123, coonor road, behind SM Hospital, 643001 Ooty, India
#80 of 123 hotels in Ooty
Guests' ChoiceBased on 155 hotel reviews
6.3Cleanliness
6.6
Comfort
6.6
Location
7.1
Facilities
6.5
Staff
7.6
Value for money
6.9
Free WiFi
5.8
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End of dialog contentReviewed: 12 March 2025
Sri
IndiaRoom heater required
Location, staff and garden around was good
Stayed in February 2025
Reviewed: 14 February 2025
Sri
IndiaLit bit about Cleaniness , room heater to be provided
Veiw fro balcony room, garden around
Stayed in February 2025
Reviewed: 9 July 2024
Leo
Indiathe approach is quite steep
it is more like Airbnb in a house.
Stayed in July 2024
Reviewed: 19 April 2024
Sushma
IndiaThe wash rooms should have been clean. The balcony was not too clean either. Some minor repairs like hooks in the bathroom. So if they look into these aspects.. it would be more comfortable for the customers. There is no toileteries or complimentary coffee/ tea sachets provided.
The location is in the centre of the city and close to all the major tourist spots. The staff were good. Attended well to our requirements. The beeakfast was homely and tasty.
Stayed in April 2024
Reviewed: 15 April 2024
Rupak
CanadaEither a closet or clothes hanging arrangement in the room.
Breakfast was decent but needs to be ready by 7 am.
Stayed in April 2024
Reviewed: 13 April 2024
Sajith
IndiaLack of cleanliness, made multiple calls to speak to the manager - the manager didn’t even care to call us back
Near to the Town
Stayed in April 2024
Reviewed: 29 January 2024
Stevie&janet
United KingdomShower was a dribble and hot water temperamental.
Balcony in morning sun. Breakfast was lovely homemade traditional south Indian idli, sambar etc.
Stayed in January 2024
Reviewed: 22 November 2023
Arun
IndiaBad customer service...i paid two days in advance.. When I reached that night their receptionist said one room was only confirmed... Then I showed my Google pay screenshot and he won't allow it...finally i called the customer service then only they confirmed.. It's wasting my time... Also i fed up
I like that lady who cooks for us.. She treats us very well..
Stayed in November 2023
Reviewed: 14 November 2023
Krishna
IndiaSmall Parking, one of the bathrooms had low water pressure, electrical points were not working, sheets were not clean
The food, the staff specially the old lady who cooked for us
Stayed in November 2023
Reviewed: 4 August 2023
Fayaz
MaldivesToilets of the rooms are awkward. there is no laundry service Room TVs are just for name sake. 2, 3 channel are available.
Rooms are clean enough, They provided extra mattress at free of cost. its appreciated.
Stayed in July 2023
Reviewed: 2 August 2023
Mithila
IndiaLocation is not proper in map. Doors are not in good condition. AC was not there.
Staff and breakfast
Stayed in August 2023
Reviewed: 28 July 2023
Chaitanya
United KingdomNo hot water most of the time. Had to request multiple times for towels, toiletries and cleaning the room. Water not available during the night in bathrooms. Helper was confused and not attentive most times.
Close to restaurants and shops. Nice view. Breakfast was good
Stayed in July 2023
Reviewed: 14 July 2023
Harsha
IndiaI stay in wenlock homes 2 days but 2 days same breakfast no other option , property not like a photo ,amenties are old ....
Stayed in July 2023
Reviewed: 27 June 2023
Kumar
IndiaFacilities and the hotel.
The staff were really good 😊
Stayed in June 2023
Reviewed: 20 June 2023
Chukka
IndiaBest location
Best location
Stayed in June 2023
Reviewed: 3 June 2023
Amit
IndiaMost of the taps and electronics points are not working. Breakfast has only 2 option of Pongal and idli.
The view from the honestly, clean linens
Stayed in June 2023
Reviewed: 18 January 2023
Neenu
IndiaThings that could be improved: -Cleanliness, especially bedsheets -Felt overpriced
The plus points of this property are: - Hot water is available all the time - The room had a balcony - The breakfast was delicious and felt like home -The property had a maintained garden where we could spend some time outdoor -Location, Botanical garden and A2B are within walkable distance from here
Stayed in January 2023
Reviewed: 2 January 2023
Joyneo05
IndiaRoom size not as per image. Also lights not adequate in room. I would say, average neither good nor bad.
Stayed in December 2022
Reviewed: 30 December 2022
Sudhakaran
IndiaCost of the room was on little epensive side.. Breakfast varieties can be improved.. Restroom repairs were done after arrival, they could have checked before arrival.
Location was good and near to prime place.
Stayed in December 2022
Reviewed: 29 December 2022
Sutanwi
IndiaBreakfast only veg.like idly.it was tasty. Water heater disturbing in few times. Overall experience is good.
Balcony view is very good.Staffs are good.Room was also satisfactory.
Stayed in December 2022
Reviewed: 27 December 2022
Arbin
IndiaThe property is little old and needs a lot of repair and maintenance. The road from main road also needs maintenance..
The location was beautiful and easy to locate... staffs were friendly and professional. The breakfast was very delicious and room serves was very prompt.
Stayed in December 2022
Reviewed: 20 September 2022
Bhavini
IndiaRooms, bedsheets and blenkets were not clean enough. Pics shown by the hotel are photoshopped a bit.
Stayed in September 2022
Reviewed: 31 May 2025
Salimsha
IndiaRooms are bad Smell used bed sheets and Blanket Drippig water in roof stupid Staff
No
Stayed in May 2025
Reviewed: 3 May 2025
Sumit
IndiaThere is lot of communication gap between the fab hotels n the actual property. There was no manager or receptionist at the property only one caretaker was there who was completely clueless about situations and the bookings. On our arrival they cancelled our booking without any communication and told that there are no rooms. However, when we called the customer care and complained then they said there is one room available. After that also they were trying to fool us and take extra 2000 rs. from us. We again talk to the customer care and they solved this issue. This is completely unnecessary even when we had our advanced booking and payment two months before. Later at our checkout also they were trying to fool us again and take extra 3000 from us. The rooms are also below average. Light water geyser had continuous issues. This is very frustrating experience for us.
Breakfast is ok.
Stayed in May 2025
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