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No comment

Stayed in August 2025

We felt that the food in the hotel was not as nice as we hoped it would be.

The hotel and grounds are beautiful, staff were very helpful and friendly.

Stayed in August 2025

The lack of regular food choices. Although there are four restaurants to choose from, all four have very fancy dishes. Having a few regular meal choices would be great although staff were very obliging when we asked if changes could be made to dishes.

Everything. The staff are lovely, the grounds are beautiful. The room was spotless. The staff could not be any nicer or accommodating.

Stayed in August 2025

Fabulous staff attention at this hotel Very comfortable Nice setting

Stayed in August 2025

What I did not appreciate that when I asked for the connection rooms - you as booking agent - did not NOT check that I could organise it when it would have been available to me according to the hotel. My son was very far away down the corridor. Not the hotel’s faults-yours.

Most

Stayed in August 2025

Beautiful place.

Stayed in August 2025

nothing

Lovely variety and fresh as it comes

Stayed in July 2025

We didn’t know we had to book times for the pool until we arrived and all the slots were booked out.

Food was lovely, facilities were very good and very focused on kids.

Stayed in August 2025

Relaxing very comfortable friendly and clean

Stayed in August 2025

Pre booking the pool- travelling with a baby or young kids means all plans go out the window. So simple things like not being able to to the pool when it suited was quite annoying. For example, if you planned on doing the wildlife park but it's raining and you'd rather wait until it clears - you would think "oh, I can use the pool in this 5 star resort", but no - you need to pre book for allocated slots on the hour. For the price the hotel charge - that's a significant inconvenience, and finally - might be the tipping point as to whether we'd come back with kids again. I understand why the hotel does it i.e to manage crowds - but maybe a more sensible policy would be to allow flexibility to families with young children. At 300 euro a night plus - it's a bit rich to stagger pool access

Beautiful grounds, great facilities, staff were excellent - food fantastic. The hotel is fantastic. Breakfast and bar restaurant staff in particular need a shout out - they went out of their way to help. We travelled with a 7 month old - and staff always were there to lend a hand, heat up baby food, give you the best most spacious seat at the bar etc. Breakfast is top class. Little things make a big difference - having condiments on the table for you - saves a lot of 'up and down' to the buffet . The hot food menu served to your table was brilliant. Best Eggs Benedict !

Stayed in July 2025

Nothing

Everything this place is amazing. Not only was the location great but the staff were exceptional. The spa manager went above and beyond to help us after not finding our reservation for the pool. She made an exception and allowed us and the kids to have a swim the food was amazing. The animal park next-door was great being so close to the city of Cobh Was amazing as well Breakfast was top notch staff over the top friendly

Stayed in July 2025

there was nothing to dislike

Food at every meal was very good and the staff were efficient

Stayed in July 2025

Liked to have stayed longer

Breakfast was excellent Grounds beautiful

Stayed in July 2025

Nothing

Beautiful surroundings and staff excellent

Stayed in July 2025

The staff in were amazing and couldn’t do enough for us, the food was delicious Lovely little surprise in the room for our special, can’t wait to return in the future.

Stayed in July 2025

Staff and facilities are excellent.

Stayed in July 2025

Having to leave !!

The attention to detail is second to none

Stayed in July 2025

Nothing

The look

Stayed in June 2025

The only down side I see was with the meal we got, the portions were small, very very tasteful lovely flavours,

Cleanliness was brilliant,it’s so peaceful and tranquil an relaxed, staff were amazing always welcoming and so so well mannered and friendly, the new chap I think he is the new bar manager was an absolute gentleman nice friendly funny have the laugh but still 100% professional, from the time we arrived to the time we left, it was beautiful to meet such lovely people from reception people to cleaners to all involved in your treatments,waiters an waitresss every body were so nice and happy and that vibe we felt, well done to all the team working there, it’s a team effort that makes it what it is an ye are doing it fantasticly, keep up the good work!!!

Stayed in June 2025

Nothing

Very family friendly

Stayed in June 2025

Nothing

From the moment we entered the doors staff were very friendly

Stayed in June 2025

Th accommodation was very comfortable. Reception staff were very helpful especially one girl in particular made our stay very special

Stayed in June 2025

Lighting in the room wasn’t great

Recently stayed for 6 nights. Excellent location, friendly staff, clean and comfortable rooms.

Stayed in June 2025

Night rate too high for the quality of the rooms. Interiors are a bit worn out, would benefit from a refurbishment

Great resort in a wide natural reserve

Stayed in June 2025