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Reviews of Taj Usha Kiran Palace, Gwalior 5 stars

Jayendraganj Lashkar, , 474009 Gwalior, India

#6 of 39 hotels in Gwalior

Guests' Choice

Review score

Based on 54 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 May 2025

    10
    A very fine property and indeed a rejuvenating experience.
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Taj can initiate a High Tea around 5 pm. It's an opportunity to engage with fellow residents and also a senior staff can detail about the property, attractions around the city, built heritage, culture, traditions, pedigree and provenance..

    Very nice spread of Buffet. Appreciate personal attention and care from Staff, particularly Ms. Soumya - a new joinee at F&B Silver Saloon, Taj Usha Kiran. Appreciate the warmth and engagement, led by General Manager, Ms. Taneja, Front Desk Team Ms Pooja and the staff at Spa. The temple aarti is indeed a refreshing feeling.

    Stayed in May 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    It was wonderful stay with good vibes

    Stayed in April 2025

  • Reviewed: 20 February 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Thanks. Good stay

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    This was an amazing experience that all 3 of us will fondly remember.
    • Leisure trip
    • Group
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    I traveled with 2 local friends from a small town. A (very) few of the staff were somewhat dissmissive of them. The bar prices were steep.

    The staff were very polite and helpful. The food was outstanding. This is a beautiful property with spacious rooms, manicured lawns, fine decorations, and every imaginable convenience. The evening Ganesh Aarti was wonderful. I would definitely come back.

    Stayed in January 2025

  • Reviewed: 19 December 2024

    8.0
    It was good but can be better
    • Leisure trip
    • Couple
    • Luxury Tent with Sitout
    • Stayed 1 night
    • Submitted via mobile

    Their were marriage events happening near the luxury tents so too noisy for guests

    Good luxury tents

    Stayed in December 2024

  • Reviewed: 26 August 2024

    9.0
    lovely stay . hotel staff vinod was very helpful, along with all the reception staff as well
    • Leisure trip
    • Family with young children
    • Palace Room
    • Stayed 3 nights
    • Submitted via mobile

    the majestic ambience

    Stayed in August 2024

  • Reviewed: 25 July 2024

    10
    Great stay! Loved every bit
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the old times feel of this building.

    Stayed in July 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Grand Luxury Twin Bed Room
    • Stayed 4 nights
    • Submitted via mobile

    It was hot, Gwalior this time of the year. But no regrets.

    Excellent Property with natural surrounding and fauna

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Feel like Maharaja , stay like Maharaja only @TajUshaKiranPalace
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel lift is not easy access for old people that’s it. Sorry , feeling bad to write this 😌

    I heard about Time walk but I actually felt it as this property made us feel we are in ancient Maharaja Era and we are Maharaja family. From main door welcome until final good bye this hotel did not leave any stone unturned. It was so so so personal and heartfelt welcome 🙏 The horse cart welcome was just faboulous with drum music 🎶…. Front desk team with lady named Yashika ( may be wrong name ) she took us to the room and showed us whole hotel with its history .. so talented lady with crisp of high level hospitality .. Vijay also from front desk guided us to his best Night Manager , he gave my kids painting stuff and made my kid so happy .. thank you again Coming over to Food , the guy who welcomed us and served us whole time was so generous and was standing on his toes all the while we were there . Food was so awesome 👏 great taste specially Cholle Bhature 🥰🥰 House keeping guy Santosh did tremendous job. He showed us their best Suits and it gave us urge to come again 🥰🥰 In and all , great staff , good food , excellent property , kids pool with jacuzzi 🥰👏 Bada Bar so elegant and beautiful 🤩 Thank you Taj , we will never go away from your Group in all over future Indian trips

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Spacious room and bathroom, nice staff, gym and pool

    Stayed in June 2024

  • Reviewed: 3 May 2024

    10
    Rejuvenating!!!
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    🤔 Nothing to write home about. Everything was superb.

    Taj Usha Kiran, Palace, Gwalior. The grandeur and opulence of Maharajas being maintained by Taj Group and offering as holiday destination is stupendous.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Couple
    • Palace Room
    • Stayed 1 night
    • Submitted via mobile

    Waiting tym for check in late services

    Stayed in February 2024

  • Reviewed: 22 March 2024

    9.0
    A perfect place to recharge your batteries after a long day exploring Gwalior 🙏
    • Leisure trip
    • Solo traveller
    • Luxury Room
    • Stayed 6 nights
    • Submitted via mobile

    Mosquitoes😅 but on request the stuff did provide mosquito coil and were extremely accommodating 🙏

    Everything ❤️

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Impeccable service and little surprises throughout the stay, very clean and delicious food. Super peaceful with comfortable beds. We enjoyed the pool and outdoor chess too!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    enjoyed our stay and were looked by all the staff
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 3 nights

    all was good

    breakfast was very good. were looked by all dinning staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    wonderful and very relaxing, will definitely visit again
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant a la carte service is a little slow

    Staff is very hospitable, front desk & check in were very efficient & courteous

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Fabulous!
    • Leisure trip
    • Solo traveller
    • Grand Luxury Twin Bed Room
    • Stayed 3 nights

    The quality food could have been better. Silver Spoon menu is rather restricted. More items need to be added

    Was a royal experience. Impeccable service in all areas.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Unforgettable stay At Taj Gwalior.
    • Leisure trip
    • Couple
    • Palace Room
    • Stayed 2 nights

    The rooms smelt a bit musty.

