Excellent hotel situated in the city center, where everything is accessible on foot. Very clean and confortable room (Junior Suite), high quality food at the restaurant and accommodating staff, helpful and polite. A 5* stay. We would definitely visit again.

Stayed in August 2025

There’s nothing I didn’t like it was all very good

The staff were courteous and kind and knowledgeable. The beds were so incredibly comfortable, and the food at the restaurant was beyond excellence.

Stayed in August 2025

We have been overcharged and despite emails to both the Hotel and Booking.com this issue has been ignored. We have since edited this review as the hotel (not booking.com) have sorted our issues. Will book direct going forward.

Excellent location with very quiet rooms. Good breakfast. Very helpful staff

Stayed in August 2025

Room cleaning was generally good, though occasionally small details were missed - like not removing water from the espresso machine or restocking mint tea - but overall, the room was very clean and comfortable

- Excellent, central location with pick-up point just 2 min walk away (bus stop 1) - Comfortable bed and spacious room, perfect for a week-long stay - Nice breakfast - Good hotel bar - Friendly and helpful staff throughout the stay

Stayed in August 2025

View from the window

Good room, perfect location

Stayed in July 2025

Parking

Location

Stayed in July 2025

Location

Stayed in July 2025

Service staff often used guest elevators, which sometimes caused delays. Also, direct access for private cars or taxis would be helpful, especially when traveling with luggage and small children. Alternatively, having electric buggies to assist with pickup/drop-off from the square would make a real difference.

Clean and comfortable rooms, especially the interconnected setup which was ideal for our family. The staff were amazing & very friendly. Breakfast was excellent with a wide variety and great quality.

Stayed in July 2025

There is no parking at the property as well as vehicle access to the hotel is not super convenient.

Amazing hotel with great rooms and an amazing art collection throughout the hotel that was a joy to explore. Located centrally in Reykjavik so walking distance to most areas.

Stayed in June 2025

Quiet, and staff was attentive when I asked to be away from tour groups and wedding party. Brunch was awesome!

Stayed in June 2025

The bathroom vanity was small with no shelf below the sink. The bathroom was large it could have accommodated a double sink and larger vanity.

The location was in the market center which was very convenient to shops and restaurants.

Stayed in June 2025

Hotel staff not helpful and not particularly friendly. TV in room did not work during our entire stay. Service person sent to our room could not fix problem. No follow up. Hotel room was pretty basic and plain although bathroom was beautiful and impressive.

Very convenient location. Modern hotel. Beautiful lobby and public areas. Gorgeous, modern bathrooms in rooms.

Stayed in May 2025

We have no complaints.

I loved the beautiful wood floors in our room. The bed was very comfortable! Our room was very clean. The hotel was nice and quiet. Everyone we spoke with at reception was very kind and helpful!

Stayed in May 2025

Everything was Excellent.

Stayed in May 2025

The Location of the stay was near to all the main attractions and it was walkable. It was such a pleasant and peaceful stay. We liked the breakfast and the staff was very helpful to arrange for early breakfast.

Stayed in April 2025

Its pricey. But to be fair, you get what you pay for.

The rooms were very stylish and well organized. The bedroom mattress was exceptional. And you wont find a better location in downtown Reykjavik. The spa was also amazing.

Stayed in May 2025

My room on the 3rd floor was very smelly. I think the ventilation system is connected to the restaurant below which brings food smell into the rooms and corridor

Location is amazing Rooms are spacious and clean Staff are friendly

Stayed in May 2025

very good location good breakfast lively bar and seating area

Stayed in May 2025

Limited spa, only massage. Toilet behind the door, it bothers when the door is open.

Friendly staff especially Asaad. Good location Clean hotel Nice breakfast

Stayed in May 2025

No complaints.

The hotel is in perfect location. Staff is super friendly, breakfast was good quality.

Stayed in April 2025

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Stayed in April 2025

The staff was absolutely wonderful! So helpful. The location was excellent and the bed and pillows were the most comfortable ever

Stayed in April 2025

Short one day wedding anniversary stay. This is the best designed Hotel in Reykjavík in my opinion, combining with a very succesfully integration with Icelandic art, great spa and restaurant plus the location.

Stayed in March 2025

All good. Clear, well located just 2 minutes from one of the bus stops (stop 1) where typically tours pick tourists.

Stayed in March 2025