Reviews of The David Citadel Jerusalem 5 stars
7 King David Street, Jerusalem, 94101, Israel
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Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewWon’t stay again. Not value for money at all.
Not value for money. Too expensive , rooms old and tired , service below par and pathetic and reception check in was terrible.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewBeautiful hotel with great location. Amazing breakfast. Great pool area. With plenty of sun beds.
It’s busy. Non old city view is overlooking main road. It’s worth spending more and get old city view
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in March 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewPosition was excellent .
The rooms are tiered. Ridiculous that to bring a guest to the pool area you need to pay 500shekels . For the price you paid for a room this should be acceptable. I think the hotel is totally over priced for a so called 5 star hotel The furnitures is the same old fashioned furniture that's been their for many years
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewBreakfast buffet was great Cannot beat the view of the old city from the terrace where breakfast and dinner served
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewOverall facilities Breakfast area with good view of Old City
None specific
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewI was abused by Dan Panorama hotel staff before moving to David Citadel. David Citadel staff were friendly and professionals.
Multiple problems in the room. Sink wasn't draining, light bulb went out although they fixed it quickly. Sink made noise all throughout the night disturbing our rest. For the price I expected better.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewOverall a good experience, the staff were very polite and respectful. My request for separate beds was actually not approved, even though I got the message it was. There was no toilet paper on the last day, which is very strange for a hotel of that range. The location is great, meals were excellent. But I think there are better options for the money.
Dear Davor, Thank you for sharing your comments following your recent stay at the David Citadel Hotel. We are so happy you enjoyed the hotel staff service and advantageous location in the Jerusalem City Center. Your feedback regarding the room and amenities will be forwarded to the relevant hotel managers. We strive to provide the highest standards of service and attention to detail at all times. We regret to hear when a guest feels we have fallen short in any way. Hope to see you back again soon. Kind regards, Sasha Guest Relations David Citadel Hotel
Dear Davor, Thank you for sharing your comments following your recent stay at the David Citadel Hotel. We are so happy you enjoyed the hotel staff service and advantageous location in the Jerusalem City Center. Your feedback regarding the r… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewL’écoute
Dear Julien, I am delighted to read that you thoroughly enjoyed your experience at the David Citadel Hotel. Thank you for taking the time to share the details of your visit as well as your kind acknowledgement of our team and their efforts to make sure you felt welcome and relaxed. I look forward to welcoming you back very soon. Kind regards, Sasha Guest Relations David Citadel Hotel
Dear Julien, I am delighted to read that you thoroughly enjoyed your experience at the David Citadel Hotel. Thank you for taking the time to share the details of your visit as well as your kind acknowledgement of our team and their efforts … Show more
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewLocacation excellent.
Na.
Dear Henry, Thank you for posting such kind remarks about your recent stay at the David Citadel Hotel. We are pleased to hear your needs were met by our staff, and you were able to make the most of our advantageous location in the Jerusalem City Center. We look forward to welcoming you back soon. Kind regards, Sasha Guest Relations David Citadel Hotel
Dear Henry, Thank you for posting such kind remarks about your recent stay at the David Citadel Hotel. We are pleased to hear your needs were met by our staff, and you were able to make the most of our advantageous location in the Jerusalem… Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewLocation is great.
Na
Dear Henry, Thank you for taking the time to provide us with personal feedback following your stay. It is through comments such as yours that we are able to monitor and improve further. We're so happy that you enjoyed the hotel facilities, and you were able to make the most of our advantageous location in the Jerusalem City Center. Hope to welcome you back again soon. Kind regards, Sasha Guest Relations David Citadel Hotel
Dear Henry, Thank you for taking the time to provide us with personal feedback following your stay. It is through comments such as yours that we are able to monitor and improve further. We're so happy that you enjoyed the hotel faciliti… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewStaff was very nice.
The rooms were very dusty under the beds, around the bedside tables, and around the windows.
Dear Netta, Thank you for sharing your comments following your recent stay at the David Citadel Hotel. We are so happy you enjoyed the hotel staff service. Your feedback regarding the room cleanliness will be forwarded to the relevant hotel managers. We strive to provide the highest standards of service and attention to detail at all times. We regret to hear when a guest feels we have fallen short in any way. Hope to see you back again soon. Kind regards, Sasha Guest Relations David Citadel Hotel
Dear Netta, Thank you for sharing your comments following your recent stay at the David Citadel Hotel. We are so happy you enjoyed the hotel staff service. Your feedback regarding the room cleanliness will be forwarded to the relevant hotel… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewLocation, and if had a big bath
Expensive
Dear Jared, Thank you for sharing your recent experience with us. We truly appreciate your feedback as we are always looking for ways to exceed expectations. We are glad to hear you enjoyed advantageous location in the Jerusalem City Center as well as our hotel. Please note that we are sharing your feedback with the above departments and look forward to welcoming you back in the future for a magnificent stay. Kind regards, Sasha Guest Relations David Citadel Hotel
Dear Jared, Thank you for sharing your recent experience with us. We truly appreciate your feedback as we are always looking for ways to exceed expectations. We are glad to hear you enjoyed advantageous location in the Jerusalem City Center… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewWe received the room after an hour of queuing, in a catastrophic state, the toilets dirty, the room full of dust. apart from that, it is freezing in the whole hotel we had to stay locked in the rooms. they do not put the heating. very bad experience for a huge price.
Dear Avi, On behalf of the David Citadel Hotel, I would like to extend my deepest apologies for the discomfort you experienced during your recent stay with us. We pride ourselves on delivering unparalleled customer service and regret to hear that on this occasion, we were unable to exceed expectations. Please be rest assured that we are working to resolve the issues in order to ensure the highest level of comfort for our guests moving forward. Thank you again for choosing the David Citadel Hotel and for sharing your feedback with us. Sincerely, Sasha Guest Relations David Citadel Hotel
Dear Avi, On behalf of the David Citadel Hotel, I would like to extend my deepest apologies for the discomfort you experienced during your recent stay with us. We pride ourselves on delivering unparalleled customer service and regret to he… Show more