Our room was not ready when we arrived (15:15 on Friday). The air conditioning in the lobby struggled in the extreme heat, and our first room felt smaller than expected for this hotel category. The swimming pool is also very limited in size, more suitable for cooling off than for actual swimming.

The location is excellent, close to the beach, and the restaurant was very good. The highlight of our stay was the personal attention from the manager (Fadi) who went out of his way to make us feel welcome. We enjoyed a complimentary dinner and were upgraded to a room with a beautiful beach-view balcony, which made a big difference to our experience.

Stayed in August 2025

Such friendly staff. Location amazing

Stayed in August 2025

The pool area is a good size, but the pool itself is small didn’t matter to me too much but appreciated that the pool had ice machine and lots of towels to use so it made the whole stay very comfortable

The property location was great, staff nice , no issues everything worked well, I felt like the hotel was well run, and value for the money was excellent. I really appreciated the comfortable pillows and the cotton bed sheets.

Stayed in August 2025

2 main issues: 1) major problem!! - guests are smoking in the pool area. Many of them. Include the stuff!! They also play their own music loudly in the pool area. I’ve asked the stuff to take care, and they tried - but it seems they didn’t really wanted to be in conflict with smokers (include the stuff smoker). 2) although the rooms are very nice, there where many issues - safe lock not working for example. And wick flow of water in the bath. The stuff fixed all the needed immediately, but I prefer to check into a room with no bugs and to not need to call the reception several times.

Great location. Stuff is very kind. The view from the room was great. Good breakfast. The family suit is a great fit for parents and 2 children. I got 3 hours late checkout for free - that was very nice extra. Bottom line - I will come back I believe (maybe not during weekends where many people are smoking in the pool area while the stuff don’t have a clue how to deal with that)

Stayed in August 2025

Bathroom towels thin but value for what you getting makes it ok … pool itself small and busy but the sea is across the road so no issue there !

The property is in perfect location , on the beach , breakfast was fine but everyday too much ! Beds comfy sheets good , rooms nice decoration simple but still feels like upscale hotel…

Stayed in July 2025

The location is very good. Breakfast is excellent. The staff are very kind. Nice to have pool with towels. Everything was comfortable just a little overcrowded. It was a holiday weekend.

Stayed in June 2025

we had to come down 4 times to reception because the room card kept locking us out and they couldn't fix it. Bed was not comfortable as it seems worn out on the sides, and you can feel the bed springs.

Great location, awesome views.

Stayed in May 2025

The ac was not working properly and the stuff couldn’t make it work. The refrigerator in the room is just keeping temperature but not actually cooling

Great location Room was big and clean Location is great

Stayed in May 2025

Location

Stayed in May 2025

I make a point of treating people with utmost respect no matter who they are and what they do for a living. Unfortunately the afternoon receptionist on May 18th was rude and dismissive, not even eye contact, when I politely asked him to assist with our GETT app.

We were pleased with everything the hotel had to offer. Also loved the location. Our room had a spectacular view of the beach.

Stayed in May 2025

Could be cleaner and pillows can be better

Good place in first line Very Friendly staff

Stayed in May 2025

The hotel was a bit dirty, with cockroaches in the 11th floor. There was a lot of dust in the room. Even if you asked them to clean you room, dust was everywhere. It is important to vacuum. It was very noisy. The window of the room did not close so you could hear everything.

Location and breakfast. They upgraded my room for free and the staff was very polite and nice.

Stayed in May 2025

No concierge to help with baggage. Slightly outdated rooms, albeit very comfortable.

Beautiful common parts, stylishly decorated and maintained. Rooms are slightly dated but very comfortable and clean. Great location. Helpful staff.

Stayed in May 2025

The location bring across the road from the beach, the service and the food

Stayed in April 2025

They take extra money and they hold it for I don’t know how long, I have not got the money back yet and it’s a week since there. That’s not ok

The place was great for any activity that you desire, it’s a big place , the food was more than enough for the morning.

Stayed in April 2025

Water pressure and temperature

Breakfast was excellent

Stayed in February 2025

Overall, the hotel needs better maintenance and 'refreshment'; it feels like it is past its best days. It is felt in the public areas as well in the room.

The room was clean and comfort with all the needed facilities.

Stayed in November 2024

Very comfortable room, hotel in a great location, nice outside terrace looking out of the sea ... and, best of all, EXCELLENT customer service from the front desk. Olga was a superstar ... and Gracy was super helpful as well

Stayed in November 2024

Maintenance is not at its best

The staff was amazing, welcoming, helpful

Stayed in October 2024

A bit tired and needs some modernising

Room was good size and bed was comfortable. Pool was nice too.

Stayed in September 2024

Great view, the room is very comfortable and clean

Stayed in August 2024

Great hotel, very close to the sea, excellent service

Stayed in August 2024

The hotel in general need a bit of renovations and modernization.

The location is great , we had the luxe room with balcony and panoramic view , the service was excellent , very helpful and generous stuff . We were welcomed with nice refreshments in the room : soft drinks, wine . Coffee machine and tasty coffee . Small but cozy outdoor swimming pool , the elevators were always fast to arrive

Stayed in August 2024

The security didn’t remember me and kept asking me if I was staying there. Also my key kept disconnecting and I couldn’t get into my room three times.

I liked the breakfast and the pool deck.

Stayed in July 2024