Reviews of Hotel Basel Tel-Aviv
HaYarkon Street 156, Tel Aviv, 63573, Israel
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Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewAll good
Dear Grace, Thank you for your wonderful review! We are delighted to hear that everything was to your satisfaction. We look forward to welcoming you back on your next visit. Best regards, Hotel Basel TLV
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation and pool
Room, service and food was not at level of the price we were paying.
Dear Danny, Thank you for your comments. We are pleased you appreciated the hotel's location and pool. We regret that certain aspects of your stay were not fully satisfactory. Rest assured, we have planned improvements later this year to enhance the overall experience for our guests. We hope to welcome you back in the future. Best regards, Hotel Basel Tlv
Dear Danny, Thank you for your comments. We are pleased you appreciated the hotel's location and pool. We regret that certain aspects of your stay were not fully satisfactory. Rest assured, we have planned improvements later this year … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation very good Breakfast very good Swimmjng pool ok
needs maintenance, painting, repairs
Dear Claudia, Thank you for your feedback. We are glad to hear you enjoyed the location, breakfast, and the pool. You are absolutely right, and that is why we have decided to close the hotel at the end of the year to carry out significant renovation work. Best regards, Hotel Basel Tlv
Dear Claudia, Thank you for your feedback. We are glad to hear you enjoyed the location, breakfast, and the pool. You are absolutely right, and that is why we have decided to close the hotel at the end of the year to carry out significant… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewPool is nice but got every full and rowdy on Shabbat and is closed extremely early whilst it is still hot and needed/ no service by the pool
do not be duped Do not be fooled by the pictures and the ratings do not stay here The Basel Hotel Is a dump The accommodation is not only old but dirty. dirty toilet brushes mouldy bath plugs Scant breakfast if you can call it a breakfast Unhelpful and grumpy staff Hotel isn’t cleaned and in 5 days our room wasn’t made up. Impossible to speak to anyone. Management are defensive and unapproachable. I would like my money back!! It is unappealing, dirty, poorly equipped. When they had thier check in there was a queue of people complaints, one person found a rotten water melon in thier room- room clearly was barely cleaned between guests, this place is 1/10 at best don’t get duped to I wanted to leave and they would t give me my money back
Dear Daniella, Thank you for taking the time to share your feedback. We're truly sorry that your experience did not meet your expectations. Your comments have been noted and will be shared with the relevant teams as part of our ongoing efforts to improve both our service and facilities. Hotel Basel Tlv
Dear Daniella, Thank you for taking the time to share your feedback. We're truly sorry that your experience did not meet your expectations. Your comments have been noted and will be shared with the relevant teams as part of our ongoin… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewThe place is being renovated. The wonderful big buffet in the beautiful room downstairs is gone. The option for snacks in the main lobby is also gone. Food left under my son’s bed, our little fridge was disgusting. Have stayed here many times—hope the new changes will happen quickly. The location is great. The pool sweet. Staff kind.
Dear Dulcie, Thank you for your feedback and for being one of our returning guests. We’re truly sorry for the inconveniences you experienced. Please note that our full renovation will begin on November 2, 2025, and we’re committed to improving every aspect of the hotel, including the breakfast area and lobby services. We're grateful you still appreciated the location, pool, and staff, and we can’t wait to welcome you back once the upgrades are complete. Kind regards, Hotel Basel Tlv
Dear Dulcie, Thank you for your feedback and for being one of our returning guests. We’re truly sorry for the inconveniences you experienced. Please note that our full renovation will begin on November 2, 2025, and we’re committed to impr… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewNothing
Everything
Dear Moti, Ouch — 4/10? That hurts more than overcooked shakshuka! 😅 We’re sorry things didn’t go as expected. Next time, we’ll do our best to aim for at least a solid 7. Wishing you smoother travels and better breakfasts ahead! Hotel Basel Tlv
Dear Moti, Ouch — 4/10? That hurts more than overcooked shakshuka! 😅 We’re sorry things didn’t go as expected. Next time, we’ll do our best to aim for at least a solid 7. Wishing you smoother travels and better breakfasts ahead! Hotel B… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewGreat position. Large very comfortable king size bed, strong hot shower, full view of the beach. Good breakfast. Great value for money.
Soap dispensers needed filling.
Dear Reeva, Thank you so much for sharing your experience. We're really glad you enjoyed your stay and that the overall comfort met your expectations. We’ve noted your comments and will make sure to address them. Looking forward to welcoming you back soon! Hotel Basel Tlv
Dear Reeva, Thank you so much for sharing your experience. We're really glad you enjoyed your stay and that the overall comfort met your expectations. We’ve noted your comments and will make sure to address them. Looking forward to we… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe location was excellent, but the place is run down, nothing like the photos and description on the website. Wanted to leave, and did check out early, without any refund, was told to contact Booking.com
The place was dirty, had to request soap, toilet paper. Had to mop up flooding of shower. My wife was struggling to breathe because of some smell through the air conditioner.
