Reviews of Raffles Jakarta 5 stars

Dear Ms. Ikram, Thank you for sharing your wonderful experience with us. We are thrilled that our team, from Bayu and Beril to our housekeepers, made you feel so special and cared for, and that our breakfast and thoughtful touches added joy to your stay. It warms our hearts to know you felt the magic of Raffles, and we look forward to welcoming you back to your home with us soon. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dear Ms. Ikram, Thank you for sharing your wonderful experience with us. We are thrilled that our team, from Bayu and Beril to our housekeepers, made you feel so special and cared for, and that our breakfast and thoughtful touches added jo… Show more

Dear Ms. Judith, Thank you for such a thoughtful review, your kind words truly capture what we hope to offer: a place of calm and charm in the heart of the city. We’re delighted that the serenity of our rooms, gardens, and pool area provided a welcome contrast to the vibrant energy of Jakarta. Even more so, we’re grateful that our team’s warmth and attentiveness helped make your stay feel like a true haven. We look forward to welcoming you back whenever you’re ready for another peaceful escape. Warmest regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Dear Ms. Judith, Thank you for such a thoughtful review, your kind words truly capture what we hope to offer: a place of calm and charm in the heart of the city. We’re delighted that the serenity of our rooms, gardens, and pool area provi… Show more

Dear Mr. Aljumaah, Thank you for sharing your experience with us. We're delighted to know that the warmth and attentiveness of our team made you feel truly welcomed, it’s a hallmark of what we strive to offer at Raffles Jakarta. That said, we're sorry to learn that the in-room dining experience didn’t quite meet expectations. Culinary comfort, especially when enjoyed in the privacy of your suite, should always feel indulgent. Please rest assured your feedback has been shared with our culinary team for thoughtful review and improvement. We hope to have the pleasure of welcoming you back for a stay that delights in every detail, from the service to the very last bite. Warmest regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Dear Mr. Aljumaah, Thank you for sharing your experience with us. We're delighted to know that the warmth and attentiveness of our team made you feel truly welcomed, it’s a hallmark of what we strive to offer at Raffles Jakarta. That … Show more

Dear Mr. Mohammed Tariq, Thank you for your kind words, we're delighted to know that your stay was both seamless and memorable. It's always a joy to hear when our facilities hit the mark, and we're especially glad the pool left a splash of delight in your experience. Whether you're here for business or leisure, we aim to make every moment feel refreshingly effortless. We look forward to welcoming you back to Raffles Jakarta for another stay that’s just as extraordinary. Warmest regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Dear Mr. Mohammed Tariq, Thank you for your kind words, we're delighted to know that your stay was both seamless and memorable. It's always a joy to hear when our facilities hit the mark, and we're especially glad the pool lef… Show more

Dear Bapak Pandu, Thank you for sharing your experience with us in such thoughtful detail. We're pleased to know you appreciated the comfort of our beds, the cleanliness of our rooms, and the breakfast offerings—especially the special touches from our culinary team. At the same time, I truly regret the inconveniences you encountered, particularly the delay in check-in, the unexpected room setup, and the lack of clarity around parking. These are not reflections of the hospitality we take pride in, and I sincerely apologize for the missed opportunities to provide the seamless experience you deserve, especially during such a meaningful occasion. Your feedback is invaluable and has been shared with our team as we continuously strive to refine every aspect of our service. We hope to have the privilege of welcoming you back in the future and regaining your confidence through the level of excellence we’re truly known for. Warmest regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Dear Bapak Pandu, Thank you for sharing your experience with us in such thoughtful detail. We're pleased to know you appreciated the comfort of our beds, the cleanliness of our rooms, and the breakfast offerings—especially the special … Show more

Dear Ms. Amanda, Warm greetings from Raffles Jakarta. Thank you for taking the time to share your wonderful review. I’m truly touched by your kind words and delighted to know that your 2-night stay before attending the wedding was such a memorable experience. From your appreciation of our Signature room comforts (yes, the heated toilet seat is a favorite detail!) to the oasis-like pool and the exceptional service at the Raffles Club, it brings us joy to know we could make your time in Jakarta feel special and seamless. We’re also pleased that you found the private access to Lotte Mall convenient, it’s one of the features many of our guests appreciate. Your kind recommendation to the wedding party means a great deal to all of us. While we may not be able to do much about Jakarta traffic, it’s reassuring to know that our team, service, and environment left such a strong impression. I would be delighted to personally assist you if you ever plan to return to Jakarta, whether for another celebration or a peaceful retreat. You’ll always have a home with us at Raffles, where you arrive as our guest, leave as a friend, and return as family. Warmest regards, Rhany Guest Experience Manager Raffles Jakarta

