The staff were so accomodating and approchable they they grant every request we ask and always with a good vibe and smile

Stayed in May 2024

Service and helpfulness were great. Very accommodating to our needs.

Stayed in October 2023

Rusty bathroom doors

Cost

Stayed in October 2023

For the most part the hotel is old and not kept as one would expect. Much of the furniture and curtains in both the communal areas and our room are old and stained, or scratched. The whole hotel could use a good cleaning and update. The WiFi only worked in the lobby and dining room, but not in our room.

The breakfast selection was very generous, displayed nicely, clean and fresh. The wait staff was friendly and inviting. We had problems with the air conditioner. Each time we called the desk there was an immediate response and a technician appeared within minutes.

Stayed in July 2023

We arrived on Friday evening, which was really stupid, since it was Shabbat. It was quite late when we got to the hotel. Luckily the restaurant was still open, we were told the price. Receptionist who was on duty the next told us completely different price which was much higher than the night before. Room service was coming every day but the bathroom was not clean, it was a quick surface cleaning. Air conditioner was too loud.

It was a very spontaneous trip to Tel Aviv, so we took the first hotel that was affordable. It’s a quite big and old building. The location was great, so we could easily walk to the beaches and to all other sightseeing destinations. Staff was friendly and helpful.

Stayed in April 2023

10 minutes walking distance from the clock tower and the main attractions in Jaffa. Excellent breakfast with a lot of variety. Big and comfortable room with a lot of space.

Stayed in May 2023

It would be better with cups and glasses than single use carton cups. Both pillows were really thick (too thick for our comfort), it would be nice to have an alternative pillow with less filling

Staff and Service was excellent. Location was great. Room was spacious, nice with both fridge and facilities for boiling water.

Stayed in April 2023

the roll out bed was terrible.

Stayed in March 2023

I took the public transportation to get to the hotel and back to the airport, because the taxi would have been a bit too expensive for me. You have to take a train and a bus, and then walk a little bit to get to the hotel. It is not bad, but not very convenient.

The person at the reception at my arrival was very kind and helpful and I appreciate it. The service at the restaurant was also excellent. The room was not luxurious but clean and neat.

Stayed in February 2023

The fittings and fixtures of the bathroom/toilet can be improved.

The location is good. Very close to many restaurants, public transport as well as markets. Staffs are very friendly and helpful. Good breakfast.

Stayed in January 2023

Strange staff. They asked my boyfriend how he get inside, he said that reservation is by my name, they said just "no" and keep asking how he get inside, until he shown his room card.

Clean, good breakfast, netflix.

Stayed in January 2023

Rooms are cleaned at the end of the stay, it is possible that cleaning is upon request. Information concerning how to reach the parking place of the hotel is not clear.

Rooms are very comfortable

Stayed in November 2022

In the bath tub the bath mat was full of black mold..we were not expecting a luxurious bathroom but that was not acceptable. General feeling that the housekeeping needs improvement. The food at breakfast was very mediocre. The scrambled eggs were swimming in water,there are no labels on cheeses( fat content etc.) warm dishes were not appealing at all. Some of the usual things offered at Israeli hotels were not available such as tchina, yogurts etc.

Good location for us. Best part was parking under hotel. Reasonable price for 24 hours. Bed was comfortable.

Stayed in November 2022

Generous buffet breakfast that doesn't hit any heights, for example the orange juice is more of a cordial and the coffee machine doesn't make good coffee.

Good location for walking to old Jaffa/Joppa.

Stayed in September 2022

Horrible staff and you have to wait for someone to open the door for you when coming in the lobby so if it's hot raining they might be in the bathroom and in the idk where but making guest wait is horrible it doesn't matter if it is just one minute

Stayed in June 2025

The bed & bathroom

Location

Stayed in March 2024

Cockroaches outside the hotel foyer. Forced to pay in advance before being allowed to our room. Room not clean, with a broken shower and broken furniture. Night desk staff unhelpful and poor quality breakfast. We will never visit the place again, quite shocked with the state of the property.

Nothing stands out as something to like.

Stayed in August 2023

location is perfect

Stayed in June 2023

Their cancellation policy was difficult to understand. It seemed to change for each stay.

The location and the room was wonderful. In the middle of everything.

Stayed in May 2023

The shower didn't work and the service was poor

The location was good for us

Stayed in April 2023

They said I had to cancel and get a new reservation, because I listened 2 children, one 17 year old and one 14 year old, which was correct and proven by their pass ports. They finally allowed me to to use the reservation if I made another reservation for myself, a single room for me, which I did ! As it was 10 p.m. and I wanted to get my people in rooms, as we had been traveling from Maine, U.S.A. 4 hours to the airport, then 9 and 0ne half hour flight. Ten a 2 hour wait, and a 2 and a half flight <and then a 30 minute drive to the apartment. The man on duty was not accommodating at all. Then when I asked for a receipt he said it didn't work that way. It all seemed fishy to me. From start to finish!!!

Stayed in April 2023

We came to the hotel around 6 pm and they said that only 2 of the 3 rooms we reserved are ready. After I said that I would complain to Booking com that this was not an acceptable situation and that I wanted to talk to the responsible person, they immediately gave me the change

Stayed in February 2023

On arrival had to wait until receptionist finished looking at her phone !

Location very good. Room was spacious and clean. Nice view from balcony. Breakfast excellent and in an uncrowded dining room !

Stayed in November 2022

Rooms were small, but adequate for our needs and good value for the price.

Middle of night check in option, held our bags and then let us hang out in the lobby waiting for the rest of our group to arrive.

Stayed in October 2022