). The breakfast was always fresh and delicious, and the room facilities were perfect and thoughtfully arranged. I’m sincerely happy that I chose this hotel for my stay in Reykjavik.

Stayed in June 2025

They require you turn in your key every time you leave. I'd prefer to be able to come and go with my key to gain access to the hotel and room.

The room was spacious for a European B&B and was clean and well appointed. The breakfast was wonderful. The hotel is convenient to the main shopping district but a bit of a walk to the center of the city. The owners are very accommodating. They allowed us to check out a bit late on our final day since that aligned better with when we needed to leave for the airport, and they were happy to work with us. The room is cleaned everyday, with new towels and a chocolate on the pillows. Overall, it was a very nice inn.

Stayed in June 2025

This is a beautifully decorated boutique hotel. All the rooms are on the 2nd floor with no elevator, but it's an easy climb even with luggage. It's located in the old section of town within easy walking distance of restaurants and shopping. There is a close bus stop for tours and the bus to/from the airport. The breakfast included is stellar! The bed is extremely comfortable and they do a turn-down service, including a chocolate on the pillow. There are many special touches, like a printed weather report on the breakfast table and a factoid about Iceland on the back. The owner is a font of information about Iceland & Reykjavik and even provides maps to specific destinations. We highly recommend this hotel for your visit to Iceland! We will stay here again when we go back.

Stayed in May 2025

Great location. Breakfast was just what you needed, very healthy The room was great, neat, tidy, very clean

Stayed in March 2025

My fiance and I loved our stay at Hotel Phoenix. The comfort of the cozy, well decorated place and the sweet men who took care of us we appreciated greatly. They were always helpful, providing us with the locals advice and making sure we were always taken care of. They kept the bed always made with sweet surprises like chocolates & notes when we got back. The breakfast is made by them themselves and it was perfect- all you could need to start your day. If you have good taste, this hotel will fit your wants and needs. Thank you <3

Stayed in February 2025

The staff were so friendly and kind. They gave me lots of tips on where to go and were full of local knowledge. As a female travelling alone it can be daunting but I felt very safe here. The room was lovely and clean.

Stayed in February 2025

Great hotel in the center of Reykjavik. My room was comfortable and the hotel is very clean. Breakfast was very good and the staff very friendly. I will definitely stay at Hotel Phoenix next time I am in Reykjavik and recommend it to others.

Stayed in February 2025

Nothing.

I could not have been happier with my stay at Hotel Phoenix and I am so glad I found this gem. The interior is very nice and the hotel is spotless. The owners are very professional and friendly. It was fun chatting with them and getting information about Iceland. Breakfast was wonderful.

Stayed in January 2025

Very nice small boutique hotel in Reykjavik. The room was very clean with beautiful decor. The staff are very friendly and attentive. Breakfast was phenomenal. I had a very good stay at Hotel Phoenix and can recommend it to anyone.

Stayed in January 2025

Fabulous hotel in the center of Reykjavik. Beautiful rooms and very clean. The breakfast is fantastic. The hotel is on the main street in Reykjavik but in a quiet area. Our hosts were very friendly and gave us nice tips and information about Iceland.

Stayed in January 2025

There was nothing I didn’t like

Excellent location for the main central area plus round the corner for excursion pick up points. Accomodation very clean and comfortable. Staff very helpful and friendly and always available for advice and ideas for things to do in Reykjavík. Breakfast very tasty and filling. I would definitely stay here again.

Stayed in November 2024

The best hotel! I could not have been happier with my stay at Hotel Phoenix. My room was perfect. Clean as can be, very spacious, comfortable, quiet, and inclusive of all the amenities I needed. The two men that run the hotel are phenomenal hosts—I was always greeted with a smile and they were beyond helpful in providing information about the area. Breakfast was fantastic each morning and I looked forward to chatting with the owner. My room was freshened each day, and each night my blinds were closed and I had a chocolate on my pillow. The sweetest! I could not recommend this small hotel enough! When I visit Reykjavik again, this will be where I stay.

Stayed in November 2024

Three is nothing to complain.

Everything was just perfect! The staff is very kindness, they clear the room everyday and change towels so when you come back to the hotel you feel as your first night staying there.

Stayed in November 2024