Reviews of Fosshotel Reykjavík 4 stars

Thank you for your kind comments about our team, customer service, breakfast selection, and beer garden. We’re so pleased you enjoyed those aspects of your stay. We also appreciate your feedback regarding the TVs and limited channel options. We understand that having a wider range and modern streaming/casting options would enhance the guest experience. Please rest assured, we are reviewing this area as part of our ongoing plans to update and improve our facilities. We value your feedback as it helps us to improve, and we hope we’ll have the opportunity to welcome you back for a much more comfortable stay. If you have any questions or need assistance, please don’t hesitate to let us know. Best regards, Eyrún Gunnarsdóttir Front Desk Manager Fosshótel Reykjavík

Thank you for your kind comments about our team, customer service, breakfast selection, and beer garden. We’re so pleased you enjoyed those aspects of your stay. We also appreciate your feedback regarding the TVs and limited channel options… Show more

Thank you so much for your kind words about our staff and the cleanliness of your room. We’re truly sorry to hear that your stay was disrupted by early morning construction noise. We completely understand how frustrating that must have been. As the construction is not on our property, unfortunately it is outside of our control. That said, we sincerely apologize for the inconvenience it caused during your visit. If you have any questions or need assistance, please don’t hesitate to let us know. Best regards, Eyrún Gunnarsdóttir Front Desk Manager Fosshótel Reykjavík

Thank you so much for your kind words about our staff and the cleanliness of your room. We’re truly sorry to hear that your stay was disrupted by early morning construction noise. We completely understand how frustrating that must have been… Show more

Thank you for taking the time to share your feedback with us. We’re so glad to hear you enjoyed your clean and comfortable room, as well as our friendly staff and convenient location close to shops and restaurants. We’re sorry to hear that the lack of air conditioning made your stay less comfortable at times. As is common in Iceland, most buildings are not equipped with AC due to the generally cool climate, but we understand that rooms can feel warm during certain periods. We appreciate your feedback and will certainly take it into consideration as we continue working to improve our guests’ experience. If you have any questions or need assistance, please don’t hesitate to let us know. Best regards, Eyrún Gunnarsdóttir Front Desk Manager Fosshótel Reykjavík

Thank you for taking the time to share your feedback with us. We’re so glad to hear you enjoyed your clean and comfortable room, as well as our friendly staff and convenient location close to shops and restaurants. We’re sorry to hear that… Show more

Thank you for your feedback. We’re delighted you enjoyed the size of the property, our beer garden, and the quality of breakfast. We’re sorry that the parking costs and location distance affected your overall impression of value. Your comments help us review how we can improve both our amenities and guest communication. We appreciate you staying with us and hope to welcome you again for an even better experience. If you have any questions or need assistance, please don’t hesitate to let us know. Best regards, Eyrún Gunnarsdóttir Front Desk Manager Fosshótel Reykjavík

Thank you for your feedback. We’re delighted you enjoyed the size of the property, our beer garden, and the quality of breakfast. We’re sorry that the parking costs and location distance affected your overall impression of value. Your comme… Show more

Thank you for taking the time to share your thoughts. We’re glad you enjoyed the quality of our breakfast and brunch. We’re sorry to hear that your room size, temperature, and service experience did not meet expectations. Your feedback regarding air conditioning and staff interaction is very important to us, and we’ll address these concerns with our team to ensure we provide a more comfortable and welcoming stay in the future. We hope you’ll consider giving us another opportunity to serve you better. If you have any questions or need assistance, please don’t hesitate to let us know. Best regards, Eyrún Gunnarsdóttir Front Desk Manager Fosshótel Reykjavík

Thank you for taking the time to share your thoughts. We’re glad you enjoyed the quality of our breakfast and brunch. We’re sorry to hear that your room size, temperature, and service experience did not meet expectations. Your feedback rega… Show more