M No. 472, Metgutad, 412806 Mahabaleshwar, India
#57 of 92 hotels in Mahabaleshwar
Guests' ChoiceBased on 181 hotel reviews
6.3Cleanliness
7.1
Comfort
7.3
Location
6.7
Facilities
6.5
Staff
7.5
Value for money
6.8
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2025
Ketki
IndiaAmbience is good
Stayed in May 2025
Reviewed: 17 March 2025
Pavan
IndiaHotel Location is not good, difficult to reach
Staff is good and helpful
Stayed in March 2025
Reviewed: 15 November 2024
Syed
Kuwaitit's a room only not a resort
hospatality
Stayed in November 2024
Reviewed: 6 November 2024
Mahesh
IndiaBreakfast preparation/ taste.
Breakfast needs improvement. It was just ok
Stayed in November 2024
Reviewed: 22 July 2024
Bharatkumar
IndiaThe payment mode was only UPI on personal account i did not like it.
The Hotel was very much on the place where the access road is very narrow, the parking was open plot and in rain the way to parking was with water, no place to park properly. Hotel rooms are ok, spacious but daily cleaning can help, Breakfast was ok for the price cant complain, there was no lunch dinner available and some make do arrangement for restaurant across the street which is ok.
Stayed in July 2024
Reviewed: 10 July 2024
Ranjan
IndiaCleanliness & no such facilities
Location
Stayed in July 2024
Reviewed: 4 July 2024
Pramod
IndiaBreakfast was ok, location was fine
Stayed in June 2024
Reviewed: 21 June 2024
Jpmishra
IndiaThe road to the hotel is very risky. The presence if owner at the hotel is little bit annoying.
Rooms, location are good and staff are supportive.
Stayed in June 2024
Reviewed: 3 June 2024
Bhide
IndiaNo proper sign to where we should go in. Very narrow and steep entry point. The one sign on road had fallen down. No proper facilities. No games were available as written, even tv in one room was not working and the recharge was empty in another, which was not done in whole stay even after we told 2-3 times. One room even didnt have the telephone unit to call reception etc. We even had to ask for coffee , tea sachets, even bathroom paste, brush etc.
Service was good, food was good.
Stayed in June 2024
Reviewed: 13 May 2024
Angaiz
IndiaRoom was quite spacious with clean layout. Only problem during my stay was continuous power cut and one night from 2 am to 7 am no power in the hotel. Don't go and book the hotel by seeing the pictures as the reality is quite different there is a new building got constructed just in front of the hotel so the view to the valley has been block till third floor and only partially seen from the corner room 307 in which i stayed.
I had been charged for complementary water bottles which is free 1 per day. Treebo has mentioned a continental breakfast and all I got poha, misal pow and tea. Even i raised the complained with Treebo customer care and they assured that i will get back my money but did not got my money back.
Stayed in May 2024
Reviewed: 8 March 2024
Katja
FinlandRoom was quite dusty, full of our footprints after a while.
Good value for money
Stayed in March 2024
Reviewed: 27 February 2024
Kiran
IndiaProperty manager Shubham didn't pick call neither replied to my missed calls when I needed him most. He was never seen in property. I don't know y he is even appointed as manager.
Samadh and other guy in property was very helpful and they took good care in terms of hospitality.
Stayed in February 2024
Reviewed: 19 January 2024
Mohamed
KenyaNo wifi in the room, tv not working, hot water in the morning only from 8-11am, no choice in breakfast just the typical Indian breakfast, tourist like us don't like the type of breakfast but just had to eat it. Also the restaurant was closed for dinner. Basically besides the room being very nice no other facilities in the hotel was there.
The rooms were all good very modern and the view was very nice from our room
Stayed in January 2024
Reviewed: 23 December 2023
Dhammapal
IndiaLocation of hotel: It has a very steep slope of 60 degree. If you are new driver you will feel difficult to park your vehicle there so better avoid it. Otherwise hotel is okay. Rooms are good and clean.
Stayed in November 2023
Reviewed: 3 December 2023
Pranavkumar
IndiaLocation was not as expected. Breakfast was bit late ... improvement is needed on management level.
Staff was cooperative and good.....
Stayed in December 2023
Reviewed: 7 May 2023
Rajeev
United KingdomStaff should be little attentive.. there was a power cut in night and staff didn’t started generator backup until someone complained
Location is good, breakfast is OK.. overall cleanliness is OK..
Stayed in May 2023
Reviewed: 29 January 2023
Anil
ItalyBedsheets and pillow covers were stained and dirty..
Stayed in January 2023
Reviewed: 24 December 2022
Sharad2188
IndiaThe toilet in the room was stinking a lot, the route to location is really not easy, and not convenient, food was okay, breakfast was not good
Stayed in December 2022
Reviewed: 12 December 2022
Gandhar
IndiaWater force in the washroom, no availability of hot water 24*7 and location
Staff behaviour and room cleanliness
Stayed in December 2022
Reviewed: 6 September 2022
Achrekar
IndiaCheck in time was adjusted. Breakfast and lunch were decent.
Stayed in September 2022
Reviewed: 4 August 2025
Mittal
IndiaRegarding Booking and Payment At the time of booking, the Booking.com confirms that, no payment is required till the time of checkin, however got the message within 1 hour of booking from Treebo that I need to pay 50% of the amount else there is a possibility of cancellation due to high demand, and the hotel team asked balance 50% at the time of check in itself instead of industry practice of making the entire payment at the time of check out, and this is standard policy of Treebo... Surprisingly as per treebo team this policy is well discussed and published with Booking.com team also... When we checked only 25% of the rooms were occupied, entire property was vacant Regarding Stay Experience At around 11 pm in the night there was a mouse in the room, have called the reception, there was no one as they don't have any staff which stays in the property for helping clients , I have raised the complaint to Treebo as per their support chat bot method, and even uploaded the pics, and got the reply that if they will find the concern is serious enough then they will call me within 30mnts however there is no response.. Regarding Food Half of the items mentioned in the menu, was not available In the breakfast only 2 items were there in the buffet and that too served at room temperature Water bottles were filled with RO water
Stayed in August 2025
Reviewed: 28 July 2025
Sujay
IndiaDint get proper pillow and blanket The door. Was making noise entire night No one was available for pickup and dropping luggage
I was late to checkin they still woke up and made entry
Stayed in July 2025
Reviewed: 18 June 2025
Dipali
IndiaThe wifi speed
Deluxe rooms
Stayed in June 2025
Reviewed: 10 June 2025
Ravi
IndiaFir dinner the cooking lady comes post 8 pm and your order will be taken post that, hard if you have small children with you.
Location was good and view from the gallery is awesome. Breakfast is decent. Rooms are big. Parking is available. Restaurants are nearby.
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content