Reviews of Castle Oaks House Hotel 4 stars

Spacious room. Nice staff. Grounds good.

We stayed in room 112 and suffered an industrial noise all night - a loud kitchen fridge? Compressor? When it was off all was peaceful but when it kicked in then a very disturbing background electronic noise. We complained, staff acknowledged, refunded breakfast costs but a nights sleep was what we stayed for!!

The hotel is set on beautiful grounds and the staff were so welcoming and helpful. We stayed in a lodge which was great and very spacious. The breakfast & lunch were very good.

The shower was dreadful had no power and I was hardly able to rinse my hair. The hotel needs some tlc, the guest rooms and common areas looked very tired and its a shame as its a beautiful hotel.

The room was comfortable, and the room service was good. The staff was very helpful and friendly.

They would not accept cash at reception and it ruined our complete stay ... we were looking for a solution they stayed with a problem Absolutely dreadful treatment

The attitude horrible

Everything was perfect for my daughters wedding. Amazing staff and food and a truly stunning location

I actually can't think of anything that could have been better

The room was very spacious and there was plenty of parking, ideal if you are on a road trip. The nearby pool, which is part of the hotel complex, was wonderful, being covered, it is protected from the weather, and it also has a jacuzzi and sauna, perfect for relaxing after a long day. The hotel is nicely decorated, with an impressive main staircase, and dinner at the restaurant was good value and of good quality, especially since there are no other options nearby.

Breakfast was a buffet and felt limited, with little fruit (only cut and in syrup) and few pastry or bread options. Our room was on the second floor, but the lift only goes up to the first floor, so we had to carry our luggage upstairs. The room had no air conditioning, which was a real problem during the heatwave, as it was impossible to cool it down.

Great location and facilities

The door closers on the room doors. My arm is still bruised where the door hit me as I was exiting.

Gorgeous breakfast, plenty of options. The walk alongside the river is also very nice, with useful signs that explains the surrounding nature. My daughter loved the swimming pool of the leisure club (free access). Also, Mrs Maggie was always there for us taking care of each detail, with impecable courtesy. USB and USB-C plugs were available so, despite I didnt bring adaptors, i managed to charge my phone.

Staff were friendly at reception & breakfast. Grounds of hotel were very nice & leisure centre was great.

Apartment had very dirty old stained carpet & an old couch that also looked dirty. We had a baby crawling around & it didn’t seem clean. Apartments need to be upgraded.

Firstly the reception staff were very welcoming and helpful. The evening meal was top class and the river walk after dinner was lovely!!! The room had everything you could want and was of excellent standard. The breakfast was exceptional, good quality produce, cooked to order and a range of cereals, breads, fruit, all went towards making the breakfast experience a great one. The waiting staff were very friendly and keen to offer assistance if anything else was needed. I would definitely stay again, longer next time!!

If I had to make a criticism, it's a very small, the tea at breakfast was lovely but when I ordered tea in the bar it wasn't the same quality but that is the only thing I can think of!!

We stayed in one of the self-catering lodges. It was perfect for our needs. The lodge was spotless and the facilities very good. The hotel staff were excellent, extremely helpful, very friendly.

We stayed in Limerick to attend a concert in Thomond Park, while the hotel very helpfully arranged taxis for us, it's a bit out of the way from Thomond Park and Limerick city if you don't want to have to drive to them.

A fantastic hotel. The staff were so friendly and welcoming, especially the fabulous sisters Josephine and Maggie who made our stay even more special. Lovely evening meal and a huge buffet breakfast. We stayed in the Shannon Suite which was huge with views across the grounds and a massive, comfortable bed. The swimming pool is in the leisure centre at the end of the driveway and we really appreciated free use of the facilities.

Nothing at all. Highly recommended

Breakfast was lovely apartment was nice and the leisure pool was an added bonus. Very good value for money.

No fan in the rooms could open the doors when we were there, but had to close them when away and at night which meant the rooms were warm and humid.

Great central location for exploring the south west of Ireland. Easy access to a good road network to get where you are going. Excellent pool. Staff were very helpful when we woke up to a puncture from our previous days travel. We plan to return next year to use it as a base for a longer stay.

Staff were absolutely amazing

Lift took about 3 minutes to go up one floor, then stairs to next door with a baby and pram etc and luggage. Nobody offered help! Or told us the situation.

Location Food

Hotel looks and feels a bit tired. Grounds are neglected and not kept in any meaningful way so ignore the photos online " obviously old "which is a shame because of the setting and location. Bar has no atmosphere during the daytime.

Very comfortable and spacious room (family room). Also the breakfast was terrific. The grounds are beautiful and there are nice walks that you can take along the river towards the village. Ample parking free of charge. The staff were super helpful and friendly and they helped me to set up a special surprise for our travelling companions.

The hotel is a little dated. Having been there many times over the last few decades, there has been little modernisation but perhaps this adds to the charm of the place.

Spacious bedroom, lovely hotel decor with the charm of a country house building. The food and Guinness was good too!

TV did not work which was found to be due to two reasons. The set was not plugged in and on investigation by me I found the plug and socket was hidden behind TV which was mounted to the wall on a non moveable bracket. This meant climbing on furniture to gain access behind the set to plug it in. And when plugged in, I still could not operate it as the remote control was faulty. But the main problem was the sink in the bathroom as when operating the plunger type plug, it stuck in place meaning I was unable to drain the sink following a shave. On reporting both problems to reception everything was rectified by a lovely maintenance chap but given the status of the hotel I found this disappointing.