9.1

Reviews of Darin Plaza Hotel 4 stars

Erbil,60 Meter Street, 99999 Erbil, Iraq

  • Ahmed

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Amir

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff were very good

  • Muhanad

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Everything were good and optimum. The room was comfortable and food were very good.

    The personal were all nice and polite, working hard and serious.

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  • Aws

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Hassan

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Dimitri

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Clean hotel with all amenities. The staff speaks english and is super helpful. Good room size, varied breakfast. Room was modern and clean

    -

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  • Ali

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    There is no coffee machine in puffet

  • Mubder

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    All was excellent

    All was excellent

  • Alexander

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Chra

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Mohammed

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review

    Everything

    The reception tell us there is no reservation on booking and they are cancelled the deal between the hotel and the booking company and that's making us shocked because we are arriving after two days of camping and we need some places to take a rest not confused about where we will stay. Then they check to confirmation number and they take extra cost with IQD because they say we will charge the US dollar with a backmark not the official change rate but this is not acceptable also if I pay with my card that will charge me only a booking cost not other

    Property response:

    Dear Mr. Mohammed, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you faced during your check-in process. It is deeply regrettable that there was confusion regarding your reservation through Booking.com. We understand how frustrating it must have been, especially after a long journey. Please know that we are actively reviewing our processes to ensure such issues do not occur again in the future. Regarding the currency exchange and payment concerns, we acknowledge your frustration and apologize for the lack of clarity. Our team strives to maintain transparency, and we will take immediate steps to better communicate our currency policies to ensure fairness and avoid misunderstandings moving forward. Your feedback is invaluable in helping us improve our services. If there is anything we can do to make up for your inconvenience or assist you in the future, please do not hesitate to let us know. We hope you will give us another opportunity to provide you with a seamless and enjoyable stay. Thank you again for bringing this to our attention.

    Dear Mr. Mohammed, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you faced during your check-in process. It is deeply regrettable that there was confusion regarding your reservation… Show more

    Darin Plaza Hotel
    14 January 2025
  • Ryan

    Reviewed: 26 April 2024 · Stayed in April 2024

    Verified review
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  • Saman

    Reviewed: 25 May 2023 · Stayed in May 2023

    Verified review
  • Joost

    Reviewed: 18 March 2023 · Stayed in March 2023

    Verified review
  • Ricky

    Reviewed: 26 February 2023 · Stayed in February 2023

    Verified review

    Best possible situation when teaching to Erbil. Staff was extremely helpful and kind.

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  • Hayman

    Reviewed: 15 February 2023 · Stayed in February 2023

    Verified review
  • Ranj

    Reviewed: 9 February 2023 · Stayed in January 2023

    Verified review
  • Dalzar

    Reviewed: 23 January 2023 · Stayed in January 2023

    Verified review
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  • 7.0 Good
    Ammar

    Reviewed: 16 January 2023 · Stayed in January 2023

    Verified review
  • Tatiana

    Reviewed: 14 January 2023 · Stayed in January 2023

    Verified review
  • Mohamad

    Reviewed: 29 December 2022 · Stayed in December 2022

    Verified review

    excellent service

    Property response:

    Dear Mohamed , First of all, thank you very much for choosing to stay with us. I would like you to know that we have started to completely renovate our hotel in order to serve you better. With my Best Regards, Darin Plaza Hotel Management

    Darin Plaza Hotel
    16 January 2023
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  • 7.0 Good
    Elie

    Reviewed: 23 December 2022 · Stayed in December 2022

    Verified review

    The stuff was very nice They give me a very good service Very big room Big bed Normal Breakfast I enjoyed the stay

    There is some noise coming from the elevator I think because of The walls are Gibson boards so there no noise isolation of the elevator noises

    Property response:

    Dear Elie Nassif, First of all thank you so much for you were choose our hotel, I would like to inform you that we have taken care of our entire hotel in order to serve you better.I would like you to know that we will be happy to accommodate you in our more comfortable and completely renovated hotel on your next visit. with my best regards, Darin Plaza Hotel Management

    Dear Elie Nassif, First of all thank you so much for you were choose our hotel, I would like to inform you that we have taken care of our entire hotel in order to serve you better.I would like you to know that we will be happy to accommodat… Show more

    Darin Plaza Hotel
    16 January 2023
  • Monaf

    Reviewed: 21 December 2022 · Stayed in December 2022

    Verified review

    All went well ☺️

    The Room was very hot, for some reason the AC didn't work, but fortunately they have changed it, 😀 P

    Property response:

    Dear Monaf Mohamed, First of all, thank you very much for choosing to stay with us. I would like you to know that we have started to completely renovate our hotel in order to serve you better. With my best Regards, Darin Plaza Hotel Management,

    Dear Monaf Mohamed, First of all, thank you very much for choosing to stay with us. I would like you to know that we have started to completely renovate our hotel in order to serve you better. With my best Regards, Darin Plaza Hotel Managem… Show more

    Darin Plaza Hotel
    16 January 2023
  • Awatif

    Reviewed: 16 December 2022 · Stayed in December 2022

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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