Hi Asher, Thank you for your feedback. While we understand your disappointment, it's important to clarify that the room was provided as booked and our staff did their best to assist during your stay. We take cleanliness and guest comfort seriously, and your comments will be shared with our team for review and improvement. As per policy, early departures are not eligible for automatic refunds, which is why we advised contacting Booking.com for further assistance. We’re always here to help. Hotel Basel Tlv
Hi Asher, Thank you for your feedback. While we understand your disappointment, it's important to clarify that the room was provided as booked and our staff did their best to assist during your stay. We take cleanliness and guest com… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe location was amazing opposite the beach !! The staff were very helpful with nothing too much for them. Breakfast was varied and good for Passover also !! Loved the free coffee and cold water any time of day. The beds were comfy the room was small but equipped well and the bathroom was very small but shower very powerful with lovely free shampoo shower gel.
There was unfortunately building works next door no fault to the hotel but woke me up early at 7 am each morning.
Dear Chantelle, Thank you so much for your thoughtful review and great rating! We’re delighted you enjoyed the location, Passover breakfast, comfortable beds, and helpful staff. We apologize for the inconvenience caused by the nearby construction — unfortunately, it’s beyond our control, but we understand how disruptive it can be. Hope to welcome you back soon. Maxime Hotel Basel Tlv
Dear Chantelle, Thank you so much for your thoughtful review and great rating! We’re delighted you enjoyed the location, Passover breakfast, comfortable beds, and helpful staff. We apologize for the inconvenience caused by the nearby co… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe staff was really good. The breakfast was amazing, the pool was perfect, and the location was the best Truly we enjoyed it a lot and would definitely come back again
Dear Yossi, Thank you for your fantastic 10/10 review! We’re thrilled to hear that you had the best vacation at the best price and that you enjoyed the amazing breakfast, perfect pool, top location, and especially our dedicated staff. It means a lot to us to know you had such a great time — we’ll be very happy to welcome you back again soon! Warm regards, Maxime Hotel Basel Tlv
Dear Yossi, Thank you for your fantastic 10/10 review! We’re thrilled to hear that you had the best vacation at the best price and that you enjoyed the amazing breakfast, perfect pool, top location, and especially our dedicated staff.… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewWe arrived late but reception was friendly . Good breakfast..Clean. hot water and comfortable beds and Pillows. Some upgrading but overall a good place..loved that the rooms were no smoking.
Dear Elsie, Thank you very much for your kind review. We’re glad you enjoyed the friendly reception upon your late arrival, the breakfast, cleanliness, and the comfort of the beds and pillows. We also appreciate your comment about the need for some updates — a full renovation is planned in the near future to further enhance our guests’ experience. We hope to welcome you again soon! Best regards, Maxime Hotel Basel Tlv
Dear Elsie, Thank you very much for your kind review. We’re glad you enjoyed the friendly reception upon your late arrival, the breakfast, cleanliness, and the comfort of the beds and pillows. We also appreciate your comment about the n… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewThe view of the sea
The hotel is completely run down
Dear Alle, Thank you for your feedback. We're glad you appreciated the flexible check-in, breakfast, and sea view. We acknowledge that the hotel is aging, and we want to assure you that a full renovation is planned in the near future to enhance the overall experience for our guests. We appreciate your insights and hope to welcome you back under improved conditions. Best regards, Maxime Hotel Basel Tlv
Dear Alle, Thank you for your feedback. We're glad you appreciated the flexible check-in, breakfast, and sea view. We acknowledge that the hotel is aging, and we want to assure you that a full renovation is planned in the near future … Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in December 2024
Verified reviewReviewed: 21 February 2025 · Stayed in December 2024
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewEverything was perfect! An amazing place me and my partner had a wonderful stay :) Staff, breakfast, views, on the beach, all was just perfect!
Hi Michelle, Thank you so much for your wonderful feedback! We are thrilled to hear that you and your partner had such a great stay with us. It means a lot to know you enjoyed the staff, breakfast, views, and our beach location. We can’t wait to welcome you back for another amazing experience. See you soon Maxime Hotel Basel Tlv
Hi Michelle, Thank you so much for your wonderful feedback! We are thrilled to hear that you and your partner had such a great stay with us. It means a lot to know you enjoyed the staff, breakfast, views, and our beach location. We can’t … Show more