Reviews of U Splash Resort Eilat
Kibbutz Eilot, Eilat, 88805, Israel
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAbove my expectations!!
The Children's facilities were amazing
Dear Adiel Thank you very much for your response and kind words Glad to know that you enjoyed your stay at our hotel Looking forward to hosting you again. Regards, Albina
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBest resort for family. Fun water park for all ages. Good food. Clean and comftarble.
No Espresso in saterday
Dear Nir, Dear Guest Thank you very much for your comment and support Glad to know that you enjoyed your stay at our hotel We look forward to hosting you again Best regards, Albina
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery nice
Dear Eylon Thank you very much for your comment and support Glad to know that you enjoyed your stay at our hotel We look forward to hosting you again Best regards, Albina
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewVery nice
All and Husein was very friendly.
Dear Bkirat, Thank you very much for your comment and support Glad to know that you enjoyed your stay at our hotel We look forward to hosting you again Best regards, Albina
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery nice place
Dear Bar, Thank you very much for your feedback Glad to know you enjoyed your stay Looking forward to hosting you again Best regards, Albina
Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewInformed the hotel I have a daughter with special needs in January (3 months prior to the trip) and requested a bath. They told me it was possible only to arrive and there were no rooms with a bath. They said we could stay at another hotel and use the facilities which also wasn’t feasible. This needs to be considered in the same light as any physical or visible disability.
There has been a complete lack of acknowledgment or understanding regarding a request we made three months prior to the stay. The responsibility has been placed on booking.com. Since then, we have received nothing but empty promises of compensation. An offer for a hotel stay was mentioned but never followed through and when it was, it appeared to be contingent solely on us improving a review score, rather than addressing the genuine issue at hand.
Dear Candice, Hello Thank you for choosing our hotel. I am glad to know that you enjoyed it. Regarding the comment about the bathroom, I am sorry for your feelings. We tried to provide every solution at the hotel. We are sorry that we were unable to resolve it despite our best efforts I was happy to serve you both at the hotel and afterwards. We look forward to hosting you again. Best regards, Albina
Dear Candice, Hello Thank you for choosing our hotel. I am glad to know that you enjoyed it. Regarding the comment about the bathroom, I am sorry for your feelings. We tried to provide every solution at the hotel. We are sorry that we were … Show more
Reviewed: 9 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in April 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewA great experience for children, we booked this hotel to make sure our son had a good time and he did!
- the dining room: crowded, depressing lighting, people on top of one another, so noisy and felt suffocating. If you come at peak hours you need to stand in line to get in. - the pool opening hours: kids wake up early and are excited to start the day - opening the pool at 9 and water park at 10 was way too late for our lifestyle - kids club broken games & consoles: while the vibe in the kids club was nice only 20% of the screens and consoles worked; the rest were broken.
Dear Guest, Thank you very much for your feedback and kind words. Glad to know that you enjoyed your stay at our hotel. Thank you for your comments. We have taken them into consideration. We look forward to hosting you again. Regards albina
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewbest hotel i ever stayed at in eilat
Dear Shadi Thank you for your response and support We were happy to serve you Looking forward to hosting you again Regards
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewWe were so happy with the hotel itself but we went in the winter when the pool was closed. The food was great and you can have ice cream and coffees throughout the day. My daughter loved the show at night! The rooms were very clean and comfortable and nice balcony.
The outdoor pool and slides were closed
Dear Danielle, Thank you very much for your kind comment Glad to know you enjoyed your stay at our hotel Looking forward to hosting you again Regards Albina
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe property is good and clean
I hoped that the water of the pool will be more heated the children could not swim
Dear Anwar, Thank you for your response and comments We have taken your comments into consideration We would be happy to host you again Best regards, Albina
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewI recently stayed at this hotel and had an overall wonderful experience! The staff was absolutely amazing—friendly, helpful, and always ready to assist. The food was excellent, with a great variety of delicious options to choose from. The swimming pools were fantastic, clean, and well-maintained, offering a perfect spot to relax. I also enjoyed the park, which was a beautiful and peaceful addition to the property. The room service was top-notch, and I was impressed with how super clean the rooms were.
There are just a couple of areas for improvement. First, I think the noise cancellation from the outside door could be improved, as I occasionally heard noise from the outside. Also, changing the lighting in the rooms from yellow to white could make the ambiance feel brighter and more modern.
Dear Kadi, Thank you very much for your response and kind words We were happy to host you. We have taken your comments into consideration. Looking forward to hosting you again. Regards, Albina
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewService was great, food as well. Hotel was clean, staff was very respectful there.
Maybe improve the noise cancellation from doors to the outside. In addition to small adivce, replace the yellow lights in the rooms with white, its annoying.
Thank you very much for your response and kind words We were happy to host you. We have taken your comments into consideration. Looking forward to hosting you again. Regards Albina
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewThe rooms were clean, waterpark very nice the kids had a good time. The facilities were clean.
The food was mediocre (we took the all inclusive option). My son's allergies to nuts was overlooked and we got minimal help from staff. All the facilities closed really early waterpark at 16 the swimming pool at 17.
Dear Evgenia, Thank you very much for your response We have taken your comments into consideration We would be happy to host you again Best regards, Albina