Reviews of Hotel Jökull 3 stars
Nesjum, 781 Höfn, Iceland

Loading
Guests also reviewed these properties:
Pertisau, Austria
Holbox Island, Mexico
Buenos Aires, Argentina
Neiva, Colombia
Sciacca, Italy
Tenno, Italy
Troon, United Kingdom
Villa San Giovanni, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewDon’t like it at all. The property don’t tell you share bathroom at all.
This Property should not call a hotel. This is a hostel because share bathroom. Also over charge.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewStaff was extremely helpful, a man delivered us the keys at 3 AM in the middle of the night, despite being past check-in time. Rooms were essential but clean. Bathroom was fine. Free parking available.
I think a shelf next to the sink should be added, to lay the bathroom products in an easier way.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe size of room was great. Location of hotel was not bad too.
The windows were almost not possible to open to refresh air. Overall, the hotel was not bad but too expensive for what it provided.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGood Breakfast, Great staff and location
Dear Nirali Thank you for your wonderful review. Your kind words motivate us to keep improving our services! We hope to welcome you back one day! Kind regards Staff of Hótel Jökull
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWell positioned driving from the glaciers area. Good restaurant.
None
Dear Andrea Thank you for choosing to stay at Hótel Jökull, we appreciate the review! Kind regards Staff of Hótel Jökull
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location and size of the room. It’s very clean♥️
Nothing
Dear Raquel Thank you for choosing to stay with us and for your kind words. We are delighted to have met your needs and expectations. We hope to welcome you back one day! Kind regards Staff of Hótel Jökull
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room space is very tiny..
Dear Hsiu-mei Thank you for your wonderful review. We hope to welcome you back one day! Kind regards Staff of Hótel Jökull
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat surroundings. Super clean and large room. Super friendly staff. Nice dinner in the restaurant with superb view.
Everything perfect
Dear Marike Thank you for your wonderful review. Your kind words motivate us to keep improving our services! We hope to welcome you back one day! Kind regards Staff of Hótel Jökull
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewWe had a very bad night at Hotel Jökull and decided to leave at 4:30 AM to get fresh air. This hotel is dealing with midges, small biting insects, and therefore use pesticides as part of their room cleaning routine. The smell was so strong and unpleasant that it felt very unhealthy. Ventilating the room was not really an option.. because of the midges. As a gesture, they offered us a refund.. which we are still waiting for, four weeks later. Don’t let this hotel ruin your stay in beautiful Iceland.
Dear Marcel We are deeply sorry about your experiance in our hotel. You know we are working on the problem regarding the refund and we do stick to our word. I hope you can revisit us some day so that we can make up for your experiance. Kind regards Staff of Hótel Jökull
Dear Marcel We are deeply sorry about your experiance in our hotel. You know we are working on the problem regarding the refund and we do stick to our word. I hope you can revisit us some day so that we can make up for your experiance. … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff, room was clean. Breakfast ok but separately charged (free if room is booked through hotel site itself).
Shared bathroom, small window with little fresh air, small rooms, no shelves
Dear Rudolf Thank you for choosing to stay at Hótel Jökull, we appreciate the review! Kind regards Staff of Hótel Jökull
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewA great place to stay overnight in this part of Iceland. The room was very clean and had everything we needed for one night. The breakfast was very delicious and the staff was very friendly! :) I recommend it and will definitely come back again :)
Dear Aneta Thank you for your wonderful review. Your kind words motivate us to keep improving our services! We sure hope to welcome you back one day. Best regards Staff of Hótel Jökull
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff was friendly. The place was clean.
Refrigerator is not available in the hotel room. Expensive for a hotel that need to share the bathroom and restroom.
Dear guest Thank you for your positive feedback! We hope to welcome you back one day. Best regards Staff of Hótel Jökull
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWe had a triple room which was very spacious. Beds were comfortable, large bathroom and nice experience overall. Only 5-10 minutes to Hofn.
Dear Christine Thank you for choosing to stay with us and for your kind words! We are delighted to have met your needs and expectations. We hope to welcome you back one day. Best regards Staff of Hótel Jökull
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGood staff, clean facility, good location
Everything was good
Dear Aparna Thank you for the wonderful review of our hotel. We are very happy that you enjoyed your stay and wish to welcome you back one day. Kind regards Staff of Hótel Jökull