9.5

Reviews of U Magic Palace

Kamen Street (North Shore), Eilat, 88000, Israel

  • Doaa

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Naqaa

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Mohammad

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • שרה

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Gilad

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Natanal

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
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  • Abo

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Thank you so much we had so much fun

    Property response:

    Hello, thank you for your review. We are glad that you enjoyed the service at the hotel. We will be happy to host you again with great respect. Public Relations.

    U Magic Palace
    1 August 2025
  • Anonymous

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Joulani

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
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  • Ylang-ylang

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Thank you

    Property response:

    Hello Thank you for choosing to stay at U Magic Palace, Regards, Public Relations.

    U Magic Palace
    5 July 2025
  • Gavriel

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
  • Hadar

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Very humane staff that were happy to help at every point of the day and do whatever is in their power to help.

    A little bit dirty in places, not a big thing because they will clean/replace whatever needed.

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  • Sergei

    Reviewed: 1 June 2025 · Stayed in June 2025

    Verified review

    The food is greqt most of the time

    The location is not the best but yet not to bad

  • Even

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    It is very obvious that the hotel management cares that the customer will be happy and satisfied and it felt wonderful knowing that they care! Service was excellent and very kind! Breakfast was very rich and tasty. Big room and super comfortable beds (both for us parents as well as for our two adolescent kids).

    I don't know if I didn't like it but it felt strange that 9AM the hotel "wakes up" everyone with extremely load music coming from the pool. Also, it is very apparent that the hotel is old... Renovation could be a good idea. And perhaps additional charging stations for electric cars.

    Property response:

    Thank you for your review We will be happy to host you again Public Relations.

    U Magic Palace
    30 May 2025
  • Anonymous

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review
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  • Rotem

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    The breakfast

    We recommend to include PS5 at the video games room

    Property response:

    Hello dear guest We are pleased to hear that you enjoyed the service and atmosphere of the hotel We will be happy to host you again With great respect, Public Relations.

    U Magic Palace
    26 May 2025
  • Marina

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
  • Vasiliy

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    Amazingly helpful staff, clean, good facilities, underground parking (for additional fee)

    Property response:

    Hello Vasily Thank you very much for your review We are glad that you enjoyed our hotel and that we met our standards, We will be happy to host you again With great respect Public Relations.

    U Magic Palace
    17 May 2025
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  • Ely

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    loud music in the pool during lunch time

    Property response:

    Hello Eli We apologize for the unpleasant experience with the music We would be happy to host you again, With great respect Public Relations.

    U Magic Palace
    15 May 2025
  • Abed

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Maayan

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Large and spacious rooms. The staff is very nice and helpful. Varied breakfast.

    The hotel is a fifteen-minute walk from the promenade.

    Property response:

    Thank you for your feedback We look forward to seeing you again in the future Sincerely, Public Relations Department

    U Magic Palace
    5 May 2025
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  • Lea

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    It's definitely suitable for families and the service Is good

    Everything was great

    Property response:

    Oh dear, thank you very much for the feedback. We were happy to read that the hospitality experience met expectations. We would love to see you again. With great respect, Public Relations Department

    U Magic Palace
    12 May 2025
  • Steven

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    The breakfast was good The bedroom was clean The emplacement okay Note that even if you paid 250 per person for the Shabbat diner you will have to pay an extra 12 shekels fort each drink! If you shomer Shabbat and can not sign on the iPad you won’t be able to have any drink 🥲

    The service from the staff can be better for sure The bartenders are super unpleasant and most of the waiters too… Apart from two receptionists, everyone was rude. I know it’s a difficult job but they give the impression that it bothers them and that it annoys them to be there They told that it’s prohibited to smoke and listen to music with a speaker at the pool but everyone did it anyway ! In our bedroom the telephone didn’t work and the remote for the TV too! We asked a lot of time for a baby bed and they told me to call the reception but the phone was broke !

    Property response:

    Tnks you

    U Magic Palace
    11 May 2025
  • Sohaib

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
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  • Tariq

    Reviewed: 3 April 2025 · Stayed in April 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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