Reviews of Keys Select by Lemon Tree Hotels, Thiruvananthapuram 4 stars
Opposite Fire Brigade, Housing Board Junction, 695001 Trivandrum, India
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Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe staff members were very helpful and positive. The check in procedure was easy. The room was clean. The request for two separate beds was promptly complied with. The breakfast was good and offered variety. The location is also good
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLocation was in the middle of the city and it was easy
Bedsheets could have been cleaner
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our … Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewStayed for only 1 night, overall it was good.
Na
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewVery comfortable stay. Neat n clean room.. Overall, it was an awesome experience. Value for money.
Nothing as such. In this budget, l can not ask for more.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewWe liked the housekeeping service, cleanliness and location
Restaurant
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewExcellent facilities
No
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewSmall cot eize...small and congested bathroom, no tissue papers, no complimentary breakfast...
Dear Arun, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations, particularly regarding the room size and amenities. Your comments about the bathroom and absence of tissue papers will be taken into consideration as we continuously strive to improve our services. We appreciate your insights and hope to have the opportunity to serve you better in the future at Keys Select by Lemon Tree Hotels, Thiruvananthapuram. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Arun, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations, particularly regarding the room size and amenities. Your comments about the bathroom and absence of tissue pa… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewGood food helpful staff
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewVery nice staff- receptionists, room service guys, security.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in November 2024
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewFood quality is good.
Everything is good but room size and bathroom are small .
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We offer rooms of varying sizes, which are priced appropriately. Customers, who prefer bigger rooms with queen/king size beds, can choose an appropriate room while booking. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We offer room… Show more
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewBed was very small, location is not correct.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. Please give u… Show more
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewstaff politeness, ambience and cleanliness
internet kept on disconnecting
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewI hated everything about this property.
They charged me 1500 rs extra so that my wife could get in the room. What the hell is this.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. According to our records, your booking was made for single occupancy. However, upon check-in, two guests arrived, and the Front Office informed you about the additional charges for the second guest. We do hope you see it this ways. We assure you of a better experience on your next visit. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. According to … Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewdidn't like the overall cleanliness of the room. The linen was not really clean. I don't know if there were bed bugs or something else. spent the night scratching. Breakfast was just average. Service is slow. Had to use the phone in the room for calling room service. It wa stinking. The room service also took for ever to come. Have not yet had such a experience anywhere else
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We are sorry you could not sleep well because of some mosquitoes in your room. We routinely carry out fumigation and other pre-defined cleaning procedures to ensure our hotel is insect free. Based on your feedback we have re-briefed our housekeeping team to ensure all standard cleanliness and hygiene procedures are strictly adhered too. We have re-briefed him to follow predefined procedures at all times and ensure speedy and timely service. We assure you of a better experience when you visit us next. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We are sorry y… Show more