6.5

Reviews of Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station 3 stars

187, School Mohalla Adj, Valley View Road, Dist- Satara, Mahabaleshwar, Maharashtra, 412806 Mahabaleshwar, India

  • Curt

    Reviewed: 2 August 2025 · Stayed in May 2025

    Verified review
  • Ahmed

    Reviewed: 29 June 2025 · Stayed in April 2025

    Verified review
  • Mahesh

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review
  • Sawant

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    Location was good and staff was very polite and friendly

    some renovation of furniture

    Property response:

    Dear Sawant ,Thank you for choosing to stay with us and for taking the time to share your feedback. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    20 June 2025
  • Sachin

    Reviewed: 8 June 2025 · Stayed in May 2025

    Verified review
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  • Sneha

    Reviewed: 4 June 2025 · Stayed in April 2025

    Verified review

    I didn't reach over there and no one called me I got number from internet I was trying to call them no one answered so Location is not reachable and no one is there to help out to reach

  • Anonymous

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review
  • Goni

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review

    It was very good experience to stay in new hill retreat. Thankful to the good service

    Property response:

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, T… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    29 May 2025
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  • 7.0 Good
    Raheja

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    Average

    Property response:

    Dear Raheja, Thank you for choosing to stay with us and for taking the time to share your feedback. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    29 May 2025
  • Arnab

    Reviewed: 25 April 2025 · Stayed in March 2025

    Verified review

    The rooms along with the washroom are very clean and hygienic and the provided breakfast are also of good hygiene. The staffs are very polite and cooperative. The location of the hotel is just nearby the main market which is amazing because the colorful evening of the market is worth visiting with lots of food options. Overall it's a great comfortable staying experience for us and they even arranged the cab for us which we availed for our full day tour. I will definitely recommend this place for future travellers.

    The neighborhood was little noisy at the night time due to people's gathering when I visited but I confirmed later from the staff that those were not usuals but due to the upcoming events people were organizing during the night time.

    Property response:

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have furt… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    29 May 2025
  • Santosh

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    Room was clean and good staff

    Parking was a little messy as the hotel is very much inside and on the road. If there are more vehicles parking near the hotel is difficult

    Property response:

    Dear Santosh, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    Dear Santosh, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have fu… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    29 May 2025
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  • Swapnil

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
  • Shrikant

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    Room was okay. Yusufbhai attended us promptly. Good service was given to us by Yusufbhai

    Room was in 3rd floor with many staircase to climb. This was very disappointing as there is no lift at all. Lift facility should be provided as it will be helpful for senior citizen, handicapped, ladies etc.

    Property response:

    Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to … Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    29 May 2025
  • 7.0 Good
    Patil

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
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  • Nasiruddin

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
  • Mustakim

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review
  • Adil

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The hotel was very clean and the manager Yousuf was very courteous and helpful.

    The location of the hotel was in a very crowded and narrow street making parking of my car difficult but thanks to Yousuf's help I managed it.

    Property response:

    Dear Adil, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hotels

    Dear Adil, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hot… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    14 April 2025
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  • Simon

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review

    Excellent value, in the heart of Mahabaleshwar (although not by the bus station). Everything you need

    Property response:

    Dear Simon, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    Dear Simon, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, T… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    14 April 2025
  • Rahul

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Don't find this hotel value for money. TV was not working. The location is also not decent.

    Property response:

    Dear Rahul, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hotels

    Dear Rahul, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback ab… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    14 April 2025
  • Deepak

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review

    Cleanliness, attendent is very polite

    Surrounding is slum area

    Property response:

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have furt… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    14 April 2025
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  • Sheeba

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    Please place the details of property owners too

    Person staying should be aware of propety owner

    Property response:

    Dear Sheeba, We are disappointed that you did not have a good experience during your stay with us. We would request you to write to us or call us at the contact details given on Treebo's website. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels.

    Dear Sheeba, We are disappointed that you did not have a good experience during your stay with us. We would request you to write to us or call us at the contact details given on Treebo's website. Our team would certainly like to know wh… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    21 March 2025
  • Mandar

    Reviewed: 8 March 2025 · Stayed in February 2025

    Verified review
  • Usha

    Reviewed: 7 March 2025 · Stayed in March 2025

    Verified review

    Comfort stay less noise near to market good ac room

    Small bathroom, no hot water to relax your leg after long tired walk..,

    Property response:

    Dear Usha, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    Dear Usha, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have furth… Show more

    Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus station
    21 March 2025
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  • Zeeshan

    Reviewed: 27 February 2025 · Stayed in December 2024

    Verified review
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