Reviews of Valley View Beacon Resort

Dear JIGNESH, We regret to learn that you didn't have the best experience. It's extremely vital for us to assure an exceptional time for our customers and it sounds like we fell short in your instance. We'd appreciate any more details or specific feedback you could offer us, to figure out where we went wrong and correct it for you as well as for our future customers. We assure you that we will take immediate steps to improve and make this experience better. We certainly hope to serve you again with a significantly better experience next time. Kindest Regards, Sayel Mandal

Dear JIGNESH, We regret to learn that you didn't have the best experience. It's extremely vital for us to assure an exceptional time for our customers and it sounds like we fell short in your instance. We'd appreciate any more details or… Show more

Dear Jaisinghani, We're delighted to hear that you had a positive experience with our services and found our staff helpful. We pride ourselves on providing exceptional service to our customers and your feedback truly makes our efforts worthwhile. We're grateful for your kind words and will continue to do our best to ensure all your future experiences with us are just as pleasant. Your satisfaction is our highest reward. We look forward to serving you again. Kindest Regards, Sayel Mandal

Dear Jaisinghani, We're delighted to hear that you had a positive experience with our services and found our staff helpful. We pride ourselves on providing exceptional service to our customers and your feedback truly makes our efforts wo… Show more

Dear Sengupta, We acknowledge your feedback regarding the Front Desk staff's efficiency and professionalism. Staff training is always a priority for us so we are keen to take on board your comments to ensure improvements in this area. In regard to your bill, it is unusual that it has not been provided upon your departure, we are indeed sorry for this oversight. We appreciate your patience and understanding. Your comments are valuable to us and are fundamental towards improving our services and customer experience. Kindest Regards, Sayel Mandal

Dear Sengupta, We acknowledge your feedback regarding the Front Desk staff's efficiency and professionalism. Staff training is always a priority for us so we are keen to take on board your comments to ensure improvements in this area. In… Show more

Dear tinjani, We are glad you appreciated our ambiance, cleanliness, food preparation, and our comfortable rooms. It's heartening to hear that our courteous staff added value to your stay. We understand your concern regarding the external surroundings, however, as we are located in a bustling locality, a bit of crowding is beyond our control. Regarding the mini fridge, we appreciate you sharing your feedback and would like to inform you that we do offer them in certain room categories, and they can be made available upon request in other rooms. It's our constant endeavor to provide the best experience to our guests, and your feedback goes a long way in helping us improve. We look forward to having you with us once again and ensuring a flawless experience on your next stay. Kindest Regards, Sayel Mandal

Dear tinjani, We are glad you appreciated our ambiance, cleanliness, food preparation, and our comfortable rooms. It's heartening to hear that our courteous staff added value to your stay. We understand your concern regarding the externa… Show more

Dear Sundar, We're delighted to hear that you enjoyed your stay with us and appreciated our delicious breakfast and food options. Providing comfortable accommodations and satisfying dining experiences for our guests is our top priority. Your kind words motivate and encourage our team to continue delivering top-notch services. We look forward to hosting you again and strive to make your upcoming visits as memorable as the previous one. Kindest Regards, Sayel Mandal

Dear Sundar, We're delighted to hear that you enjoyed your stay with us and appreciated our delicious breakfast and food options. Providing comfortable accommodations and satisfying dining experiences for our guests is our top priority. … Show more

Dear ANAND, Thank you for your time and feedback. We appreciate your input. We did attempt to reach out to you multiple times to better understand your concerns, but unfortunately, we were unable to connect. We would still appreciate the opportunity to speak with you directly and address the issues you faced. Kindly contact us at 9167393401 at your convenience so we can understand what aspects need improvement and ensure a better experience for you in the future. Kindest Regards, Sayel Mandal

Dear ANAND, Thank you for your time and feedback. We appreciate your input. We did attempt to reach out to you multiple times to better understand your concerns, but unfortunately, we were unable to connect. We would still appreciate the… Show more

Dear Durgesh, We are thrilled to hear such positive feedback about our staff. We understand that the interaction you have with our team can greatly affect your overall experience. Therefore, we put a considerable emphasis on providing top-notch service and creating a welcoming environment for all our customers. Your kind words have reaffirmed that we are moving in the right direction and encourage our team to continue performing their best. We really appreciate you taking the time to share your experience. We hope to serve you again soon! Kindest Regards, Sayel Mandal

Dear Durgesh, We are thrilled to hear such positive feedback about our staff. We understand that the interaction you have with our team can greatly affect your overall experience. Therefore, we put a considerable emphasis on providing to… Show more

Dear Dilip, We're grateful that you took the time to share your feedback. We understand how important clear communication regarding our amenities and services are for a comfortable stay. We acknowledge the concern about vegetarian options and will consider implementing clearer signage to help our vegetarian guests. Kindly note, our front office is always at your assistance should you have any queries or need. We hope to improve your experience in the future, complete with a love for our rooms, layout and other services. Kindest Regards, Sayel Mandal

Dear Dilip, We're grateful that you took the time to share your feedback. We understand how important clear communication regarding our amenities and services are for a comfortable stay. We acknowledge the concern about vegetarian option… Show more

