Reviews of Nugraha Guest House 2 3 stars
Jalan Raya Pengosekan, 80571 Ubud, Indonesia

Loading
Guests also reviewed these properties:
Lyon, France
Kaohsiung, Taiwan
Bologna, Italy
Stellenbosch, South Africa
Meisenheim, Germany
Lawrence, United States
Melbourne, Australia
Hokitika, New Zealand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery peaceful despite being so close to the main street. Lovely peaceful pool area. Friendly staff.
Nothing
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe stayed here for a week, the location was perfect, close to the main road but you could barely hear the noise. The pool area is beautiful. If you need anything, just ask the staff, they are very helpful and give you everything. They also clean the place regularly, not just the rooms. There is drinking water available in the kitchen.
Nothing
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe staff were super friendly and very helpful. My luggage was stuck at another airport for 5 days. The owner and staff went out of their way to help me communicate with the people at Bali airport (language barrier so it was stressful for me) my bags finally arrived. Breakfast was very simple but nice. I liked that the staff always made sure there was a hot flask of water available (no kettle in rooms they provide hot water in flask daily) Wayan and all the others were attentive and kind. Pool was cleaned regularly. Great location. I stayed here for a month and would definitely return.
No TV in the room and no bed side lamp are the only two things I would have liked but that being said it was still lovely and I would recommend and stay here again.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI loved my stay at Nugraha. The room was great, the location amazing and the pool was a beautiful and relaxing place to hang out or to have breakfast. I will be back!
My mattress could have been a bit firmer, it was a bit soft for me.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely poool and friendly staff
Nothing
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewPool and garden
I did a lot of research before booking this place, but the reviews are completely misleading. It is grossly overrated. There are many other hotels nearby — cheaper, the same price, or slightly higher — that will welcome you wonderfully. This place has no receptionist, empty reception and no service whatsoever. The only staff are smiling cleaning ladies who don’t speak a word of English, so you can’t ask for help. The owner is never there. When I asked for him, and pointed out problems, he got defensive and told me to “go rate him on Booking.com.” I had confirmed a ground floor room before arrival, but was given one on the top floor at the very back of the property. Breakfast is awful: overcooked fried eggs, greasy pancakes, no juice. You have to track down a cleaning lady to request it, and it’s served on your balcony on a tiny coffee table so low you have to eat bent in two. No breakfast area at all. The common kitchen often had no water. The room, while it looked nice, was stripped of essentials: no bedside lamp, faulty door, only one tiny hand soap, one towel, and no bath mat. If you value service, comfort, and honesty — stay far away from this property.
Thank you for giving a review of our place' we apologize in advance and we know you are a guest as a king but you should know you are staying in a guest house whose service is not like a luxury hotel which is more expensive ''first you came you already made unreasonable problems asking for a discount and you also didn't want to pay the room rent but you wanted to stay at our place and we considered you a crazy guest,, all your service equipment was a problem, the room facilities were not adequate,, you complained until all of you complained 'actually what facilities do you want' so far we have handled many guests who came and stayed with us and there were no guests like you who just came and already complained' frankly we don't know what service you want' and you are the first guest who is the worst to stay at our place' thank you for the review
Thank you for giving a review of our place' we apologize in advance and we know you are a guest as a king but you should know you are staying in a guest house whose service is not like a luxury hotel which is more expensive ''first you came… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewJust perfect!
All was perfect
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and spacious. Good aircon. Large bathroom. Wardrobes and space for belongings. Nice pool. Small yoga shala. Tasty breakfast. Easy access to shops and restaurants but off the main road. Staff were excellent.
Noise from room above was annoying at times.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewLocation and pool
First night they put me in a budget room when I paid for double deluxe
Thank you for your review. Have a nice day.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewNice place, near the center, shops and restaurants. Swimming pool very nice and clean! Breakfast is basic but there are lots of breakfast resto if you are not happy with eggs or pancakes. Very good quality/price
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI booked 3 nights and stayed 6 nights (just kept extending each night). This is my 3rd visit to Nugraha and I love the location, the breakfast and the pool is amazing and so clean.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe pool was nice even though I didn’t get to use it. The staff was extremely friendly and helpful. Location was good. Very close to most attractions in the area and lots of bars/restaurants.
I booked a deluxe double, but felt like I received a budget room. When I inquired about this they told me I did receive the deluxe. It was anything BUT deluxe. The bed was very uncomfortable, the bathroom door was missing a handle, there was no place to lock valuables, the shower head was not securely attached, and the AC unit was loud. There was no washing unit as described.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewSuper clean, lovely pool area, staff were friendly and helpful. Huge room, beautiful gardens.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewGreat location, friendly staff, everything you need. The breakfast was yummy
The bathroom smelled a bit damp and there was some mould on the ceiling
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe pool and garden is really lovely, breakfast is great, staff really helpful, water refills and fridge available, good location, great value for money.
The bathroom needs a deep clean, but everything else it’s perfect!
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewStaff
The right mattress in room number 4 sagged in the middle, leading to a little discomfort during the sleep.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGood value for money, perfect location in central Ubud, extremely quite, clean, and restaurant just next door.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThis place is very well located and it's still very chill, no noises from the street. The staff is nice and sweet. One thing I liked the most was having breakfast by the pool 💙
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewIt was so quiet and peaceful, a short walk to yoga barn for my course. Staff very attentive. Accommodated me for early breakfast .
Room not serviced, i had run out of toiletpaper and towels wet. After 10 days i had to ask for fresh linen.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified review