Everything was perfect. Room, services, restaurant, pool, spa and sauna.

Stayed in August 2025

• bad communication with the boro bodur sumrise tour • old small and outdated bath

• very beautiful building with very nice attrium for breakfast and dinner • comfy beds

Stayed in August 2025

This very beautiful and historic hotel could benefit from a general overhaul and revamp to modernise the facilities. For the restaurant buffet, more targeted options could perhaps enhance quality over quantity.

Splendid looking hotel with impressive artifacts from the colonial era, beautiful architecture and swimming pool. Offers spa services, transportation can be arranged, efficient laundry service, generous breakfast buffet. Staff is very helpful and polite.

Stayed in August 2025

There’s hardly any sound insulation, you can hear everything from the other rooms, the corridor, and the pipes making noise…

Great breakfast, and the hotel is in a beautiful building. Our room was away from the traffic noise.

Stayed in August 2025

The room ambiance could be enhanced by adding a fragrance diffuser

Very beautiful architecture!

Stayed in August 2025

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Amazing people and beautiful interiors!

Stayed in August 2025

The rooms in the older building aren’t as nice so definitely recommend the second building overlooking the pool

Great location, nice service, relaxing place to stay for a few days and a lovely building

Stayed in August 2025

The rooms are getting old. The restaurant could be better.

Very beautiful historic place. Fantastic breakfast. Beautiful swimming pool.

Stayed in August 2025

We had a lovely stay at The Phoenix. It is an interesting place that is beautifully decorated. Staff were fantastic. Our room was clean and comfy. The breakfast spread was astounding. There is a pool and spa, including free use of sauna and gym. The hotels also organised our sightseeing, which made things easy and relaxed as they drove us around. It is perfectly located and all in all we can highly recommend it!

Stayed in July 2025

It was disappointing to see a guest enter the lift with a lit cigarette then proceed down the corridor & enter his room, very inconsiderate! We did report to reception & we told it would be dealt with.

Room was spacious with a nice balcony overlooking the pool. Breakfast was mainly Indonesian choices (which was fine by us), there was also an egg station where you could place your order & a fresh juice bar. Restaurant staff of an evening were fantastic. As it was our anniversary our room was decorated & we were given a cake. A lovely surprise! We thoroughly enjoyed our stay.

Stayed in August 2025

The environment and the staff members. It is as well very well placed in the town.

Outstanding staff. Staff members like Arin or Ali are truly at the service of the customers, going beyond what would be normally expected.

Stayed in August 2025

Nothing I can think of. I'll be back!

Absolutely beautiful hotel. Looks like a museum! Great staff, awesome location.

Stayed in July 2025

Nothing

Excellent hotel, comfortable bed, great breakfast options. Location is perfect only a 30 min walk to the popular Jalan Malioboro.

Stayed in July 2025

BBQ buffet was alright but not exceptional.

Nice pool, cosy dining place, wonderful staff, good location, again, amazing staff

Stayed in July 2025

The bathroom was a bit outdated and could use some renovation.

The architecture of the hotel is beautiful: old style in the center of Yogyakarta.

Stayed in July 2025

Nothing

Breakfast was excellent, rooms very good but bathroom outdated

Stayed in July 2025

Everything was perfect. Staff at the reception are absolutely fantastic. Each time we had questions - they were incredibly helpful and knowledgeable. Thank you!

Breakfast was good, I loved the fried ananas. I didn’t like the absence of decaffeinated coffee.

Stayed in July 2025

Nothing

Location, next to Il Malioboro. Beautiful hotel with nice rooms and an amazing breakfast.

Stayed in July 2025

Nice room, Nice swimming pool. Very helpful staff

Stayed in June 2025

Very beautiful hotel Excellent staff and service Great location

Stayed in June 2025

History

Great hotel

Stayed in July 2025

Nothing

Incredible included breakfast, with fresh masse to order juice, local specialties, made to order eggs, salable bar, pasties, sweets and lovely traditional music. Best meal in Indonesia! Great pool, tasteful decor with local antiques, beautifully renovated historic property. Excellent location

Stayed in June 2025

Bathroom needs a good cleanse (black mold) and update (sink and faucets are very old), poor water pressure in the shower. Curtains don’t close completely so there’s a lot of light in the room at night.

Beautiful building in a good location. Swimming pool area is gorgeous. Spacious rooms and comfortable bed. Warm and welcoming staff. Some improvement points but still overall very good experience and would stay again.

Stayed in July 2025

See above re water. Crazy tiny cups in room if you wanted tea.

Gorgeous old colonial style hotel in a great position . Lovely door outdoor courtyard restaurant with probably the best breakfast we have ever had ! Room was pool view and quiet . Agree with others it’s nonsense to charge $ for tiny bottle of water . Install some water coolers so people can refill. Spa was very good and v well priced . Happy hour was a bargain and the food in the restaurant was very good ( we only ate local food) although service at dinner could be a bit haphazard. Reception staff v helpful and booked transfer to airport for us , laundry pick up etc .

Stayed in June 2025