Bar resturant. We had a dinner in the bar instead of main resturant , it was closed at night. The dinner was bad, the meal were cold and poor apitizers . The service was more bad, the resturant staff were very bad, they even didnt take care of us, the service in general was very slow. There was a wedding party, and the noise was loud and very disturbing.

The pool and breakfast was very good. The staff was good specially Mr. Moayad he took care for us very well.

Stayed in August 2025

The staff was attentive and the lunch was lovely.

Stayed in August 2025

lunch and dinner could be improved.

breakfast was excellent, swimming pool was excellent, free parking was convenient.

Stayed in July 2025

A great place to unwind and to explore Jerusalem. Exceptionally friendly and helpful staff. Breakfast in the courtyard, with a small pond and fountain in the middle, was a great way to start the day. The small bookshop attached to the hotel is outstanding.

Stayed in August 2025

did not like the stairs in room # 1

breakfast was very nice when you sit outside

Stayed in July 2025

Best hotel in Israel. Visiting for the 2nd time. Already looking forward for the next time!

Stayed in July 2025

The food could be better

Loved everything

Stayed in July 2025

Nothing

This is a unique boutique hotel that is classy and feels like a peaceful oasis in the hectic city . Alex the general manager personally helped us leave the country by land once the war started . We will always be grateful for his kind assistance . With his help , we managed to cross into Jordan and find flights back to London via Istanbul .

Stayed in June 2025

An absolutely lovely ambience, architecture, and decoration. Staff is so kind and welcoming, and all together it truly felt like a restful place where you could just unwind and relax

Stayed in June 2025

The service at the pool, was really problematic !!! you had to scan the menu and also order online, additionally you had to give info like your name your phone number& I don’t know what else! I didn’t had the time or patience to do all this ! I just wanted to have a drink by the pool while I was sunbathing! So I had to start complaining to the poor waiter Except that everything else was super !!!

Amazing stylish !!! Old school staff !

Stayed in May 2025

Welcoming caring staff. The building has such history and character with the stone architecture and polished stone walkways .

Stayed in April 2025

Everything was great

Exceptional service, and absolutely wonderful location - secluded and away from the crowds. Perfect stay

Stayed in April 2025

the price, though the hotelis indeed unique and special, it is too costly

Great hotel, wonderful locationd and facilities. very rich breakfast. free parking. quite costly though

Stayed in April 2025

Since it was winter, the patio and pool were closed. There was not much to do in the hotel. The room itself was pretty basic.

Beautiful architecture, serene patio, cordial staff

Stayed in December 2024

For Friday dinner, we used the buffet service, but later we saw that the charge for the meal was very high, far beyond what was expected.

The place, the service, the rooms

Stayed in February 2025

The atmosphere and unique history of the building- a place of exceptional beauty and flair

Stayed in December 2024

Nothing

Everything

Stayed in September 2024

Nothing, really. Our stay was perfect

The hotel grounds are beautiful, with a lovely, lush garden in between the stone buildings of the estate. Ample free parking was available on site. The service was superb, all staff were helpful and very friendly. Breakfast was rich and tasty, and there was a selection of vegan items available upon request. Complimentary beverages and water bottles were stocked daily in the room, and having a Nespresso coffee machine complete with capsules in the room was lovely. The hotel was beautifully decorated for the approaching Christmas holiday and the festive atmosphere was warm and welcoming. We enjoyed drinks at the bar, which is comfortable and cozy, lovely for relaxing after a day of exploring the city.

Stayed in December 2024

The hotel was beautifully decorated for Christmas. The staff were incredibly friendly and helpful. The room and balcony was spacious and cozy. And last but not least, the heated floors in the bathroom were an unexpected delight!

Stayed in November 2024

Breads at breakfast were stale. Price was too expensive. Bed wasn’t very comfortable- 2 separate single blankets, 2 single beds combined with uncomfortable gap in the middle.

Beautiful building. Professional and very pleasant staff. Great shower experience.

Stayed in November 2024

Nothing. It was a perfect experience. Be aware that a Muezzin call might wake you up in the morning - this is part of the experience :)

EXCEPTIONAL service, exceeding most luxury hotel services in Israel.

Stayed in October 2024

Excellent staff , good food , excellent view Loved it very much

Stayed in September 2024

As the occupancy was low, I expected to get a positive reply to my request for a later checkout of two hours

enjoyed the outside bar and the pool.

Stayed in August 2024

Pillows need improvement, breakfast wasn't as great as expected.

Beautiful Hotel, Excellent Service, Gorgeous Rooms

Stayed in August 2024