9.3

Reviews of Hotel Jacob Samuel by Prima Hotels

Dizengoff St 197, Tel Aviv, 6248908, Israel

  • Michael

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Eszter

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Elad

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
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  • Eszter

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Sveta

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Location is perfect, restaurant is downstairs very tasty, balcony is cozy and with the view.

    Property response:

    Thank you so much, Sveta! We’re thrilled you enjoyed the location, the restaurant, and the cozy balcony with the view. Your kind words mean a lot — we’d love to welcome you back again soon 😊 Best regards, Rebecca – Operations Manager

    Hotel Jacob Samuel by Prima Hotels
    4 August 2025
  • Ephrat

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Location, nice room,. Nice stuff

    Property response:

    Dear Ephrat, Thank you for taking the time to share your feedback! We’re happy to hear you enjoyed the room, our location, and the team. Your comments help us improve and we truly appreciate your visit. Best regards, Rebecca – Operations Manager

    Dear Ephrat, Thank you for taking the time to share your feedback! We’re happy to hear you enjoyed the room, our location, and the team. Your comments help us improve and we truly appreciate your visit. Best regards, Rebecca – Operations Ma… Show more

    Hotel Jacob Samuel by Prima Hotels
    4 August 2025
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  • Lotta

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Rubens

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Very nice hotel and great rooms!

    Property response:

    Hey Rubens, Thanks for the grest review. we happy that you enjoied your stay :) hope to see you soon again. Best Regards, Rebecca Hotel Operations Manager

    Hotel Jacob Samuel by Prima Hotels
    10 June 2025
  • Shulman

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    The room was small but laid out well with a bed, two big windows, a small desk, armoire for clothes and bathroom. The quality of the bed, linens, lighting, curtains, bathroom etc... was all excellent

    The lights automatically turned off after a few hours which made it difficult on shabbat. Also, although there was a manual key for the door on shabbat, the light still went on in the door when the manual key was inserted.

    Property response:

    Hey Victoria, Thank you for your thoughtful feedback and for highlighting the room’s layout, comfort, and quality — we’re thrilled you enjoyed your stay! We’re sorry the automatic lighting caused inconvenience over Shabbat. Our team is already reviewing the timer settings and the door‑light sensor so we can provide a fully manual option for guests who need it. Next time you visit, just let us know in advance and we’ll have a room prepared with the adjusted settings. Thanks again for helping us improve. We look forward to welcoming you back soon! Best regards, Rebecca Hotel Operations Manager

    Hey Victoria, Thank you for your thoughtful feedback and for highlighting the room’s layout, comfort, and quality — we’re thrilled you enjoyed your stay! We’re sorry the automatic lighting caused inconvenience over Shabbat. Our team is a… Show more

    Hotel Jacob Samuel by Prima Hotels
    19 May 2025
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  • Elie

    Reviewed: 12 May 2025 · Stayed in April 2025

    Verified review
  • Elie

    Reviewed: 12 May 2025 · Stayed in April 2025

    Verified review
  • Nir

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
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  • Tova

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    Location is great ! A boutique hotel with everything you need. Close to the beach, to restaurants, coffee shops. The staff are great ! Very helpful with everything. Marco , Alina and Rebecca were so nice and attentive. I would definitely come back and recommend this hotel !

    Property response:

    Hey Tova Thank you so much for your kind words! It was a real pleasure hosting you, and I’m especially happy to hear that you appreciated the service from our team . We truly aim to provide a warm and welcoming experience for every guest. We’d love to welcome you back again soon! Best Regards, Rebecca Operations Manager

    Hey Tova Thank you so much for your kind words! It was a real pleasure hosting you, and I’m especially happy to hear that you appreciated the service from our team . We truly aim to provide a warm and welcoming experience for every guest. W… Show more

