Reviews of Radisson Hotel Shimla 5 stars
Lower Bharari Road, 171001 Shimla, India
Loading
Guests also reviewed these properties:
Bonito, Brazil
Leukerbad, Switzerland
Plomarion, Greece
Siena, Italy
Hoofdplaat, Netherlands
Whitianga, New Zealand
Budapest, Hungary
São Tomé, São Tomé and Príncipe
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewAbsolutely fabulous staff, fantastic room, great location — overall a truly fantastic place to stay
To be honest, nothing — really enjoyed the stay. It was absolutely fantastic with no complaints at all
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewAll the services were prompt and upto the mark.
Space was little congested in lobbies and restaurant.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewThe Staff were exceptional they made everything possible to make our stay comfortable.
Everything was too good.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewHotel is well located with calm & enjoyable ambience plus it is also maintained & close to Moll road. Staff were very courteous and helpful at the front desk & restaurant. Sudhiksha & Subhashini were helpful & guided us alot
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe reception staff was very welcoming and in particular Mr.Aditya .Overall good property,nice view and great food.
Pool maintenance.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe food was delectable. The location was apt as the hotel is just few mins away from Shimla Mall road. The drop off and pick up facility was provided by the hotel itself.
Some staff member started knocking on our door around 11:15 pm saying housekeeping. He knocked on the door(Room No.2001) multiple times and rang the bell also (although the service was requested in Room No.2002). There was a lot of disturbance outside our room .Finally had to request the staff members in the corridor area around 12:45 am to not disturb us further. Also ,My husband had to wait for 20-25 mins for a cocktail during lunch time. The room service was really slow. Considering 57,000 for two day stay in Shimla, the experience was not at all great. We were here to celebrate our birthday, Nothing was complementary not even a single piece of cake or any flower arrangement. Not even a single staff member wished me Happy Birthday.
Dear Guest, We apologize for the inconvenience caused and have taken the corrective measure to ensure our guest gets the best of experience. We do request you to give us another opportunity to serve you and assure you that this is not our regular operations standards and request you to consider this as anomaly. Best Regards, Radisson Hotel Shimla
Dear Guest, We apologize for the inconvenience caused and have taken the corrective measure to ensure our guest gets the best of experience. We do request you to give us another opportunity to serve you and assure you that this is not our r… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewClean and good property with swimming pool
1. Booking.com of property page says 5 swimming pools. There is 1. Incorrect information. 2. Couldnt use swimming pool because water was vedy cold. 3. Reached very late in evening and asked to extend the stay till 3pm; plainly refused; even though hotel wasnt near full as well. New from 5 star. Generally if its not fully booked; extending stay by couple of hours or so isnt an issue.
Dear Guest, We apologize for the inconvenience caused and have taken the corrective measure to ensure our guest gets the best of experience. We do request you to give us another opportunity to serve you and assure you that this is not our regular operations standards and request you to consider this as anomaly. Best Regards, Radisson Hotel Shimla
Dear Guest, We apologize for the inconvenience caused and have taken the corrective measure to ensure our guest gets the best of experience. We do request you to give us another opportunity to serve you and assure you that this is not our r… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewThe property is amazing, Tamanna was very courteous & tries to accommodate major of our requests. Restaurant has amazing and food was delicious. Every staff member is so courteous & do their best to make you at ease. Aditya also helped accommodate our shuttle requests last minute. Cheers to the amazing property & Kudos to an amazing team!!
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewIt was lovely staying at the Radisson Jass Shimla, and I must say, the property is absolutely stunning! The staff at the hotel were incredibly welcoming and courteous, making the entire experience even more memorable. A special shout-out to Rakesh & Sudiksha who checked us in. He was very professional, friendly, and made sure we felt comfortable right from the start. The restaurant staff was also wonderful and ensured that all our needs were met. Gorgeous property, the excellent staff, or the wonderful food, everything about this place made for an unforgettable experience!
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewMy stay at Radisson Jass Shimla, though just for one night, was an experience I’ll always cherish. From the moment I arrived, I was met with genuine warmth and kindness. The entire staff, especially at the front desk, were extremely courteous and down-to-earth. It was heartening to know that most of them are local Pahadis—people native to Shimla—who bring a special charm and humility to their service. After two sleepless nights traveling from Bangalore, carrying my 8-year-old due to limited connectivity, I was exhausted. Mr. Rakesh at the front desk went out of his way to arrange an early check-in, ensuring my daughter and I could rest. That thoughtful gesture made all the difference and showed true hospitality. The breakfast spread was generous, and the in-room dining service was both fast and delicious. The hotel also provides a free shuttle to nearby attractions, which added great convenience to our short stay. Everything about the experience—from the service to the people—was simply perfect. Radisson Jass Shimla is a shining example of hospitality done right. I truly hope they continue this level of service. People will not only love the hotel but also the warm-hearted Pahadi spirit behind it.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation. The view of shimla.
Not easy to find room sign post are good but hard to follow?
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewGreat location. Bedroom faced the valleys which was amazing to wake up to. Staff very helpful. There’s a free short shuttle bus that takes you to the end of the road where you take the steps up to Mall road. Spa facilities were great also. My only criticism is that the pool needs to be better maintained. The tiles could with a good scrub and clean. The water, needs a regular netting of leaves and bugs. Due to this i didn’t fancy a chill session in the pool.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewGreat view. Fantastic breakfast. Waiters in restaurant Vikrant and Ritisha and Kursh very good. Hotel offered complimentary shuttle to town..
Layout of hotel over many buildings and levels quite confusing.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewIt's a good property, staff is very welcoming and room has a good valley view. Good breakfast and a shuttle facility to go to the mall road. Special mention Aradhana and Rakesh, they were very courteous and helpful.
Food prices are really steep.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewPositive- Few courteous staff members Disappointments - one really needs to know even before booking, in which block you are booking, the bookings in A block which are not suits but rooms, are extremely disappointing for the money you pay, we paid almost 23000 per night, and we had expectations of service to that level. Having experienced the excellence in hospitality of taj from mumbai. Dehli, Udaipur and such for comparable cost, the service received here was clearly gave us a feeling of ‘loss of money’. Particularly those who are elderly, or need ease of movement for one place to another in a hotel, these rooms aren’t meant for them. Plus it’s really not possible to know about these hurdles from online portals, the staff isn’t courteous enough to give all details. The day we reached the complete road to hotel was blocked, we couldn’t go out for any sight seeing, considering only two days we had we lost one half day just being at hotel where there was major restrictions on movement due to various levels and lack of lifts ( my husband needs assistance for climbing up and down) The temperature of the room can be adjusted only till 19 degree, again for someone who is used to 24 degrees and not below, it was not possible to adjust temperature and we were told that either we switch the ac off ( with no ventilation ) and only then they may provide heater ( if we keep ac off) what kind of science and engineering is this ? We don’t mind not having ac if there is a scope for ventilation
Dear Guest, We apologize for the inconvenience caused and have taken the corrective measure to ensure our guest gets the best of experience. We do request you to give us another opportunity to serve you and assure you that this is not our regular operations standards and request you to consider this as anomaly. Best Regards, Radisson Hotel Shimla
Dear Guest, We apologize for the inconvenience caused and have taken the corrective measure to ensure our guest gets the best of experience. We do request you to give us another opportunity to serve you and assure you that this is not our r… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewBeautiful layout and location
Monkeys around
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla.
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us … Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified review