Room lacked basic amenities like a study chair to work. The furniture looked worn out however room was clean! The room I stayed in the new block lacked charm. Overall a good place if your a first timer to Mahableshwar and won’t spend much time in the room.

Well located close to the market on one side a beautiful walk on satara road on other side. Ala carte Food was good. Staff were friendly. Property was clean. Ample parking.

Stayed in August 2025

The quality of food overall could have been better

The location is ideally located and the staff is very courteous

Stayed in June 2025

Pick a good spot to park as the parking while ample is open and heavy foliage drops on the cars in the rains. Remember though that Tuesdays is is wonderful village market day and if you are checking in or out on a Tuesday you will have to park elsewhere and walk up to the hotel. Fresh vegetables to all sorts of condiments and wares are sold on the road that day.

They property which is an extended bungalow has a wonderful old world charm to it, old wooden furniture all solidly constructed takes you back in time. The staff, right from the front desk to housekeeping and room service were always polite, accommodating and prompt. The food too out of the kitchen, though simple, was always delivered promptly, hot and tasty. The surroundings though heavily wooded were kept exceptionally clean..Mahabaleshwar in the monsoons with the mist and light showers is a truly heavenly place for a quick getaway from city life. I would certainly put Citrus Chambers up there with the best retreats in the Hills.

Stayed in June 2025

I stay only 4 pm to 11 am

Good and full of greenery

Stayed in June 2025

The room was not fresh

Property location

Stayed in April 2025

Warning boards should be put up near windows and balconies to keep them shut if not in use as lot of monkeys were seen roaming outside our balcony during our stay.

Very well maintained, neat n clean . Service is prompt and on time.

Stayed in May 2025

Food was not great

Amenities Staff behaviour

Stayed in February 2025

The location was good. The room we booked was nice and big. The restaurant staff are amazing. Very friendly atmosphere and service was excellent.

Stayed in February 2025

Property is located right in the center of market but still it’s very quiet once inside and is surrounded by trees.

Stayed in January 2025

Check out time and procedure

Location and property

Stayed in January 2025

Nothing very specific.

Very much in the core area of Mahabaleshwar and yet away from the hustle bustle of the market place. Very comfortable place to stay. Only don't check in on Tuesday as there is a local mkt held on the way to the entrance of the hotel and you have to park your car in the police ground, which is 5 min walk from the hotel, and call the staff to carry your luggage. Rest all is perfect.

Stayed in December 2024

Network issue though WiFi is free and good.

Property itself , very well maintained, old looks are nostalgic , elegant Malcom 1828 bar and ever smiling staff - Jyoti, Gayatri .Roshan and others

Stayed in December 2024

Entrance road need to be repaired

Location, heritage, maintenance, great food and best staff

Stayed in September 2024

Lacking maintenance of furniture.

Overall Food is good, Staff is really excellent. Cleanliness is good. Peaceful stay. Property is also good, only would be good if little maintenance of furniture is done. Also some parts of window are rusted.

Stayed in September 2024

Could be a little more cleaner

Excellent ambience

Stayed in July 2024

The breakfast area is too small and cramped for room. It is not adequate for the number of guests that they have. Avoid coming here on Tuesdays. They have the weekly market on the approach road. They park all vehicles far from the property and if you are checking in or checking out you have to walk up or down the hill respectively with your luggage through the market. I wouldn’t blame the hotel for this. But it is inconvenient.

The location is excellent. The rooms are huge, comfortable and well maintained. The property is neat and clean. Staff are also helpful and courteous.

Stayed in May 2024

the staff wasnt attentive.

food and ambience is good

Stayed in May 2024

The staff is very courteous and always happy to serve

Stayed in April 2024

Cleanliness could be better.

Good location, good manager and facilities.

Stayed in January 2024

Lack of cleanliness and the preparation of food took too long. The budget went a bit overboard .The products in the washroom were used and the bedsheets were not fresh too.

The environment was very pleasant and the staff was very friendly.The breakfast was also very nice.The playarea also very nice.

Stayed in December 2023

The in-room food service was too slow. We had to call twice just to remind them about our lunch order. Also, the wifi network was pathetic, super irritating.

The breakfast was amazing. The kids' play area is also an attractive part of the property.

Stayed in November 2023

The room sizes are too small

The food was lovely & chefs were very helpfull.

Stayed in December 2023

Beds and service

Colonial look

Stayed in November 2023

Good service. Tasty breakfast. We enjoyed our stay.

Stayed in September 2023