    Hotel Jacob Samuel by Prima Hotels
    4 May 2025
  • Oren

    Reviewed: 20 April 2025 · Stayed in March 2025

    Verified review
  • Ronit

    Reviewed: 17 March 2025 · Stayed in February 2025

    Verified review

    Everything was so perfect and the service was extra extraordinary, providing me everything I needed

    The only challenge with the location is that there is no parking around and also the parking lots are full so locating in this hotel, you need to take into consideration that having a car will be a challenge

    Property response:

    Dear Ronit, Thank you so much for your wonderful feedback! We are delighted to hear that you had a perfect stay and that our service met all your needs. It’s always rewarding to know that our guests have a positive and exceptional experience. Regarding parking – we understand that it can be a challenge in the area. We recommend checking available parking options nearby in advance. Our front desk team is always happy to assist with recommendations for nearby parking or convenient transportation alternatives. We look forward to welcoming you again soon! Best Regards, Rebecca Operational Manager

    Dear Ronit, Thank you so much for your wonderful feedback! We are delighted to hear that you had a perfect stay and that our service met all your needs. It’s always rewarding to know that our guests have a positive and exceptional experienc… Show more

    Hotel Jacob Samuel by Prima Hotels
    19 March 2025
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  • Oshri

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review

    The staff and the location

    Poor maintenance.

    Property response:

    Dear Oshri, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our team and the hotel’s location. Providing excellent service and a great experience for our guests is our top priority. We also appreciate your comments regarding maintenance. Your insights are invaluable, and we will take them into consideration as we continue to improve our facilities. Our goal is to ensure a comfortable and enjoyable stay for all our guests, and we hope to have the opportunity to welcome you back in the future. Best regards, Rebecca Operations Manager Jacob

    Dear Oshri, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our team and the hotel’s location. Providing excellent service and a great experience for our guests is our top priority. We a… Show more

    Hotel Jacob Samuel by Prima Hotels
    18 February 2025
  • Liam

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    Great hotel in central Tel Aviv, right on Dizengoff street. The staff all great, but a huge shoutout to both Dave and Ziv, both super helpful and welcoming all throughout! I’ll be back because of them. The hotel is surrounded by amazing cafes and restaurants including Cafe Popular in the hotel itself! Will be staying here on my next trip to TLV!

    Property response:

    Hello Liam, Thank you very much for the good review. Glad that the team gave you service above expectations. Hope to see you next time. Regards, Rebecca Operations Manager Jacob Samuel

    Hotel Jacob Samuel by Prima Hotels
    22 January 2025
  • Nir

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review
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  • Asafy

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    The exterior and interior of the hotel and the rooms are really pretty, a great location with useful public transportation, even on Saturday

    The bathroom is separated from the rest of the room by non 100% sealed glass, which means you can see and hear a bit whoever is in the bathroom

    Property response:

    Hello Asafy Thank you very much for your feedback. We will review your comments and work to improve the experience. We look forward to welcoming you back to our hotel. Sincerely, Rebecca Operations Manager, Jacob Samuel Hotel.

    Hotel Jacob Samuel by Prima Hotels
    31 December 2024
  • Ekaterina

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review

    מלון נחמד בסה"כ

  • 7.0 Good
    Gilad

    Reviewed: 11 December 2024 · Stayed in December 2024

    Verified review
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  • Sharone

    Reviewed: 9 December 2024 · Stayed in December 2024

    Verified review

    Wonderful atmosphere. Everyone was helpful. Looking forward to staying again. Ziv and Rebecca were super helpful.

    Nothing.

    Property response:

    Dear Sharone Thank you very much for the wonderful review. We would be delighted to host you again at our hotel. Best regards, The Hotel Team

    Hotel Jacob Samuel by Prima Hotels
    9 December 2024
  • Kira

    Reviewed: 6 December 2024 · Stayed in December 2024

    Verified review
  • Mike

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review
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  • Alon

    Reviewed: 7 November 2024 · Stayed in October 2024

    Verified review
  • Showing 1 - 25

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