The toilet is not as clean as expected.

Walking distance to Arena, very good place to stay when you're planning for concerts

Stayed in July 2025

Old hotel not renovated, Aircon not controllable, to reach the lobby have to go around park and building. Taxi drivers don't know the way. Very complicated location.

Staff, breakfast

Stayed in May 2025

Room need improvement especially the bathroom. It is very outdated. Air-conditioning was making big noise due to old age.

Staff was asset of the hotel. Every team member was nice

Stayed in May 2025

Property is massive, having more info about getting around would have been useful

Room was spacious, could be cleaner

Stayed in May 2025

The access to the lagoon lobby was difficult to find for our driver.

The staff are friendly helpful.

Stayed in May 2025

Hotel is too old

Stayed in January 2025

Very centrally located and great value for the price. Wouldn't call it the best but for a short weekend solo trip it was perfect. Basic but decent gym. Nice pool and the rooms are spacious. The staff is super friendly. Decent breakfast buffet

Stayed in February 2025

Not as glorious as it was.. stayed here a few times. the last one was years ago at the hotel but 1st time at the apartment. this place seems run down, huge and very beautiful apartment but didn't get to use washer dryer because was told that will only available/accessible by long stay guests(didn't find this fine prints while booking though) Rooms are so spacious, and so do the bathrooms, BUT the faucets are not working properly, and there are leaking from the tub seeping to the bathroom floor.. We took every care to prevent that happening ..to jo avail. The staff was very friendly. The in and out routes are confusing and have to stop for directions. Apparently, the car has to go through basements parking and comes out the other way for in and out

Near to JICC

Stayed in February 2025

recent change to access the property

All are okay. however, recently i saw access to the property become congested.

Stayed in November 2024

Gentle, smilling staff, exceptional position next to town center, fine set up

Stayed in December 2024

A few little issues like my room door not closing by itself, and being stuck in the elevator for a little while because my card had expired despite having an agreed later checkout.

The staff are, as always, very pleaseant and helpful

Stayed in November 2024

Long dark black hair in the bathroom. Also some plastic on the carpet in the room. Makes me think they didnt really cleaned it. Also the aircon was freezing cold. No switched off posibility on the wall. Put in on max heat yet didnt change at all. The place is very old. Shabby. Dark. Reminded me of The Shining. I'm sure it was amazing 40yrs ago but not cool anymore.

Beautiful gardens. Very nice breakfast. comfy bed.

Stayed in November 2024

Old hotel, very problematic elevator, only 2 worked bikes on very big hotel (3 bikes are broken) - we were 3 persons so we can't used it, noise isolation is not good (if sone festival or concert outside, in the room so noise), staff at reception is not good - always said yes-yes and nothing do (maybe they have a bad English, in really they understand nothing and says always just yes-yes-yes).

Big room, good waterpool, good location, tunel to conference center is convenient.

Stayed in September 2024

Hot water didnt working, old furnish

Stayed in September 2024

Facilities very tired. Basic furniture and fixtures (carpeting, bathrooms, electrical sockets, light fixtures, etc.) are worn and in need of replacement. Cable television signal was constantly buffering. No major international news (BBC, CNN, Bloomberg) channels available. Wi-Fi coverage was spotty. Gym facilities were adequate but in need of updating. Pool closed at 6pm. Limited menu selection at restaurants. Breakfast was far more limited than in previous years. Labyrinth drive through the grounds to reception from the street inaccessible to ride sharing vehicles.

Excellent staff and service. City centre location. Cleanliness. Classic 1970s / 80s Jakarta grand hotel decor. Room was very quiet - as requested. Excellent housekeeping standard.

Stayed in August 2024

The hotel is quite outdated, elevators take forever, and there are some problems with electricity sometimes. It is VERY invoncenient accessing the hotel, grabs and taxis have to go around the facilities and parking for 10-15 minutes to get to the entrance and then again to exit as the normal entrance is blocked, which is a pain when buying food or ordering grab to go anywhere.

The hotel is right next to the exhibition center and connected by a tunnel, it's convenient. Pool area is quite nice.

Stayed in July 2024

The restaurant did not have an a la carte menu for lunch or dinner. it was only an international buffet.

I was upgraded to the executive floor where the room was very spacious. The pool was very nice with comfortable beds. The tunnel to the Jakarta Convention Centre was very convenient

Stayed in July 2024

AC didnt work properly and could be really cold.

Central area, great view of the skyline, easy access to public transport, pool is great. Great staff! Fanni at the receptionist was really helpful and kind.

Stayed in June 2024

I did find a couple of minor drawbacks during my stay. The entrance was a bit confusing as many gates were closed, making it a bit tricky to find the way in. Additionally, the atmosphere in the Kudus lobby was slightly dim. However, these issues did not diminish my overall enjoyment of my visit.

I recently stayed at the Sultan Hotel on June 11th and had a wonderful experience. The location is incredibly strategic, as I was able to walk to the main Senayan stadium (GBK) with ease. The staff were very friendly and responsive, making my stay even more enjoyable. What stood out the most were the delicious breakfast options and the serene swimming pool, which provided a perfect spot to relax and unwind.

Stayed in June 2024

Very run-down. Once stepped into the hotel room, I was greeted by a cockroach. There are still some dead bugs. Floor, toilet floor not clean. Stained bedsheets. Cupboard doors couldn't close properly. Bathroom water choked. Hair dryer low power.

Nearest to the sport centre. There's Youtube to watch from TV.

Stayed in May 2024

The bathroom should be renovated.

The service staff at reception and concierge were very kind and helpful, as well as the security at entrance and parking.

Stayed in May 2024

Shower heater was not working as expected but engineering fixed it

Location and facilities. Buffet

Stayed in May 2024

Due for an upgrade/update. Walls were dirty, amenities outdated, furnishings were outdated. Could be cleaner as well. Was put up on a smoking floor and it smelled like someone is smoking 24/7 in there.

The staff speaks great English and they were extremely friendly and accommodating; m for once, I could communicate with them easily and the location is near to the stadium so if you’re heading for concerts there, this would be a great location.

Stayed in May 2024

Washrooms can be improved. The shower was pretty old and needs repair/change.

The hotel property is huge, I really like the open area people can roam around freely and take fresh air. Hotel room was clean, quite good in size, the window was having sufficient sun light. Breakfast had many options, the staff was friendly and soft spoken. If you really like to jog, run and exercise in open, clean area then it's the best choice. 9 tennis courts, a very good swimming pool highlight. It's walking distance from IDX building and Pacific Place Mall. The MRT station is just right next to the building.

Stayed in May 2024