7.7

Reviews of Keys Select by Lemon Tree Hotels, Thiruvananthapuram 4 stars

Opposite Fire Brigade, Housing Board Junction, 695001 Trivandrum, India

  • Jayachandran

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    The staff members were very helpful and positive. The check in procedure was easy. The room was clean. The request for two separate beds was promptly complied with. The breakfast was good and offered variety. The location is also good

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    24 July 2025
  • Vaynisha

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    Location was in the middle of the city and it was easy

    Bedsheets could have been cleaner

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our … Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    19 June 2025
  • Khushboo

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    Stayed for only 1 night, overall it was good.

    Na

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    2 June 2025
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  • Leji

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
  • Geetanjali

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    Very comfortable stay. Neat n clean room.. Overall, it was an awesome experience. Value for money.

    Nothing as such. In this budget, l can not ask for more.

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    17 May 2025
  • Sumita

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    We liked the housekeeping service, cleanliness and location

    Restaurant

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    16 May 2025
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  • Rajiv

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Karnan

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Excellent facilities

    No

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    5 May 2025
  • Arun

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Small cot eize...small and congested bathroom, no tissue papers, no complimentary breakfast...

    Property response:

    Dear Arun, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations, particularly regarding the room size and amenities. Your comments about the bathroom and absence of tissue papers will be taken into consideration as we continuously strive to improve our services. We appreciate your insights and hope to have the opportunity to serve you better in the future at Keys Select by Lemon Tree Hotels, Thiruvananthapuram. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Arun, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations, particularly regarding the room size and amenities. Your comments about the bathroom and absence of tissue pa… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    2 May 2025
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  • Santhanam

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Good food helpful staff

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    26 April 2025
  • Mathai

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
  • Anu

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review
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  • Shreya

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review

    Very nice staff- receptionists, room service guys, security.

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    2 March 2025
  • Badhma

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review
  • Anubhav

    Reviewed: 24 February 2025 · Stayed in January 2025

    Verified review
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  • 7.0 Good
    Roshan

    Reviewed: 10 February 2025 · Stayed in November 2024

    Verified review
  • 7.0 Good
    Milankumar

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    Food quality is good.

    Everything is good but room size and bathroom are small .

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We offer rooms of varying sizes, which are priced appropriately. Customers, who prefer bigger rooms with queen/king size beds, can choose an appropriate room while booking. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We offer room… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    22 January 2025
  • Sumanth

    Reviewed: 15 January 2025 · Stayed in January 2025

    Verified review
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  • Divya

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review
  • 3.0 Poor
    Deepak

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    Bed was very small, location is not correct.

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. Please give u… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    3 January 2025
  • Piyush

    Reviewed: 20 December 2024 · Stayed in December 2024

    Verified review

    staff politeness, ambience and cleanliness

    internet kept on disconnecting

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you deci… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    20 December 2024
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  • Santhosh

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review

    I hated everything about this property.

    They charged me 1500 rs extra so that my wife could get in the room. What the hell is this.

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. According to our records, your booking was made for single occupancy. However, upon check-in, two guests arrived, and the Front Office informed you about the additional charges for the second guest. We do hope you see it this ways. We assure you of a better experience on your next visit. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. According to … Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    4 December 2024
  • Arun

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review
  • Geeta

    Reviewed: 21 October 2024 · Stayed in October 2024

    Verified review

    didn't like the overall cleanliness of the room. The linen was not really clean. I don't know if there were bed bugs or something else. spent the night scratching. Breakfast was just average. Service is slow. Had to use the phone in the room for calling room service. It wa stinking. The room service also took for ever to come. Have not yet had such a experience anywhere else

    Property response:

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We are sorry you could not sleep well because of some mosquitoes in your room. We routinely carry out fumigation and other pre-defined cleaning procedures to ensure our hotel is insect free. Based on your feedback we have re-briefed our housekeeping team to ensure all standard cleanliness and hygiene procedures are strictly adhered too. We have re-briefed him to follow predefined procedures at all times and ensure speedy and timely service. We assure you of a better experience when you visit us next. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Thiruvananthapuram Lemon Tree Hotels 10,000+ rooms. 110+ hotels

    Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We are sorry y… Show more

    Keys Select by Lemon Tree Hotels, Thiruvananthapuram
    24 October 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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