Reviews of Mossca Mooi 3 stars

Rooms is big ! And comfortable

The location and the service

The route to the hotel is very narrow and bumpy

Very beautiful. Nice pool.

The towels are very damp and smelly.

Very good location, family run villa. Felt right at home and well taken care of. Breakfast was included, and delivered to our patio every morning at our requested time.

We liked everything, initially booked 5 night but ended up adding 2 more to our stay! The staff is really nice, always smiling and ready to help anytime :) Room is cleaned daily and bed is made, breakfast has 2 options every day: diff version of eggs or something sweet (pancakes smoothie etc), it was delicious every time and served on room terrace at the time you choose every day. Pool is clead and nice to chill at, location is peacefull and quiet and in 3 min by foot you are on the one of main streets in Ubud, lot of bars, restaurants near by. Beutifull place, exact as in photos, once we come again we will stay here for sure! Thank you Mossca Mooi! ♥️

Fact that we couldn't stay longer! :)

The room cozy and clean, the breakfast also amazing but need extra charge if you want to order others juice, near the property there’s plenty of restaurants and laundry easy to be accessed. The places also quite.

I booked and full paid for almost 3 weeks but i have unpleasant experienced with the way staff communicate with me, first i have planned call home visit massage therapist for have massage at villa but ended up have massage on the floor with my yoga mat because the staff in the property doesn’t allow me to have massage on bed with reason they’re so afraid their furniture will get stains. I understood and negotiated the solution, I won’t used massage oil or i will responsible to pay more for the bed cover laundry, but they answered not very nice way and asked my massage therapist to leave. But that night i felt unwell so i really need that treatment on my yoga mat. Second day 9 i decided to leave one night stayed near beach, when about i left they called me about the bed cover on my bed was torn after I left, i just used the bed very normal, and this is make me fed up so i reply to them I won’t comeback and they can keep the money for buy it. I still have one more week stay in the villa but for me better i lost my money rather than dealing with situations like that it’s so drained my energy. Now I would like to stay the place bit overpriced for the service like that, and they should make improvements on their management and training their staff. It’s very disappointed experience for me.

Best breakfast I’ve ever had at a hotel! The staff were always smiling and ready to assist with anything we needed.

Staff were amazing, the smoothie bowl was the best I have ever tasted

The room we saw in the hotel advertising was not what we got, there was no fridge in the room, the grounds weren't nice down the bottom of the property

The staff at MM are absolutely lovely and are great at anticipating your needs. This was my 4th visit and I’ll definitely be back.

The newly renovated rooms are stylish but lack a desk or table to work on.

Location was very good gardens nice pool clean

Breakfast was ok - just Room was ok, comfortable though room facilities were less than expected - towels were smelly - shower blocked up - sink blocked up - very little luggage storage

The location was brilliant, we could walk everywhere and there is a laundry right next door.

The breakfast fine but not great, there was no functioning safe and the staff keep your room key during the day.

Mossca Mooi is a very cute small boutique hotel with 8 rooms, the 4 rooms at the pool have a beautiful modern interior and spacious bathroom. The bed was very comfortable, AC working well and blackout curtains. I loved to sit on the balcony sofa and read. The pool is small but good for a quick refreshment. The location is perfect when you want peace, it's quiet as it's hidden in a corner where you don't hear any traffic sound but it's still so close to all the main attractions and restaurants that you can also walk everywhere. Breakfast is getting served on the balconies from 7-10am. Choices are limited to two options every day and looks beautifully arranged, the fresh juices were nice. The service is really good, the staff is very caring. Every day they clean your room and in the evening they come again for turndown service. In the reception they offer complimentary cold teas. We would definitely stay here again.

During our stay there was unfortunately renovation work going on and it was very noisy from 9am onwards. It was a bit ruining our mornings waking up from the noise as we usually like to sleep in on holidays. Starting a bit later would have been a nice gesture. The only thing we felt needed more attention is Breakfast. The served bread was very dry and hard, as it was essential for the meal it ruined the overall experience. Salt and pepper was always missing, serving small sachets would help. Serving the Coffee in a French Press with milk and sugar aside is our suggestion to improve the coffee. The taste of the balinese coffee is ok but not good when the tiny cup is half full with coffee powder. We missed a few small things that would have made our stay more comfortable. A water kettle and cups or glasses in the room or in a common area. Some dedicated space for the luggage and clothes. Small hand towels with an option to keep next to the wash basin. Offering glass instead of plastic bottles is nowadays a matter of course.

Staff team was amazing so helpful 100% Like that they book stuff to do easy and fast for you Pool 1 favorite part

Lots of ants inside the room It would be good if there was a fridge so easy have cold drinks all the time

quiet yet convenient

room with all lights on still dark

Good, fresh well presented breakfast. Clean pool. Excellent, quiet but central location. Friendly, kind, helpful staff.

Pool lounges were not adjustable or comfortable.

Service and Facilities

Location

Comfortable bed, good aircond, pool view was great. Staff friendly and welcoming.

Safe didn't work.

The rooms were really large and cozy and well decorated to make it feel really cozy. The location is perfect and close to everything we needed to get to in Ubud by walking. Breakfast was served at the porch of each room which was a nice touch. The staff were really lovely.

Everything was really nice so no complaints.