Cost, pretty expensive, would be nicer if it could have been a bit cheaper. Room card keys, as it appear if they are close to a phone, it would reset them, and they won't work, an important info that would have been helpful knowing right from the check in. Coffe offered in the room is pretty dull, would expect from a place stating "experience the best", to have at least a Nespresso machine at hanndy, maybe I'm spoiled ;).

Well fitted to families with small kids and there are a variety of attractions in just a walking distance.

Stayed in August 2025

The executive lounge was nice but the food wasn’t quite what was expected. Plenty of flowing wine but for some reason the soft drinks were less easy to access. Beautiful views from the balcony though.

Amazing views. Excellent breakfast. Rooms were very comfortable. Staff were mainly very attentive and pleasant. The pool area was well maintained and clean.

Stayed in August 2025

The only downside of breakfast is the queue for the omelet station.

The location is good. Spacious rooms. Friendly staff.

Stayed in August 2024

I needed more of a variety for breakfast cause I'm a vegan. For the most part my stay was wonderful.

Stayed in May 2024

Pool closed too early.

Great balcony and clean room. Comfy bed. Excellent executive lounge and breathtaking views! Breakfast was outstanding with so many options. Amazing! Restaurant and bar and room service were excellent as well.

Stayed in September 2023

I had no dislikes.

I was very happy with the staff, food, room and assistance with information and taxis phoned for us.

Stayed in July 2023

I did not like the view of the sea, because we got a room at the back of the hotel, and only small part of the sea was seeable.

I liked the Cleanliness of the hotel, the staff were very friendly, the breakfast was very good, the transportation is ease to get near the hotel.

Stayed in August 2023

The breakfast room offered a large choice but the room was crowded and noilsy. The food was spread over different area. The hotel is not very convenient for people with walking difficulties, as access to the pool and breakfast room require climbing stairs.

Great view and nice size of the room and bathroom. AC worked well.

Stayed in July 2023

Breakfast is wonderful and the grounds are beautiful. I love the pool and all the green space. The location is just perfect and it's perfect for families. We were going to take a cruise out of Haifa and the port is so close to the hotel.

Stayed in June 2023

I would have stayed at the other Dan hotel in Haifa. Closer to food.

It was clean.

Stayed in July 2023

The hotel could use some modernization in the lobby area. It's clean and comfy but feels a little dated.

The location is very nice since it's on top of the highest point in the area. A nice walking path runs behind the hotel with a view of Haifa and the bay. There is also a wide range of restaurants within walking distance of the hotel. The lobby of the hotel is nice and comfortable but could use some modernization. The breakfast was so good. Fresh fruits, grains, yogurts, eggs. All delicious.

Stayed in June 2023

Best location in town....Great stuff

Stayed in June 2023

The staff were polite and helpful; the majority additionally speak Russian. There was (paid) covered parking available at the hotel, which is very convenient and safe if you have a rental car. The rooms were clean, the bathrooms were nice, and the beds were comfortable. They provided fresh towels not only with room cleaning but in the afternoon as well. The breakfast had many options and a lot of good desserts. The location is good on Mount Carmel and provides lots of food venues, bars and shopping places to pick from on the main street; it is easy to go downtown using the subway, which isn't far from the hotel.

Stayed in May 2023

Good Location..a bit remote

Stayed in May 2023

I ask for coffee capsule more than time didnt recive it

Stayed in April 2023

garage parking door was not clear how to open

Views of city and bay

Stayed in April 2023

1. no coffee machine is the rooms. 2. a bit outdated. 3. stuff was great.

Stayed in April 2023

We had a wonderful stay, the desk staff was very helpful

Stayed in March 2023

The staff was very accommodating and arrange take away breakfast for me as I was leaving by 5am to catch morning flight in Tel Aviv. The take away breakfast was good and had fruits and pudding.

Stayed in March 2023

The decor is outdated, I didn't love that everything in the room is brown. All the light switches get a bit confusing (had to unplug some of the lights because I couldn't figure out how to turn them off) and I couldn't find a room service menu anywhere even though room service was mentioned in the welcome brochure. I appreciated having some vegan options for breakfast like yogurt and cheese, but when I tried to find out if any of the hot dishes or pastries were vegan, the chef refused to answer any questions and responded only with "I don't know." This felt really rude, and I'd also imagine it could be problematic for people with allergies when the staff doesn't know the ingredients of the food they're serving. I was left with a breakfast that was disappointing, especially when other hotels in Israel make much more of an effort to cater to vegans. (When I mentioned this at the reception desk, I was sent a link to a form to fill out, but nobody ever got back to me.)

My room was comfortable and clean, the view was lovely and it was nice to have the balcony. The bathtub and shower were good, with great water pressure. The location isn't the most convenient, but it's easy to get to with public transportation. The staff was mostly friendly and professional and check-in and check-out went smoothly.

Stayed in February 2023

Everything was good. No complaints. The main city is far below the hotel, but there is an easy, inexpensive train that stops near the hotel and takes you down to various parts of the city.

The view from the balcony overlooks the Haifa port and beaches. The room was comfortable and clean. The staff were pleasant and helpful. Very nice experience.

Stayed in February 2023

We had requested a room with view but didn't get it.

Very welcoming staff, they try to help to their best answer our questions. The rooms were clean and spacious. The breakfast was amazing! They had a kids playarea with play station for the older kids which was really good for my 12 years old - it was just a soft llYarea for little ones!

Stayed in February 2023

The view to the north, which the hotel calls "Bayview", is spectacular (as opposed to "Seaview and Carmel" which is more mundane). We had a medical emergency which was well handled by the staff, both at the time of the emergency and afterwards. Breakfast is excellent. Highly recommended.

Stayed in January 2023

Location

Stayed in December 2022