Dear Khot, I'm really pleased to hear that you enjoyed your stay with us and found the room spacious, neat, and clean. It's also nice to hear that Jagannath sir and the rest of our staff proved to be helpful during your stay. We take pride in our top-notch customer service and our goal is to ensure the utmost comfort of our guests. Our breakfast menu is indeed vast, and we are happy that you relished it. I totally appreciate your feedback about the temperature control in our swimming pool. We truly understand how this might have affected your experience and I assure you we will look into this matter. Furthermore, noted your comments about the congestion on our entry side. We understand this might have caused a bit of inconvenience. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We're glad that overall, you had a positive stay and we would love to welcome you back in the future. Kindest Regards, Sayel Mandal

Dear Khot, I'm really pleased to hear that you enjoyed your stay with us and found the room spacious, neat, and clean. It's also nice to hear that Jagannath sir and the rest of our staff proved to be helpful during your stay. We … Show more

Dear Ashita, Thank you for your feedback! I'm glad to hear that you enjoyed the resort and its amenities overall. However, I’m sorry to hear about the issue with the pool temperature not meeting your expectations. It’s unfortunate that your child couldn’t fully enjoy the pool due to the temperature being too cold. I hope the resort will take this into consideration and provide clearer information about the pool in the future. Thank you again for sharing your experience! Kindest Regards, Sayel Mandal

Dear Ashita, Thank you for your feedback! I'm glad to hear that you enjoyed the resort and its amenities overall. However, I’m sorry to hear about the issue with the pool temperature not meeting your expectations. It’s unfortunate that… Show more

Dear Priya, We're delighted to read your positive feedback about our desirable location, friendly staff and delicious food options. It's great to know that our team has been able to assist you well providing a comfortable and pleasant experience. Your satisfaction is something that we continuously strive for. We truly value your patronage and look forward to serving you again in the future. Kindest Regards, Sayel Mandal

Dear Priya, We're delighted to read your positive feedback about our desirable location, friendly staff and delicious food options. It's great to know that our team has been able to assist you well providing a comfortable and ple… Show more

Dear Mr Vadhan, We greatly appreciate you taking the time to share your feedback. We're delighted that you enjoyed both the food and location of our venue. Concerning the request of changing the room for a better view, we are truly sorry if our team wasn't able to accommodate you on your request. We realize the importance of having a room with a suitable view and will address this with our staff to ensure better communication and service in the future. We value your opinion and we're committed to giving our guests an exceptional experience. We hope to see you back and provide you with the room of your preference, given the availability. Kindest Regards, Sayel Mandal

Dear Mr Vadhan, We greatly appreciate you taking the time to share your feedback. We're delighted that you enjoyed both the food and location of our venue. Concerning the request of changing the room for a better view, we are truly s… Show more

Dear Paknikar, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our service, and we hope to have the opportunity to exceed your expectations in the future. Kindest Regards, Sayel Mandal

Dear Paknikar, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your… Show more

Dear Mr. Bhanushali, We appreciate your feedback regarding your recent experience. It's great to hear that you found our staff to be friendly and warm. Their dedication to making guests feel welcomed is a priority for us. Regarding the location, we recognize that it may not be ideal for everyone. However, we strive to offer a unique experience that showcases the best of our community. We’re also taking your comments about the jacuzzi and breakfast into consideration. Enhancing these amenities is important to us, and your insights will help guide our improvements moving forward. Your observations are valuable, and they play a crucial role in helping us refine our offerings. We hope you'll consider visiting us again in the future to experience the changes we put in place. Kindest Regards, Sayel Mandal

Dear Mr. Bhanushali, We appreciate your feedback regarding your recent experience. It's great to hear that you found our staff to be friendly and warm. Their dedication to making guests feel welcomed is a priority for us. Regarding t… Show more

Dear Talath, We appreciate your feedback regarding your recent stay. It’s clear that your experience did not meet your expectations. We constantly strive to improve our offerings and create a comfortable environment for all guests. Your comments about the room have been noted, and we'll evaluate the areas you've highlighted. Cleanliness and maintenance are essential to us, and we understand how vital they are to our guests’ experiences. It's disappointing to hear that we fell short in these areas during your visit. We are committed to enhancing our services and facilities, and insights like yours play a crucial role in that process. If you have specific suggestions or details you'd like to share, it would help us address your concerns more effectively and ensure better experiences for future guests. While we recognize that we may not have met your needs this time, we hope you'll consider giving us another chance in the future. Your feedback is invaluable as we continue to improve and evolve our offerings. Thank you for taking the time to share your thoughts with us. Kindest Regards, Sayel Mandal

Dear Talath, We appreciate your feedback regarding your recent stay. It’s clear that your experience did not meet your expectations. We constantly strive to improve our offerings and create a comfortable environment for all guests. Your … Show more

Dear Mr. Divyesh, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the quality of our food during your stay. We’d like to clarify a few points regarding your experience. As part of our hotel policy, we request 100% of the room tariff in advance, a requirement that was communicated prior to your arrival. Additionally, our rates are based on dynamic pricing, which adjusts according to occupancy to ensure optimal rates for all guests. To enhance your stay, we were happy to provide a complimentary dinner as well as tea, coffee, and cookies for each night of your three-night stay. Additionally, as a token of our appreciation for your positive comments on our food, we extended an additional discount on our à la carte menu. Thank you again for your feedback, and we hope to welcome you back for an even more enjoyable experience in the future. Kindest Regards, Sayel Mandal

Dear Mr. Divyesh, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the quality of our food during your stay. We’d like to clarify a few points regarding your experience. As part of our hotel policy… Show more