Nothing

Staff

Stayed in July 2025

Everything is perfect!

Stayed in August 2025

I had a truly amazing stay at this hotel. The breakfast each morning offered a wide variety of options, which was perfect to grab before heading out on excursions for the day, especially with the bus stop conveniently located right next to the hotel. Having a restaurant and bar onsite was also a huge plus. It made it easy to enjoy a quick drink or have dinner after a long day of hiking without needing to go out and find another restaurant. The staff were absolutely incredible. They were friendly, welcoming, and went above and beyond to make my stay enjoyable. They helped me figure out the bus system, offered recommendations for places to visit and things to do, and even shared tips to make the most of my excursions. I ended up loving Iceland so much that I decided to extend my stay, and the staff made the entire process seamless and stress-free. The views from the hotel were breathtaking. Overlooking the marina, the water, and the surrounding mountains made every evening feel magical, especially while watching the sunset. The rooms were spacious, spotless, and had everything I needed. The beds were cozy, the showers had great water pressure, and the blackout curtains were a lifesaver given how much daylight Iceland gets in the summer. I also appreciated the comfortable common areas in the lobby. While I didn’t need to use the larger spaces for gatherings, it was nice to have a welcoming spot to relax for a few minutes after breakfast while waiting for my excursion bus. The location was excellent as well. Being right on the marina felt special, but the hotel is also just a short walk from the city center—close enough to explore easily, but far enough away that it remained quiet and peaceful. As a solo traveler, I also felt completely safe throughout my stay. Overall, this hotel exceeded my expectations in every way. My experience was so positive that I’ve already recommended it to my family, and I plan to stay here again on my next trip to Iceland!

Stayed in August 2025

I couldn't stay longer, it was a very short stay.

The staff was very helpful with coordinating rides to the airport.

Stayed in July 2025

The hotel is well-located, just minutes from the city center, which makes it very convenient for exploring the area. However, based on my experience and observation, I would recommend that the hotel consider introducing a system to better accommodate guests who arrive several hours before the standard check-in time of 15:00. Many travelers, myself included, arrive tired after long journeys and would greatly appreciate the option to access a room earlier—even if it comes at an additional cost. Offering an early check-in option, perhaps for a fee, would significantly improve the guest experience and demonstrate greater hospitality and flexibility.

Stayed in July 2025

the entry to the hotel is a little bemusing. The front of the hotel is on a main road and taxis cannot stop there. Entry is from a back street that is very narrow.

all O.K.

Stayed in July 2025

We took the bus in from the airport, and we had to walk around a bit to find the front door of the hotel, because it is not on the busy street side of the hotel (where the bus stop was). So we did a little bit more walking - but it was well worth it when we found the entrance.

What a cool place to stay! In addition to the great "family" room we stayed in, the hotel has all of these bonus room where you can hang out with your group - including a "library", a great room for playing cards, and one with a fireplace! The front desk folks went above and beyond - they were super helpful and fun to chat with.

Stayed in August 2025

beds are a bit unconfutable, room missing closet for clothes, hotel is full in the summer it is hrad to get early checkin

The location is great, it is close to all the major things , cruises, whale watching' lava show nice look of the hotel nice resting rooms

Stayed in August 2025

Limited parking.

Cozy atmosphere- great location

Stayed in August 2025

Modern, clean, large rooms, excellent bathroom. Lovely view. I especially liked the massive availability of communal lounge spaces. We arrived early and were encouraged to relax and wait in their living room. Good location for centre of Reyk. Parker for free in “whale watching car park” (mind the holes) for a good 48 hours without thinking about it.

Stayed in August 2025

Great hotel, friendly staff, clean rooms, nice balcony views. Highly recommend!

Stayed in July 2025

Loved this hotel. The location was perfect. The staff were amazing. Highly recommend this hotel!

Stayed in August 2025

Friendly helpful reception staff

Stayed in July 2025

Nothing!

Lovely property- clean, decent sized rooms and excellent location by the marina and a quick walk to town

Stayed in July 2025

The restaurant menu could be better. I ate there only one, it took too long to serve and I didn’t find the menu to have any variety compared to what you find just outside.

The location and the staff. The location is perfect, close to everything you need. The staff is very helpful, especially Marta was incredibly amazing and so helpful she made our stay very mémorable and she had the best and honest advice and really took her time to explain. She is warm, smart and very knowledgeable.

Stayed in July 2025

The rooms that are facing the street are a bit noisy and equipped with milk glass windows.

Very cosy atmosphere in the hotel, practical family rooms with bunk bed. Location is perfect for whale watching and city tours. Very good restaurant.

Stayed in July 2025

The room was small. The bathroom is too small, and the shower is splashing water all over.

Location, spirit, and decoration of the hotel.

Stayed in July 2025

Rooms were stuffy. Also, the 3rd bed was a very high bunk bed using a metal ladder. Great for kids, but not mid-60s to 70s women.

Great location. The breakfast buffet was excellent!

Stayed in July 2025

The price is a bit expensive for the very small room and the tiny bathroom we got. If you have to stay for several days (as it was our case), it turns out to be a significant expense. It would be great if this hotel could offer a reward program for loyalty so if you return you can access better rates or a nice upgrade to a larger room.

The old marina view from our room and the old building with so many places to stay, relax, or eat at a table surrounded by books. It is a very unique building, we love it! The coffee machine was also a marvelous addition to our room.

Stayed in July 2025

Nothing! It was great.

The location was perfect- by the water, close to town, and there were plenty of quiet public spaces so that I could leave my luggage when I arrived from the US early in the morning and have a nice place to rest and wait for my room to be ready. The room was clean,comfortable, and nicely decorated and the whole hotel had a really friendly vibe to it. This was because the staff were great! Everyone at the front desk was very helpful and the cleaning staff was so friendly, too! I want to send out a special note of appreciation to Daniel at the front desk who was so patient and kindly answered all my questions. I wasn’t planning on being alone in Reykjavik and he really made me feel like I had a friend in the city! I wasn’t expecting to love this place so much, but I’ll be recommending it to everyone I know who’s going to Iceland!

Stayed in June 2025

All good

Location great Breakfast very good Staff excellent and so nice Restaurant great

Stayed in July 2025

Excellent location close to restaurants, pick up bus for excursions and hire car a short 5 min walk.

Stayed in July 2025

Room was rather warm with no way besides opening street level window to cool down.

Cool hotel. Great lobby and common spaces. Loved our family room with king size bunk beds. Nicely located.

Stayed in July 2025

Unique property with a good restaurant on the premises.

Stayed in July 2025