Dear Ms. Amanda, Warm greetings from Raffles Jakarta. Thank you for taking the time to share your wonderful review. I’m truly touched by your kind words and delighted to know that your 2-night stay before attending the wedding was such a m… Show more

Dear Mr. Alqahtani, Thank you for this delightful review, it brought big smiles to our faces, just like the ones you saw throughout your stay! We’re thrilled to hear that our team’s proactive care and cheerful spirit made you feel well looked after, and that your room hit all the right notes, from sparkling sheets to sips of espresso. It’s the little touches (and fully stocked Private Bars!) that we hope turn a good stay into a great one. We can’t wait to welcome you back for another seamless and smile-filled experience. Warm regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

Dear Mr. Alqahtani, Thank you for this delightful review, it brought big smiles to our faces, just like the ones you saw throughout your stay! We’re thrilled to hear that our team’s proactive care and cheerful spirit made you feel well l… Show more

Dear Mr. Husain, Thank you for your kind words! We're delighted to hear that your stay with us was a luxurious retreat for the whole family and even more thrilled that the swimming pool made such a splash! Moments like these are what we love most: happy memories, shared smiles, and just the right touch of indulgence. We look forward to welcoming you all back for another dip into Raffles magic. Warmest regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

Dear Mr. Husain, Thank you for your kind words! We're delighted to hear that your stay with us was a luxurious retreat for the whole family and even more thrilled that the swimming pool made such a splash! Moments like these are what … Show more

Dear Sammy, Thank you very much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our location, service, and the cleanliness of our hotel — it truly means a lot to us. Your kind words encourage us to continue delivering heartfelt hospitality and memorable stays. We also appreciate your input regarding the variety of breakfasts. Please rest assured that your comments have been noted and shared with our culinary team for thoughtful review and future improvements. We hope to have the pleasure of welcoming you back again soon, where new possibilities await and familiar comforts return. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dear Sammy, Thank you very much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our location, service, and the cleanliness of our hotel — it truly means a lot to us. Your kind words encourage u… Show more

Dear eddyarif, Thank you so much for your kind words. We’re delighted to hear that you enjoyed the spacious room and our breakfast offerings and that our team made a memorable impression with their friendly and thoughtful service. Your appreciation means the world to us, and we’re grateful for the opportunity to be part of your experience in Jakarta. We hope to welcome you back again soon for another stay filled with warmth, comfort, and genuine hospitality. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dear eddyarif, Thank you so much for your kind words. We’re delighted to hear that you enjoyed the spacious room and our breakfast offerings and that our team made a memorable impression with their friendly and thoughtful service. Your ap… Show more

Dear Mr. Che Wan Muhammad, Thank you very much for your kind review. We’re delighted to hear that you found your experience with us to be of great value, from the generous breakfast selection to the spacious and clean surroundings. It’s always our pleasure to create an environment that feels both comfortable and memorable, and your kind words are a wonderful encouragement for the team. We look forward to the opportunity of welcoming you back again soon, where more delightful moments await at Raffles Jakarta Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dear Mr. Che Wan Muhammad, Thank you very much for your kind review. We’re delighted to hear that you found your experience with us to be of great value, from the generous breakfast selection to the spacious and clean surroundings. It’s a… Show more

Dear Mr. Walid, Thank you so much for your kind words and for rating your stay with us as exceptional. We’re truly delighted to know that our team and the convenient access to the mall left a positive impression on you. It was a pleasure welcoming you, and we hope to create more memorable moments for you on your next visit. At Raffles Jakarta, we look forward to being your home of endless possibilities, where you arrive as a guest, leave as a friend, and return as family. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dear Mr. Walid, Thank you so much for your kind words and for rating your stay with us as exceptional. We’re truly delighted to know that our team and the convenient access to the mall left a positive impression on you. It was a pleasure … Show more

Dear j4321, Thank you for sharing your experience with us. We’re truly delighted to hear that you enjoyed the comfort of your room, the convenience of being connected to the Lotte Shopping Avenue, and the peaceful Hendra Gunawan garden next to our pool area. It’s a hidden gem we love, too! We also appreciate your noting the wellness facilities. We currently offer a steam room and outdoor whirlpool for our guests to use for the hydrotherapy facilities. We hope to have the pleasure of welcoming you back soon, where comfort, convenience, and heartfelt service await you once again. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Dear j4321, Thank you for sharing your experience with us. We’re truly delighted to hear that you enjoyed the comfort of your room, the convenience of being connected to the Lotte Shopping Avenue, and the peaceful Hendra Gunawan garden nex… Show more