Reviews of ION City Hotel, Reykjavik, a Member of Design Hotels 4 stars
Laugarvegur 28, 101 Reykjavík, Iceland
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe location was perfect for walking and enjoying local sites and restaurants. We arrived prior to check in time, stored our luggage, and went out for the afternoon. They sent a text when the room was ready, which ended up being earlier than anticipated, which was great!
If you don't know what you're looking for it can be easy to miss the front entrance.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect
Property was older and very basic
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewExcellent location
Poor lighting throughout facility No wash cloths or tissues
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewCentral, clean, functional hotel. Rooms was spacious and comfortable for a short stay.
Quite expensive and does not really feel as 4 star; but all in all alignee with prices in Iceland.
Reviewed: 22 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewSmall and cozy. Everything clean
I loved it
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewI love the fact that it's near all the places we needed to go to as well as bars & cafés. I also love the bathroom set-up; how the toilet is separated from the shower. Moreover, the size of the shower is amazing!!!! I am in love with the shower design, how it has 2 options of shower heads, there's a spot for our personal toiletries. This hotel shower / bathroom is my favorite setup out of all the hotels I've visited my whole life. I also love the sofa setup by the window and how we can easily open the window when it got too hot.
I didn't like the fact that the room is a bit small and too hot. There's no control for the room temperature. The sofa by the window was dirty. I also didn't like how the hotel didn't have at least 1 US outlet.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewThe location and the staff were amazing. Very centrally located and short walk to everything.
nA
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe location, fhe room & shower was amazing!
The hallways needed to updated.
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewLocation was amazing Friendly staff Clean rooms
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewGreat central location Lovely room Friendly staff
Nothing
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewThe reception team were wonderful
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewThe room design was modern and spacious and was kept spotlessly clean. The staff were incredibly friendly and helpful. The location was perfect, right in the heart of Reykjavik.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in October 2024
Verified reviewThe stuff was very friendly and helpful. The location is very central.
The hotel is very disappointing for several reasons, especially when one consider the amount payed. We had to take a good look to the bed sheets because there were several long hairs we had to remove before going to bed. The bedding looked clean though. Overall the cleanness of the room was not good. There is a sofa with a fabric that keeps hair/dirt. And it looked not clean at all, since it had multiple stains. The walls had stains. Even if it's water stain, it didn't look nice. On the second day, after the room cleaning was done, we found a cut nail on the floor, which didn't belong neither of us. I assume, it came with the mop from another room? The quality of the furniture was not good. The coffee machine was dusty and there was no spoon for the coffee.
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewGreat location close to restaurants and bars. Comfortable room and great design. Friendly staff.
No parking place - you will probably have to leave your car a few streets away as the hotel is on a street where you can’t drive or park.
Reviewed: 9 August 2024 · Stayed in August 2024
Verified review