Reviews of The Alana Yogyakarta Hotel and Convention Center 4 stars
Mataram City - Jalan Palagan Tentara Pelajar KM 7 , 55581 Yogyakarta, Indonesia
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewClean
Location
Dear Triyani Thank you for taking the time to share your feedback. We’re pleased to hear that you were satisfied with the cleanliness of our hotel — our team works diligently to ensure a comfortable and hygienic environment for all our guests. We’re sorry to learn that our location did not meet your expectations. While we are situated slightly away from the city center, many guests appreciate the quieter atmosphere and convenient access to several major destinations in Yogyakarta. We truly value your input and hope to have another opportunity to welcome you back for an even more enjoyable stay. Warm Regrads Erwin Prabowo Front Office Manager
Dear Triyani Thank you for taking the time to share your feedback. We’re pleased to hear that you were satisfied with the cleanliness of our hotel — our team works diligently to ensure a comfortable and hygienic environment for all our gue… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewLocation Friendly and polite staffs ( credit to reception staff that time, 1 male staff during check in and two female staff during check out but forgot all the name... sorry ) Good quality breakfast
Nothing All good
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewBreakfast menus which is quite various and the taste.
The Iron and Iron board was not in good condition.
Dear Edi Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the iron will be looked into and we will do our best to rectify the issue(s). We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia. Regrads Erwin Prabowo Front Office Manager
Dear Edi Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the iron will be looked into and we will … Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewRoom is spacious, clean and bright
It turns out no different between deluxe room and executive club room.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified revieweverything
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewBig property. The room is spacious and clean. They provide room as requested with no problem.
I guess nothing
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewGood place for relaxing. Good varieties of breakfast.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewA good place for relaxing. Great breakfast.
Reviewed: 3 April 2025 · Stayed in January 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewLocation
Reviewed: 10 March 2025 · Stayed in March 2025
Verified review