Reviews of New Citadel Hostel
Saint Mark Street 20, Jerusalem, 95820, Israel
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewNew Citadel Hostel offers a warm, relaxed, friendly atmosphere right in the centre of the Old City. The building is just beautiful, and guests enjoy amazing views from the terrace. Terrific staff! Would definitely stay again!
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGood AC, clean, comfortable bed, great views, great location. Fantastic old building (700 yrs old? Classic Mamluk architecture)
The bathrooms were co-ed and very open (little privacy), kitchen wares were worn and/or broken, blanket for twin bed was almost too small to cover the body at night but did hold body heat, you have to pay for the staff to do your laundry without other options available. Stairs: 30 steps up to the kitchen from the reception. Voices really carry,
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation, friendly stuff, cleanses
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation in Old Jerusalem; ability to come and go at will; kitchen with communal fridge, but fridge in room also; rooftop looking over city; friendly staff
Shower toilet sink combo
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewStaff was caring and went above and beyond!
Many stairs to get to selected room.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewStaff were kind and helpful. Location was brilliant, being only a few minutes walk to so many sights. Rooftop view is fantastic. I recommend staying here, would definitely come back some day
Would’ve like it better if women’s and men’s bathroom were more separate.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe hosts and the open terrace!
Was a bit cold at night in the room
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe view from rooftop, fantasic!!!! The staff was cool and friendly, the private room I had was very comfortable and enjoyed having my own fridge and coffee maker.
The fact to be "quite Obliged" to pay cash, which was never mentioned on booking.com....
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewGreat location in the heart of the old city. Nice staff. Amazing rooftop view. Good private room with a fridge and private bathroom. Comfortable bed. Less than 10 mins walk to the kotel. Everything in the old city is accessible.
Not the fault of the hostel, just something to be aware of: Since this is in the middle of the old city you can't just get here by car, and it's up a lot of steps. I just came with a small backpack for the night but if you have a lot of luggage or a large heavy backpack, it may be a bit troublesome to take your luggage there and back. But if you want to stay in the middle of the old city and travel light or can leave the luggage somewhere else, this is absolutely a great place to stay.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewProperly the coolest place I’ve ever stayed at
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewWe had a great stay! Great location and friendly staff. Our little daughter also liked the place.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLovely room. Great location
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewVery clean and the people so kind.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewGreat location, rooftop terrace, access to kitchen and tea/coffee making facilities in bedroom. Richard, the manager was very friendly and helpful
Lots of stairs inside - but it’s old Jerusalem building , so kind of expected
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe staff is very kind and respectful. The property feels so magically ancient. I loved it.