Check-in time was supposed to be at 3-00 pm Only was able to checkin at 5:00 pm Total chaos. Line up for getting into breakfast way too long. Waiting for elevators sometimes 10 mins way too long.

Room, breakfast etc very good.

Stayed in August 2025

Everything was perfect Except that we didn’t stay there for longer

First of all the service and the staff and especially VERED she was outstanding

Stayed in August 2025

it was pretty crowded unfortunately, and the Turkish and regular saunas were under constraction so I wished I knew about it sooner another thing I had trouble with is booking the spa- they are not very responsive on the phone, so I would recommend calling the front desk.

very clean and elegant, the spa is phenomenal and extremely professional, rooms are beautiful and comfy. the breakfast was great with a lot of options. this is my second time there and I enjoyed a lot

Stayed in June 2025

Great location in Netanya overlooking the ocean, lovely relaxing holiday atmosphere throughout the hotel. The rooms are overlooking the ocean, very clean and maintained well. The selection of gourmet style foods and variety of salads, fish and meats are of a very high standard. The kitchen staff are attentive and efficient. The hotel is an absolute pleasure to stay, maintaining a high standard at all times. It was especially nice to be greeted by the Customer Service representative of Vert Lagoon Netanya, Vered Elbar, prior to my arrival and during my stay. Her sincere care and concern for the hotel guests is an excellent standard. Vered made sure that all my personal requests were quickly actioned, she contacted room service or the relevant people in the hotel for any request or concerns about the room and followed up to ensure everything was satisfactory. I would be delighted to stay another time at this delightful hotel haven in Netanya! B’sorot Tovot.

Stayed in August 2025

Amazing view, the staff were amazing. Vered Elbar from guest relations made sure to check on us and make sure everything is good. We were celebrating our newly wed status and go a room upgrade :) The hotel really is great. The breakfast was good.

Stayed in August 2025

We had Friday night dinner in the dining room and while it was so plentiful and varied it was expensive. The cleaning staff was very pleasant but if I didn't ask for something, I didn't get it (fresh towels/floor mat). Parking near the hotel was sparse so we parked in the hotel lot. They discount 50% but for the price we paid per night, free parking would have been nice.

We had a corner room on the 8th floor and had a beautiful unobstructed view of the sea in two directions. Perfect. A/C was great. Plenty of closet/drawer space. Good lighting. Breakfast was complete! Good location (beach/restaurants/synagogue)

Stayed in July 2025

There was a bit of a wait when checking in

Was clean and up to date. Beautiful view. Location was great. Food was good

Stayed in July 2025

The hotel is clean and bright. Vered is exceptional and goes over and beyond. Breakfast and dinner were delicious with abundant options. The hotel is well kept. The pool area is immaculate and a hop away from the beach. What a view.

Stayed in July 2025

Stayed with the family, great location, service and breakfast. Highly recommended!

Stayed in June 2025

The Lobby floor was being refurbished. This took away from the otherwise lovely aesthetic .

Hotel is beautiful. View from our room was amazing. We really enjoyed the pool as well.

Stayed in May 2025

N/A

GREAT HOTEL, GREAT LOCATION,GREAT BREAKFAST.

Stayed in June 2025

Loved it all!

It was clean, beautiful, So comfortable, lots of areas to sit and lounge. Gorgeous pool area and view of the sea.

Stayed in May 2025

Nice people- great location- nice rooms

Stayed in May 2025

Quality, pool ,break fast ,atmosphere ,very good level

Stayed in May 2025

Nothing, everything was great

We love it great location next to the beach. The hotel is very clean and super quiet with a great heated pool. I have a fear of elevators, but there’s are so quick that I’m able to take them. Vered is the customer service manager and she’s always available to help us with every need. We frequently visit the hotel. and Vered always gives me a warm welcome . She truly cares about her guests having a great stay.

Stayed in May 2025

There is nothing that we didn’t like.

We love that it is close to the beach, super clean and quiet. Vered the customer service manager helps us with everything that we need. She is extremely friendly and always there to help us. We are so pleased with the hotel that we come on average twice a month.

Stayed in April 2025

Breakfast buffet was abundant with options for everyone’s tastes. The location of the hotel was perfect too. Beautiful views over the ocean and a great sunset

Stayed in May 2025

I didn't really have any gripes. I think it's a great hotel in an excellent location.

Our room had an amazing view of both water and city. The pool was wonderful. The hotel breakfast was delicious and one of the largest and freshest I've ever had. The hotel restaurants were also fantastic. Great hotel.

Stayed in May 2025

A service of kitchen at swimming pool was terrible. Both the barmen and food quality

It was great to get call from staff member Vered before our coming, who was very kind and has upgrated a room for us! She also supported us during a staying.

Stayed in May 2025

Rating: 10/10 Everything was absolutely perfect! The room was spotless, the location ideal, and the atmosphere very welcoming. I especially want to thank Vered, the manager, for her kindness and remarkable work—she truly made our stay unforgettable. Thank you again for everything!

Stayed in April 2025

We had a truly wonderful stay at the West Lagoon Resort in Netanya. The service was excellent—courteous, attentive, and always available. The food was fresh, varied, and delicious, which is especially impressive given the challenges of maintaining high standards of kosher cuisine during Passover. A special thanks to Vered Alber, who went above and beyond throughout our stay to ensure that everything was to our satisfaction. Her dedication and professionalism made our experience even more enjoyable and elevated our stay to the highest standards. Highly recommended!

Stayed in April 2025

Every thing is amazing, but the pool only 95cm 🙂 I didn’t expect that kinda suits only kids

Stayed in April 2025

No towels one day. They took the dirty towels but no clean ones

Everything

Stayed in April 2025

This is our second stay within a couple weeks because we enjoyed our last stay so much. Vered Elbar is the customer relations manager, and she was super helpful. When I sent a message, I made a mistake about which room and she sorted it out for us immediately and was helpful with other things as well.

Stayed in March 2025