Reviews of Brim Hotel

Safe, nice place

No elevator

The location is not too far from the city centre but I wouldn’t recommend it

The atmosphere was like a sex hotel/motel the room bed thrown was dirty and so the pillows I found quite a lot long hairs around the room, there’s a kitchen facility in the hotel that is is pretty dirty and no words for the fridge. There’s no reception you collect the keys from a safe. Only saw one person doing refills for breakfast and collecting dirty dishes.

Great value for money; simple setup, but hits all the essentials. Breakfast is great.

Standout: Windows (outside) of the rooms hadnt been cleaned in at least 2ys. wifi didnt work with vpn

The stay was quite average. not the best, but not the worst either. The room was basically clean, the breakfast was decent, and the neighborhood was pleasantly quiet.

The service felt a bit unusual. Sheets and towels were not replaced unless specifically requested, and even then, it took quite a while for the staff to attend to it. During my five-day stay, they were changed only once.

Breakfast was very good, meaning that we only needed a filled baguette for lunch. The guest kitchen was well equipped and had tables to sit at (as did our room if we wanted to). The nearby Bonus supermarket (4 minute stroll) provided us with baguettes and good quality ready meals (some of them traditional Icelandic). This combination was a great money saver for us (restaurants are very expensive in Reykjavic, and you have to walk to them after a full on day). You could easily cook a full meal if you had the energy after a full day out. The hotel was very quiet, as was the pleasant surrounding neighbourhood. The lack of a reception was not a difficulty, we were sent our access codes well in time and the system worked. There is a 24h "virtual concierge" service via WhatsApp (which we didn't need), and responses were prompt via the Booking.com app. There are lots of books to borrow in English as well as Icelandic. Only half an hour's walk from the city centre, and just under 15 minutes walk from the nearest tour bus stop (number 12) for excursion pick ups.

It was all fine.

It was in a good location with free public parking on the Main Street - often available but not guaranteed - it was a 10 minute walk to the main town area.

The property is made to look very good on the website but when you get there it is aged, dark, cheaply furnished, and in desperate need of some TLC. The room we were staying in had a very strong bad musty smell that just dissipated through everything. This hotel is heavily overpriced for what you get. Yes, Iceland is expensive but this hotel is bordering on being a cheap backpacker hostel. On arrival into our room we were hit by a very strong odor of musty damp smell that was likely due to very bad air circulation and damp shower drapes in the bathroom. Because there are no customer service staff at the hotel and it is all virtual we asked them via their WhatsApp number to help and they said they couldn’t - they had no other rooms available. They did. It even try to fix the problem and then ignored the messages thereafter.

We were not enjoy

Too expensive for old, not renovated hotel. Pictures of room does not match the reality.

The beds where very good and the place was price worthy for it's location.

The breakfast area was to small we often had to wait for a spot to open up. The rooms were small and there was no place to hang stuff. The shower water pressure was non-existent when you had a bit hotter water. Parking was a bit tricky since when we came back from a days adventure the street was full luckily there is a big parking lot nearby where we parked most of the time.

Trust the other negative reviews: go somewhere else. Other than the non-existent check in process (I had to call them on the spot for the check-in info, despite them claiming they'd already sent it), my main problem was with the curtains. As you might know: Iceland tends to have long days in summer. That's why you need good curtains. Brim hotel didn't offer that, but it did offer curtains that were considerably too short, therefore teaching me that in the Icelandic summer the sun rises just around 4:30.

Clean, cozy but very dark rooms. A bit snug to get around bed in room. Delicious breakfast included with pleasant staff.

Bathroom had odor, may have been sewer issue?

Yulana was very helpful.Isnd made everything a lot easier for.

Comfortable bed. Good breakfast

The faucet in my room had a leaking pipe. Dark room, poor lighting which gave the impression of being dirty.

Easy Check-in, Check-out. Early Check-in was possible without cost.

Very cold service person, always wearing in-ear headphones, getting almost angry with guests that ask questions, late with breakfast preparation and behind on refilling. Bathroom not in a good shape, wifi signal too weak to use in more distant room.

Quiet area not far from the centre

Nothing to complain about

Location was convenient to downtown (15 min walk).

Hotel is dingy. First floor rooms are terrible and small. Wifi only works in the lobby areas despite what appear to be hot spots in halls. .

Fully self checkin. Good location. Had necessary facilities in the room and kitchen for cooking if required. Was clean and well maintained.

Breakfast options and refills could have been better.

Room smelt like cigarettes