A message about facilities that aren't functioning should appear BEFORE taking your order, and not after it is completed.

Overall, a very good and pretty hotel.

Stayed in February 2024

The bathroom was not clean and dirty, the TV could not be turned off, noise at night from other rooms, its not a 5 stars but 3 stars hotel. And at the rooms coridor there was a smell of Marijuana.

Breakfast was good, the reception was welcoming.

Stayed in September 2023

Where to start... I was first in a room in which the bathroom ceiling started to leak during night and created a big splash in the bathroom. So I got the other room (which was quickly resolved), but the general bathroom appearance is like it was created 20 years ago with minimal investments. The elevator is slightly risky to use (I noticed doors don't open always), the pool is useful if you're not going for business. But it's insane that pool is available only from 10AM until 6PM during summer (???), gym also with limited open hours. The stairs I had to use once were cleaned last time probably last year. The staff who handle breakfast speak no English at all.

I liked the breakfast, really nice Tel Aviv-style breakfast with lots of options. Also I liked the convenient location.

Stayed in July 2023

The room had a slight smell of smoke and based on a leak in the ceiling right outside the room and water damage to the door, they had a fire recently on the floor and have not yet managed to put everything fully back together yet.

Amazing Breakfast!!! Huge selection and the staff were able to tell us what my husband could not eat due to his allergies. The best was very comfortable and big

Stayed in June 2023

strong smell of cigarette on the floor and in the room. it was so strong that I could not have a good rest.

Location, staff polite and usefull

Stayed in June 2023

when we arrived (Saturday evening) there was one person doing check ins and check outs. it took us around 30 minutes to check in. people were constantly interrupting him and he looked lost. one elevator didn’t work when we went up. the hallway and room entrance smelled of smoke.

good location, nice room - great bed and nice bathroom.

Stayed in June 2023

Staff was partially very unfriendly, faucets were broken, windows extremely dirty, offering at bar extreme limited, pool was opened 9am to 6pm only and therefore for business guest not usable, gym was closed and no appropriate alternative in the neighborhood offered.

Room service was very good and some staff members at the reception very helpful.

Stayed in May 2023

The condition of the bathroom, the television wasn't in good working condition.

The room was big enough, the breakfast was very good.

Stayed in March 2023

Loud. Doors to other rooms slamming all night, did not feel like quality matched price.

Proximity to train station, walkable to restaurants

Stayed in March 2023

Staff very friendly and supportive

Stayed in February 2023

the furniture and installations are (in parts) very old and need a makeover

housekeeping and front desk staff is doing a great job

Stayed in February 2023

Location is very good.

Stayed in January 2023

aged design. poor sound insulation. cigarette and marijuana smoke coming into my room from neighbors.

great location for the train

Stayed in February 2023

Toilet. Not properly working and cleaned. I need to use the trash bin to flash the toilet.

it was accessible to the place that I went to.

Stayed in January 2023

pool close to early

close to public transportation ( train )

Stayed in November 2022

Not for this money. Old or damaged amenities and furnishings. Leaking shower and damaged flush caused water on the bathroom floor after each use. Spa wing and swimming pool not working. Not recommending.

Location

Stayed in January 2023

Total lack of service mentality. Example: Asked for a bottle of water and was told they don't provide more than the one bottle of water stocked in the room. Asked if I could pay and they said they don't have room service. An hour later, someone showed up with a single-serve instant coffee packet... and no water.

Lovely room, nice view, kept clean.

Stayed in December 2022

Bathroom needs to be updated. Chipped paint all over, broken baseboards & poorly repaired tile

Stayed in December 2022

Parking department

Parking car department extremely needs improvements!!!

Stayed in November 2022

Bathroom needs refurbishing.

Location good, room quiet, very close to public transport/railway station.

Stayed in December 2022

No information in the room about restaurant, gym, pool or coffee shop. Front desk and restaurant not helpful at answering basic questions about these facilities. Room was very tired in some places, not especially “delux”

My room was cleaned well by the cleaning staff.

Stayed in November 2022

The bathroom was disgusting, there was obviously a lot of water damage, water leaking from the back of the toilet bowl, shower screen cover in lime scale, bathroom door rotten at the bottom of the door, and obviously the water leaked out into the bedroom as the flooring was starting to come up. This room should not have been available to the public. Didn't make a fuss because it was just sort stop we only stay for 12 hours. Would not recommend this hotel!

Only there one night!

Stayed in November 2022

The rooms are not the cleanest and bathroom need urgent refurbishments

.

Stayed in November 2022

the staff

the location

Stayed in October 2022