Reviews of Hotel Crescent Crest Sriperumbudur 2 stars
#10, Deepak Towers, NH 4, Chennai Bangalore Bypass Road, Sriperumbudur, 602105 Sriperumbudur, India
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Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewSuspecting hidden camera
Dear Guest, Thank you for sharing your feedback. We're very sorry to hear that your recent stay did not meet your expectations, and we take your comments seriously, especially regarding privacy concerns. Please be assured that we uphold strict standards to ensure the safety and comfort of all guests, and we dont indulge on all these activities. Our group is 25 years old and we have 9 properties across Chennai city. In response to your feedback about cleanliness, staff, and facilities, we are taking proactive steps to review our service standards to ensure an improved experience for future guests. Your feedback will help us identify areas for improvement and reinforce our commitment to providing a comfortable, enjoyable stay. If you would like to discuss your concerns in more detail, please feel free to reach out directly at crest@crescenthospitality.in Thank you for giving us the opportunity to address these issues. Warm regards D. Balasubramanian Corporate Sales Manager
Dear Guest, Thank you for sharing your feedback. We're very sorry to hear that your recent stay did not meet your expectations, and we take your comments seriously, especially regarding privacy concerns. Please be assured that we uphol… Show more
Reviewed: 14 May 2024 · Stayed in April 2024
Verified reviewNo hot water when required
Dear Guest, your feedback has been noted. But hot and cold water available 24@7, don't know how come it missed your room. Sorry for the inconveniences. Apart from this hope you had a good stay with us. Looking forward to welcoming you again!!
Dear Guest, your feedback has been noted. But hot and cold water available 24@7, don't know how come it missed your room. Sorry for the inconveniences. Apart from this hope you had a good stay with us. Looking forward to welcoming you… Show more
Reviewed: 25 April 2024 · Stayed in April 2024
Verified reviewstaff were rude
beds were not comfortable
Dear Guest, thanks so much for taking your time to review on us. Your feedback has been noted. Let me assure you that we have taken up the staff list who were working on that day and investigation has already started. Beds we are looking into that. Sorry for the inconveniences. Kindly give us another chance to serve you better.
Dear Guest, thanks so much for taking your time to review on us. Your feedback has been noted. Let me assure you that we have taken up the staff list who were working on that day and investigation has already started. Beds we are looking i… Show more
Reviewed: 21 April 2024 · Stayed in April 2024
Verified reviewReviewed: 29 March 2024 · Stayed in January 2024
Verified reviewShower with hot water
I ask for one large bed , they give two single beds and merge it 🫠
Dear Guest, your feedback has been noted. Sorry for the inconveniences. We were running full at that time , so forced to merge two single beds. My heartfelt apology for the same. Kindly give us another chance to serve you better.
Reviewed: 4 March 2024 · Stayed in March 2024
Verified reviewReviewed: 16 September 2023 · Stayed in August 2023
Verified reviewRoom space
Nothing
Dear Guest, thanks for your valuable rating and comments. It brings us joy to hear that our hospitality has been greatly impressed by you. Hope you had a great stay with us. Looking forward to welcoming you again!!
Reviewed: 11 September 2023 · Stayed in September 2023
Verified reviewReviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 23 July 2023 · Stayed in July 2023
Verified reviewIsolated place no nearby restaurants to have good dinner
Staff approach during breakfast, no fridge provision, lighting in room is very low
Dear Guest, regret your experience of staying with us. Behind the hotel you have restaurants. Your feedback has been noted. Sorry for the inconveniences. We value our guests feedback and will use your comments constructively to improve our services and hospitality. Kindly give us another chance to serve you better.
Dear Guest, regret your experience of staying with us. Behind the hotel you have restaurants. Your feedback has been noted. Sorry for the inconveniences. We value our guests feedback and will use your comments constructively to improve our… Show more
Reviewed: 22 July 2023 · Stayed in June 2023
Verified reviewReviewed: 25 April 2023 · Stayed in April 2023
Verified reviewReviewed: 19 April 2023 · Stayed in April 2023
Verified reviewReviewed: 13 April 2023 · Stayed in April 2023
Verified reviewStaff behaviour is good. But they are not providing any additional facilities such as shaving razor,.
Bathroom facilities are leaking.
Dear Guest all your feedback has been noted and have taken up with relevant teams for immediate and corrective action. Thanks you for taking your time to give us your valuable feedback. We will certainly work on mentioned areas. Kindly give us another chance to serve you better.
Dear Guest all your feedback has been noted and have taken up with relevant teams for immediate and corrective action. Thanks you for taking your time to give us your valuable feedback. We will certainly work on mentioned areas. Kindly giv… Show more
Reviewed: 10 April 2023 · Stayed in April 2023
Verified reviewReviewed: 21 March 2023 · Stayed in March 2023
Verified reviewReception Staff Not Support. Not good Communication. I am Not Happy. May Money Not Refund And Not Support.
Dear Guest , sorry for the inconveniences. Your feedback has been noted. Please be assured that Front Office guy will undergo a 15 days (second time) training session. Kindly give us another chance to serve you better.
Reviewed: 20 March 2023 · Stayed in March 2023
Verified reviewReviewed: 19 January 2023 · Stayed in December 2022
Verified reviewGood service
Dear Guest thanks for your valuable comments and rating. It brings us joy to hear that our hospitality has been greatly impressed by you. Hope you had a great stay with us. Looking forward to welcoming you again!!
Reviewed: 7 December 2022 · Stayed in November 2022
Verified reviewReviewed: 27 September 2022 · Stayed in August 2022
Verified reviewReviewed: 23 September 2022 · Stayed in September 2022
Verified reviewBreakfast was good.
Dear Guest thanks for your valuable rating and comments. It brings us joy to hear that our hospitality has been greatly impressed by you. Hope you had a great stay with us. Looking forward to welcoming you again!!
Reviewed: 12 September 2022 · Stayed in September 2022
Verified reviewLocation
Bathroom n bed
Dear Guest thanks so much for taking your time to review on us. Your feedback has been noted, We value our guests feedback and will use your comments constructively to improve our services and hospitality. Any inconvenience during your stay with us is highly regretted. Kindly give us another chance to serve you better.
Dear Guest thanks so much for taking your time to review on us. Your feedback has been noted, We value our guests feedback and will use your comments constructively to improve our services and hospitality. Any inconvenience during your stay… Show more