Reviews of Grand Park Hotel Jerusalem
9 Ibn Jubair Street , Jerusalem, 9711719, Israel
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewGreat location. Super clean. Extremely affordable prices.
Dear Mahmoud, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again and again. All the Best from the Grand Park Hotel Team
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff was friendly. Khalid the chef was very accommodating and kind. Decent selection at breakfast. View of the old city was beautiful.
The room required more cleaning. The carpet was dirty and we found a packet of cigarettes, and there were a plethora of ants that unfortunately got into our expensive boutique chocolate. There was a lack of toiletries in the bathroom and no hand soap.
Dear Guest, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again and again. All the Best from the Grand Park Hotel Team
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewVery nice cosy, clean and quiet place in the very heart of Jerusalem, perfect location, amazing family hospitality 😍
Dear Stacy, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again and again. All the Best from the Grand Park Hotel Team
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewThe staff was polite and treated me nicely, they offered me to change the check-out time because I arrived from It was very late and there wasn't much time to rest.
Dear Avi, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again and again. All the Best from the Grand Park Hotel Team
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in February 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 December 2023 · Stayed in December 2023
Verified reviewThe rooms were more than fine for a short stay. Tv, water boiler, money safe, airco and heating, wifi all available in the room. The room was small, but comfortable.
It is truly sad that I payed the full amount while there was no breakfast and no cleaning service available because of the current situation. I understand that the hotel was quite empty and it is difficult for the hotel too, but you can AT LEAST give me a discount because I had no breakfast at all during my stay.
Dear Guest, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . All the Best from the Grand Park Hotel Team
Reviewed: 25 November 2023 · Stayed in September 2023
Verified reviewReviewed: 9 October 2023 · Stayed in September 2023
Verified reviewPosition is convenient, common spaces and the larger rooms are very nice
Rooms Cleaning can be much improved. Some rooms are extremely small for two people, in the first room we were there wasn’t even the space to open our suitcase as the space was totally occupied by the double bed. The price is really high for the services given (but that’s a problem in all Jerusalem unfortunately)
Dear Guest, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . All the Best from the Grand Park Hotel Team
Reviewed: 18 September 2023 · Stayed in September 2023
Verified reviewthe location of this hotel was the only plus.
we had a reservation from booking.com for two double rooms for 4 people. all confirmed. it was necessary to pay at the hotel reception. for incomprehensible reasons, the hotel evaluated that I only had two people paid. One person in each room. They required us to pay the full amount of the room for two people, which would amount to 1003 euros. In any case, they could not explain themselves and did not even accept the clearly stated on the booking confirmation that it was a reservation for 4 people. Suddenly, when we showed it to them, they changed our reservation on booking and increased the price of the reservation. In the end, we do not know for what reason they proposed a payment of EUR 130. Since we were pressed for time, as much as we were in a hurry, we paid for it because they didn't want to let us out of the hotel. Unreal attitude. We have been traveling with booking.com for many years, but I have never really experienced this anywhere. A very dubious method of collecting payment from the client. I definitely do not recommend. You don't know how many times they will think of asking you for money.
Dear Andrea, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . You booked 2 rooms for 2 people (means occupancy per room is 1 person) You arrived to the hotel 4 people so you had to pay about 16 euro per person per night (total of 130 euros) and the managed waved euro 32 euro for the first night of the other reservation. I advise that you call booking.com to make sure the original reservation you did was for 2 people not 4. All the Best from the Grand Park Hotel Team
Dear Andrea, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . You booked 2 rooms for 2 people (means occupancy per room is 1 person) You arrived to the hotel 4 people so you… Show more
Reviewed: 18 September 2023 · Stayed in September 2023
Verified reviewPrice
The room needs a bit cleaning , floors , bathroom but overall it was ok . However picki people will have issues
Dear Guest, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . All the Best from the Grand Park Hotel Team
Reviewed: 14 September 2023 · Stayed in September 2023
Verified reviewReviewed: 31 August 2023 · Stayed in August 2023
Verified reviewKind service at a reasonable price in a good location. There was a problem in the process of paying for the hotel after I made a reservation, and he helped me solve it well. Thank you so much everything.
None
Dear Zoe, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again. All the Best from the Grand Park Hotel Team
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewPersonnel was excellent, friendly and kind. The air conditioning in my room didn't work and without any problem, they upgraded my room. Great breakfast.
Dear Johannes, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . All the Best from the Grand Park Hotel Team
Reviewed: 28 August 2023 · Stayed in August 2023
Verified reviewToo much it was clean and perfect
The breakfast was simple
Dear Abuolwan, Thank you for choosing Grand Park Hotel for your recent stay in Jerusalem. Looking forward to seeing you again . All the Best from the Grand Park Hotel Team