Excellent location and lovely staff who take care of your every need including your pet.

Stayed in August 2025

Nothing!

Everything was nice

Stayed in July 2025

Room didn't have a nice view (even garden view could be nicer.) Lawn was swamped during the rain. Pets are 3k per pet per night so a bit steep. No covered seating area for Pets so in rains (which was all the time) they had to be left behind or someone in the family left out for meals. Not the Hotel's fault, but local toll collection caused a 40min traffic jam into Mahabaleshwar. Pls can hotels get together to stop this, eg charge the amount as part of the bill send receipts, but not let locals hold up all the traffic for so long.

Great staff, really pet friendly. Doggie beds & toiletries. Rooms were lovely and comfortable. Food was decent and high tea was nice. Got a good recommendation for a trek from the hotel.

Stayed in August 2025

None

Loved the food and the suite room.

Stayed in July 2025

Amazing staff i had travelled with my son, i called middle of the night for medical emergency n they helped me a lot very helpful staff i must say i m so thankful and grtful for you guyz had a amazing experience.

Stayed in July 2025

Liked everything

Location

Stayed in June 2025

The location was awesome. We were in the clouds most of the time. weather was beautiful. Property was really good, with all the amenities functional and new. Staff was super helpful, polite and prompt.

Stayed in June 2025

Not thought of

Breakfast and helpful staff

Stayed in May 2025

Nothing to dislike as such

Cleanness ambiance and staff behaviour specially Ms Manisha and Ms Tanulima

Stayed in May 2025

Need rest room for drivers

Nice property and good location

Stayed in May 2025

More kids activities shall be included …

Wonderful property with excellent food and staff .

Stayed in March 2025

Nothing

Lovely place

Stayed in January 2025

dinner was below average , specially for TAJ . the quality was poor and the taste . one more thing: we got the room at 2.45 pm and we did not complain. but for check out time I was called twice within 30 min to collect the luggage. also they have a conference and wedding coming up which means lot of workers and movement of vehicle and people disrupting the peace. so do not go when they have weddings and conferences. also at the price the value for money is lower

BREAKFAST was good !!

Stayed in January 2025

this is not a complaint, but it would be nice to have a hotel car to move around in the vicinity.

Pleasantly surprised with the property. It has been modernized in a very professional manner. all facilities, rooms, food service, room service, concierge, front desk are very well trained. spa services also also top rung, if not the best in comparison with other 5 star spa brands. no complaints at all in any aspect of the hotel.

Stayed in December 2024

as we had a pet we were told to sit outside Alfressco , this was good , but service outside is poor . delayed service , no cutlry , no water on time , afterdinner i requested hot water for drinking they couldnt arrange .

break fast was very good

Stayed in December 2024

The staff handling of customer pressure … while serving live kitchen preparations

Good breakfast but needs to be more agile while serving live items . They shall not succumb to Guest Presence .

Stayed in December 2024

Having to leave... wish we had stayed longer!

The resort was fantastic, very peaceful, and relaxing. Watching the sunset was wonderful. It was looking lovely and festive with the Christmas decorations 😍 It was very dog friendly and so very comfortable for us and our dog. The staff were all wonderful, very friendly and attentive. The restaurant and the food were very good, we especially enjoyed the yummy breakfast.

Stayed in December 2024

A free ferry to and from the market area

Beautiful location. Sun set watching was great. Breakfast was sumptuous

Stayed in December 2024

The buzzing sound of the lobby light disturbed me during my sleep.

The staff members are nice. The property is prime, and the backyard has a beautiful landscape. The food is good.

Stayed in December 2024

There was a big group that was extremely noisy and spoilt the decorum of the place.

Breakfast spread was good but the dining Area is too small and gets very crowded.

Stayed in July 2025

No amenities provided to physically challenged 75 year old despite written confirmation. The property is not equipped with these basic amenities. Poor service standards !!

Property is Good with Awful Service levels !!

Stayed in December 2024

The place offers a wide spread of breakfast, very fresh and delicious , the chef shasank took a personal interest in each and every client to make sure they were attended and served. The staff took care of all the demands from all the guests . We enjoyed every single day with such an amazing hospitality. I would like to give shoutout to Dinish, Tamulima,phiyama,aniket,sneha,Brian,Anrut and vaishnavi for their exceptional service and hospitality.

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025