    Exceptional staff and services. We got in quite exhausted after our travelling and the staff went out of their way to make us feel comfortable and relax. Special mention Ashok from the front office, Kavitha the chef, Santosh in house keeping and Chandini and Vanitha from hospitality/ Food and beverage. These staff members went over and above the call of duty to ensure we had a most memorable stay.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    10
    exceptional. From beginning to end. Spa, gardens, most of all the staff. They made it all magica
    • Leisure trip
    • Solo traveller
    • Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    Leaving

    Breakfast delicious and very varied. All meals prepared very good and graciously presented.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    10
    Amazing stay amazinf staff and fabulous facilities
    • Leisure trip
    • Couple
    • Grand Luxury King Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Literally all was insane, the only thing to comment was the menus being on iPads was a bit annoying. And we only had one iPad for both of us. I think it is the hotel trying to be modern and move away from paper. However, something of this level, and this classy, this sadly detracts from that. If I was to receive an iPad for a menu In the Ritz in London - I would be shocked. And this is that level. A nice leather bound menu would be more appropriate.

    The most incredible 24 hours here. The fabulous royal welcome and horse drawn carriage and music was an amazing experience. The staff were all amazingly helpful and nothing was too much trouble. Dheeraj in particular was such a honey!! The room was just beautiful and everything honestly insane. They even had printed out a proposed itinerary of what we could do including a walk around the ground, prayer in the temple and yoga in the morning. Everything was super and definitely recommend. For somewhere so high level, you still felt like you experienced the culture as wel. It was fab. Food also was delish!!!

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    A Majestic Experience Beyond Expectations!
    • Leisure trip
    • Family with young children
    • Grand Luxury King Bed Room
    • Stayed 2 nights

    Our recent stay at Taj Usha Kiran Palace was nothing short of extraordinary! From the moment we arrived, the staff went above and beyond to make our visit truly memorable. The team's thoughtfulness and attention to detail were evident right from the start. We were pleasantly surprised when they graciously upgraded our room to a ground-floor haven, which made things incredibly convenient for my elderly father. Their assistance with a wheelchair was not only appreciated but showcased a level of service that sets Taj Usha Kiran Palace apart. A special shoutout to Mr. Bhavesh, who took it upon himself to arrange a delightful walk for my father. His commitment and dedication to ensuring our utmost comfort were truly commendable. Ms. Aarushi's personal touch in organizing a drawing and coloring activity for our kid added an extra layer of warmth to our stay. The culinary delights served were a feast for the senses - the food and tea were beyond delicious. Our rooms were not just accommodations; they were cocoons of comfort, with beds so cozy that every night was a restful retreat. Ms. Riya, always at our beck and call, ensured that our requests were promptly and efficiently taken care of. The ambiance of the palace is nothing short of regal. With two temples within the premises, the atmosphere exuded peace and spirituality, making us feel like Maharajas in our own right. To top it off, the horse cart riding experience for our son was an absolute delight, adding an extra layer of joy to our stay. In summary, Taj Usha Kiran Palace doesn't just provide accommodation; it crafts an immersive experience that goes above and beyond expectations. Our sincere thanks to the entire team for making our stay truly exceptional. We eagerly look forward to our next visit!

    Stayed in November 2023

  • Reviewed: 30 May 2025

    6.0
    Comfortable
    • Business trip
    • Family with young children
    • Grand Luxury Twin Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Bags were unloaded at the gate for screening in my absence (it’s designed like that) why should I trust any one with this ? Any one can be set up /sabotaged

    Heritage value

    Stayed in May 2025

  • Reviewed: 26 May 2025

    5.0
    Decent hotel but needs better baby facilities.
    • Leisure trip
    • Family with young children
    • Grand Luxury King Bed Room
    • Stayed 1 night
    • Submitted via mobile

    They didn’t have a baby cot and didn’t tell us before hand even though we requested on booking.com and called before hand. Their baby chair was also broken.

    Pool and jacuzzi was good. The restaurant is good.

    Stayed in May 2025

  • Reviewed: 1 October 2024

    7.0
    Nice Trip but could have really much better....
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 3 nights

    Room would have been better agianst the price paid for 18k per night !!!!!!!!!!!

    Hotel location is the biggest advantage. Big Lawns and Pick/Drop to Jai Vilas Palace Museum. There was no window in the room, very clautophobic and smelly because of no ventilation. Room 108 - is strongly recommended not to be used...

    Stayed in September 2024

Showing 1 – 25

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