9.0

Reviews of Galei Kinneret Hotel

1 Eliezer Kaplan Street, Tiberias, 14209, Israel

  • Mor

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
  • Moshe

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Management is great. Had an issue with the room and they were extremely apologetic and on top of resolving. We’ve now stayed here multiple times — largely due to trusting management is actually competent and committed to providing a good experience. We’ve stayed at other similarly priced hotels nearby and this one’s a hidden gem.

    A couple unhelpful and rude staff (eg we asked to sit for dinner when onsite restaurant was half empty. Initially refused to seat us without reservation. Escalated to management, who immediately solved the issue. Almost everyone in kitchen and bar areas are super nice - really exceptional - just a couple folks who clearly didn’t get basic customer service training and make it a bit less than perfect experience.)

  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The service and hospitality were outstanding

    Would have liked to have had a larger vegan variety with the meals

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  • Ran

    Reviewed: 26 August 2025 · Stayed in June 2025

    Verified review
  • Liran

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    Great view very nice room and balcony

    Don't feel like I have privacy on the balcony, other rooms above and next to ours, can hear us and peek.

  • Lior

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
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  • Levy

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Tamang

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
  • Mordechai

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Overall, everything was very good. The hotel is beautiful, and the facilities are well-maintained. The highlight for us was definitely the team – everyone was friendly, professional, and went out of their way to help.

    We booked two nights without the kids, specifically to relax and enjoy the hotel. Unfortunately, on the one full day we had to enjoy the pool and bar, there was a private event for a large group. The bar was closed to regular guests and only served the private event. We were told there was no food or drinks available for us. This was very disappointing, especially since we paid full price to enjoy the hotel’s amenities. It felt unfair that regular guests were pushed aside for a private group.

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  • Alexander

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Lior

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
  • Hanan

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
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  • Elad

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review
  • Beata

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Beautiful hotel I perfect location, nice stuff, nice big pool with amazing view for lake, private beach

    food - not many options for people who doesn't eat meet

    Property response:

    Thank you for choosing to stay with us at the Galei Kinneret the time to share your feedback. Were delighted to hear that you enjoyed your stay and would be happy to welcome you back again soon. Thank you very much! We have taken your comments into consideration and will insure appropriate follow-up and improvement.

    Thank you for choosing to stay with us at the Galei Kinneret the time to share your feedback. Were delighted to hear that you enjoyed your stay and would be happy to welcome you back again soon. Thank you very much! We have taken your comme… Show more

    Galei Kinneret Hotel
    10 July 2025
  • Leen

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    We had a wonderful stay at a beautiful galei kinneret hotel with tasty food. It was quiet and relaxing💓 Sabrina, Aya, and Rami provided us with perfect service, and we really appreciate them. We will definitely visit the hotel again.

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  • Jesse

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Amazing right on the beach

    Property response:

    Thank you for choosing to stay with us at Galei Kinneret and for taking the time to write a review, We are glad you enjoyed your stay with us and we look forward to hosting you again soon. Many thanks. Sean Mor-Moberly Reception Manager Galei Kinneret

    Thank you for choosing to stay with us at Galei Kinneret and for taking the time to write a review, We are glad you enjoyed your stay with us and we look forward to hosting you again soon. Many thanks. Sean Mor-Moberly Reception Manager G… Show more

    Galei Kinneret Hotel
    12 June 2025
  • Sarah

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    The location and view are high level, the staff very professional. Food also is great. Loved it there!

    The cleanness could be better in the rooms but it was correct.

    Property response:

    Thank you for choosing to stay with us at Galei Kinneret and for taking the time to write a review, We are glad you enjoyed your stay with us and we look forward to hosting you again soon. Many thanks. Sean Mor-Moberly Reception Manager Galei Kinneret

    Thank you for choosing to stay with us at Galei Kinneret and for taking the time to write a review, We are glad you enjoyed your stay with us and we look forward to hosting you again soon. Many thanks. Sean Mor-Moberly Reception Manager G… Show more

    Galei Kinneret Hotel
    12 June 2025
  • Ashkenazi

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
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  • Engi

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    The hotel looks amazing. food is also good.

    The staff was a little rude and took long time to get service...

    Property response:

    Thank you for choosing to stay with us at Galei Kinneret and for taking the time to write a review, We are glad you enjoyed your stay with us and we look forward to hosting you again soon. Many thanks. Sean Mor-Moberly Reception Manager Galei Kinneret

    Thank you for choosing to stay with us at Galei Kinneret and for taking the time to write a review, We are glad you enjoyed your stay with us and we look forward to hosting you again soon. Many thanks. Sean Mor-Moberly Reception Manager G… Show more

    Galei Kinneret Hotel
    12 June 2025
  • Tali

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
  • Mina

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review
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  • קטי

    Reviewed: 4 June 2025 · Stayed in April 2025

    Verified review
  • Rosemary

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Paz

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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