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  5. Reviews of FabExpress Wenlock Homes - Nr Government Rose Garden

Reviews of FabExpress Wenlock Homes - Nr Government Rose Garden 3 stars

123, coonor road, behind SM Hospital, 643001 Ooty, India

#80 of 123 hotels in Ooty

Guests' Choice

Review score

Based on 155 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    7.1

  • Facilities

    6.5

  • Staff

    7.6

  • Value for money

    6.9

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 12 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Room heater required

    Location, staff and garden around was good

    Stayed in February 2025

  • Reviewed: 14 February 2025

    7.0
    Good
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Lit bit about Cleaniness , room heater to be provided

    Veiw fro balcony room, garden around

    Stayed in February 2025

  • Reviewed: 9 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    the approach is quite steep

    it is more like Airbnb in a house.

    Stayed in July 2024

  • Reviewed: 19 April 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The wash rooms should have been clean. The balcony was not too clean either. Some minor repairs like hooks in the bathroom. So if they look into these aspects.. it would be more comfortable for the customers. There is no toileteries or complimentary coffee/ tea sachets provided.

    The location is in the centre of the city and close to all the major tourist spots. The staff were good. Attended well to our requirements. The beeakfast was homely and tasty.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    It was good value of money
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Either a closet or clothes hanging arrangement in the room.

    Breakfast was decent but needs to be ready by 7 am.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    5.0
    Less than average - but great staff!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of cleanliness, made multiple calls to speak to the manager - the manager didn’t even care to call us back

    Near to the Town

    Stayed in April 2024

  • Reviewed: 29 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was a dribble and hot water temperamental.

    Balcony in morning sun. Breakfast was lovely homemade traditional south Indian idli, sambar etc.

    Stayed in January 2024

  • Reviewed: 22 November 2023

    5.0
    Passable
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bad customer service...i paid two days in advance.. When I reached that night their receptionist said one room was only confirmed... Then I showed my Google pay screenshot and he won't allow it...finally i called the customer service then only they confirmed.. It's wasting my time... Also i fed up

    I like that lady who cooks for us.. She treats us very well..

    Stayed in November 2023

  • Reviewed: 14 November 2023

    6.0
    Not value for the money
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Small Parking, one of the bathrooms had low water pressure, electrical points were not working, sheets were not clean

    The food, the staff specially the old lady who cooked for us

    Stayed in November 2023

  • Reviewed: 4 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Toilets of the rooms are awkward. there is no laundry service Room TVs are just for name sake. 2, 3 channel are available.

    Rooms are clean enough, They provided extra mattress at free of cost. its appreciated.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location is not proper in map. Doors are not in good condition. AC was not there.

    Staff and breakfast

    Stayed in August 2023

  • Reviewed: 28 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    No hot water most of the time. Had to request multiple times for towels, toiletries and cleaning the room. Water not available during the night in bathrooms. Helper was confused and not attentive most times.

    Close to restaurants and shops. Nice view. Breakfast was good

    Stayed in July 2023

  • Reviewed: 14 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    I stay in wenlock homes 2 days but 2 days same breakfast no other option , property not like a photo ,amenties are old ....

    Stayed in July 2023

  • Reviewed: 27 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities and the hotel.

    The staff were really good 😊

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Good
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Best location

    Best location

    Stayed in June 2023

  • Reviewed: 3 June 2023

    5.0
    Ok ok
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Most of the taps and electronics points are not working. Breakfast has only 2 option of Pongal and idli.

    The view from the honestly, clean linens

    Stayed in June 2023

  • Reviewed: 18 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Things that could be improved: -Cleanliness, especially bedsheets -Felt overpriced

    The plus points of this property are: - Hot water is available all the time - The room had a balcony - The breakfast was delicious and felt like home -The property had a maintained garden where we could spend some time outdoor -Location, Botanical garden and A2B are within walkable distance from here

    Stayed in January 2023

  • Reviewed: 2 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room size not as per image. Also lights not adequate in room. I would say, average neither good nor bad.

    Stayed in December 2022

  • Reviewed: 30 December 2022

    6.0
    Good a little improvemnt will make it great
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Cost of the room was on little epensive side.. Breakfast varieties can be improved.. Restroom repairs were done after arrival, they could have checked before arrival.

    Location was good and near to prime place.

    Stayed in December 2022

  • Reviewed: 29 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast only veg.like idly.it was tasty. Water heater disturbing in few times. Overall experience is good.

    Balcony view is very good.Staffs are good.Room was also satisfactory.

    Stayed in December 2022

  • Reviewed: 27 December 2022

    7.0
    Ok stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The property is little old and needs a lot of repair and maintenance. The road from main road also needs maintenance..

    The location was beautiful and easy to locate... staffs were friendly and professional. The breakfast was very delicious and room serves was very prompt.

    Stayed in December 2022

  • Reviewed: 20 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms, bedsheets and blenkets were not clean enough. Pics shown by the hotel are photoshopped a bit.

    Stayed in September 2022

  • Reviewed: 31 May 2025

    1.0
    Even i never used to booking.com .Due to bad whether and red alert i requested to the staff l am staying only one day ,
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are bad Smell used bed sheets and Blanket Drippig water in roof stupid Staff

    No

    Stayed in May 2025

  • Reviewed: 3 May 2025

    1.0
    Very bad and pathetic experience
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There is lot of communication gap between the fab hotels n the actual property. There was no manager or receptionist at the property only one caretaker was there who was completely clueless about situations and the bookings. On our arrival they cancelled our booking without any communication and told that there are no rooms. However, when we called the customer care and complained then they said there is one room available. After that also they were trying to fool us and take extra 2000 rs. from us. We again talk to the customer care and they solved this issue. This is completely unnecessary even when we had our advanced booking and payment two months before. Later at our checkout also they were trying to fool us again and take extra 3000 from us. The rooms are also below average. Light water geyser had continuous issues. This is very frustrating experience for us.

    Breakfast is ok.

    Stayed in May 2025

Showing 1 – 25

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