Reviews of The Bellezza Suites by Nemuru 4 stars
Jl. Letjen Soepeno No.34, Alteri Permata Hijau, 12210 Jakarta, Indonesia
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Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewBreakfast was good, if would be nice if there was fresh milk for tea and coffee
The toilet seat was very worn out and dirty looking, the taps were all loose and moved when I tried to turn on the water. No sink plug in the face basin.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewless choices
the smell of the whole premises
Reviewed: 21 October 2024 · Stayed in September 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewCentral location
The building and facilities are very badly maintained. The breakfast buffet is terrible
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewThe family suites of this hotel are in urgent need of a comprehensive renovation. The decor is not only outdated but also in a state of disrepair, rendering the environment uninviting and shabby. The standards of cleanliness are profoundly disappointing; the rooms emit a persistent unpleasant odour, and mould is visibly present, raising significant health concerns. Moreover, the sofa is in an unacceptable state of filth, with stains marring most pieces of furniture throughout the suite. The water pressure in the showers is alarmingly weak, making it nearly impossible to maintain a stable and comfortable water temperature. To compound these issues, all balcony doors are incapable of being secured, and the anti-hotlinking mechanism of the front door is both broken and missing, creating severe safety risks for guests. In light of these unacceptable conditions, it is imperative to state unequivocally that this hotel fails to provide value for money. I strongly advise all potential visitors to avoid this establishment at all costs to preserve their health, safety, and overall well-being during their stay.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewReviewed: 14 October 2023 · Stayed in September 2023
Verified reviewReviewed: 1 September 2023 · Stayed in August 2023
Verified reviewThe gym and attached shopping.
The facilities were outdated and old. The room smelled and so did the linen. It was a chore to get towels. No gym towels or pool towel’s available. Wouldn’t provide extra towels for any reason. No gas for the hot plate. Surrounding area is not pedestrian friendly.
Dear Mr / Mrs Fresquez, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Fresquez, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very va… Show more
Reviewed: 24 July 2023 · Stayed in May 2023
Verified reviewThe location is OK
Old building its seem lack of maintenance due to earlier pandemic condition
Dear Mr / Mrs Gema Akbar Solihin, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Gema Akbar Solihin, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input a… Show more
Reviewed: 11 July 2023 · Stayed in July 2023
Verified reviewGood location and good staffs. Special thanks to Mr. Gupfron
Dear Mr / Mrs Changkyung Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Changkyung Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very v… Show more
Reviewed: 24 May 2023 · Stayed in May 2023
Verified reviewGood location and friend staffs. Large space made us comfortable stay.
Dear Mr / Mrs Changkyung Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Changkyung Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very v… Show more
Reviewed: 15 May 2023 · Stayed in May 2023
Verified reviewTheir gym was surprisingly new, it have all the equipments like a proper gym. It’s located near 2 (almost empty) malls, so you have many options to eat.
It looks very dated and there is strong smell coming from the bathroom. They need to do something without, the bathroom had drainage hole that they decide to open it so that a pipe coming from one of the AC unit. I close the hole with some paper and it does help to remove the smell.
Dear Mr / Mrs Dhuhanawuri, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Dhuhanawuri, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very… Show more
Reviewed: 13 April 2023 · Stayed in April 2023
Verified reviewHotel is placed at the same complex as business & shopping building. Very convenient. Staffs were very kind. Specially thanks to Mr. Grufan. Sorry if remember your name wrong.
Commodities were outdated and scarce. Closet hangers were broken, beds were hard, and I saw the bugs on floor.
Dear Mr / Mrs Changkyung Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Changkyung Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very va… Show more
Reviewed: 25 February 2023 · Stayed in February 2023
Verified reviewReviewed: 10 December 2022 · Stayed in December 2022
Verified reviewNothing.
The room was horrible. Small ccockroaches running around in the entrance and kitchen area (killed two) and ants all over the toilet sink. It felt dirty and old. Not all like the pictures (must be very old pictures). Compared to other central hotels completely overpriced.
Dear Mr / Mrs Marie Eriksson, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Marie Eriksson, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are v… Show more
Reviewed: 5 December 2022 · Stayed in October 2022
Verified reviewReviewed: 28 November 2022 · Stayed in October 2022
Verified reviewReviewed: 13 November 2022 · Stayed in November 2022
Verified reviewEverything is very good, and in great condition (Set aside the interior concern). Though the interior is decent luxurious style, but it's clean, the water heater is working normal, great bathtub condition with no damage, the AC is great and chilling, the bed and pillow are comfortable (on both rooms), very quiet room, the internet is fast with some cable tv channels working great.
Only the room lights, it is not white (preference concern). Anything is none.
Dear Mr/Mrs Levibi, Warm greetings from The Bellezza Suites Hotel. Thank you for taking the time to write about your stay experience with us. We are very pleased to know that you enjoyed your stay with us. Receiving good input from ladies and gentlemen certainly makes us more enthusiastic about improving our services in the future. Once again, thank you for your support, ladies and gentlemen. The entire team of The Bellezza Suites Hotel looks forward to welcoming you back to our hotel. Regards, Management
Dear Mr/Mrs Levibi, Warm greetings from The Bellezza Suites Hotel. Thank you for taking the time to write about your stay experience with us. We are very pleased to know that you enjoyed your stay with us. Receiving good input from la… Show more
Reviewed: 21 October 2022 · Stayed in October 2022
Verified reviewReviewed: 6 October 2022 · Stayed in September 2022
Verified reviewlocation
not clean
Reviewed: 5 October 2022 · Stayed in October 2022
Verified reviewlocation near shopping center and food
a lot noise thats make crazy , not clean at all , blanket feeling itchy
Dear Mr / Mrs Matheus, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valuable for us as a reference to improve the quality of our products and services. Once again, thank you for your support sir and madam. The entire team of The Bellezza Suites Hotel hopes to welcome you back to our hotel. Regards Management
Dear Mr / Mrs Matheus, Warm greetings from The Bellezza Suites Hotel, Thank you for taking the time to write about your stay with us. We apologize for your inconvenience during your stay with us. Your comments and input are very valua… Show more
Reviewed: 5 October 2022 · Stayed in October 2022
Verified reviewReviewed: 3 October 2022 · Stayed in September 2022
Verified review