8.7

Reviews of Nugraha Guest House 2 3 stars

Jalan Raya Pengosekan, 80571 Ubud, Indonesia

  • Angela

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Very peaceful despite being so close to the main street. Lovely peaceful pool area. Friendly staff.

    Nothing

  • Eszter

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    We stayed here for a week, the location was perfect, close to the main road but you could barely hear the noise. The pool area is beautiful. If you need anything, just ask the staff, they are very helpful and give you everything. They also clean the place regularly, not just the rooms. There is drinking water available in the kitchen.

    Nothing

  • Saima

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    The staff were super friendly and very helpful. My luggage was stuck at another airport for 5 days. The owner and staff went out of their way to help me communicate with the people at Bali airport (language barrier so it was stressful for me) my bags finally arrived. Breakfast was very simple but nice. I liked that the staff always made sure there was a hot flask of water available (no kettle in rooms they provide hot water in flask daily) Wayan and all the others were attentive and kind. Pool was cleaned regularly. Great location. I stayed here for a month and would definitely return.

    No TV in the room and no bed side lamp are the only two things I would have liked but that being said it was still lovely and I would recommend and stay here again.

  • See the property
  • Ralston

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    I loved my stay at Nugraha. The room was great, the location amazing and the pool was a beautiful and relaxing place to hang out or to have breakfast. I will be back!

    My mattress could have been a bit firmer, it was a bit soft for me.

  • 7.0 Good
    Lara

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Marama

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location, lovely poool and friendly staff

    Nothing

  • See the property
  • Christine

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Pool and garden

    I did a lot of research before booking this place, but the reviews are completely misleading. It is grossly overrated. There are many other hotels nearby — cheaper, the same price, or slightly higher — that will welcome you wonderfully. This place has no receptionist, empty reception and no service whatsoever. The only staff are smiling cleaning ladies who don’t speak a word of English, so you can’t ask for help. The owner is never there. When I asked for him, and pointed out problems, he got defensive and told me to “go rate him on Booking.com.” I had confirmed a ground floor room before arrival, but was given one on the top floor at the very back of the property. Breakfast is awful: overcooked fried eggs, greasy pancakes, no juice. You have to track down a cleaning lady to request it, and it’s served on your balcony on a tiny coffee table so low you have to eat bent in two. No breakfast area at all. The common kitchen often had no water. The room, while it looked nice, was stripped of essentials: no bedside lamp, faulty door, only one tiny hand soap, one towel, and no bath mat. If you value service, comfort, and honesty — stay far away from this property.

    Property response:

    Thank you for giving a review of our place' we apologize in advance and we know you are a guest as a king but you should know you are staying in a guest house whose service is not like a luxury hotel which is more expensive ''first you came you already made unreasonable problems asking for a discount and you also didn't want to pay the room rent but you wanted to stay at our place and we considered you a crazy guest,, all your service equipment was a problem, the room facilities were not adequate,, you complained until all of you complained 'actually what facilities do you want' so far we have handled many guests who came and stayed with us and there were no guests like you who just came and already complained' frankly we don't know what service you want' and you are the first guest who is the worst to stay at our place' thank you for the review

    Thank you for giving a review of our place' we apologize in advance and we know you are a guest as a king but you should know you are staying in a guest house whose service is not like a luxury hotel which is more expensive ''first you came… Show more

    Nugraha Guest House 2
    15 August 2025
  • Marie

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Just perfect!

    All was perfect

  • Annie

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and spacious. Good aircon. Large bathroom. Wardrobes and space for belongings. Nice pool. Small yoga shala. Tasty breakfast. Easy access to shops and restaurants but off the main road. Staff were excellent.

    Noise from room above was annoying at times.

  • See the property
  • Jaswant

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Location and pool

    First night they put me in a budget room when I paid for double deluxe

    Property response:

    Thank you for your review. Have a nice day.

    Nugraha Guest House 2
    2 August 2025
  • Louisa

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Xavier

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Nice place, near the center, shops and restaurants. Swimming pool very nice and clean! Breakfast is basic but there are lots of breakfast resto if you are not happy with eggs or pancakes. Very good quality/price

  • See the property
  • Jess

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    I booked 3 nights and stayed 6 nights (just kept extending each night). This is my 3rd visit to Nugraha and I love the location, the breakfast and the pool is amazing and so clean.

  • Caryn

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    The pool was nice even though I didn’t get to use it. The staff was extremely friendly and helpful. Location was good. Very close to most attractions in the area and lots of bars/restaurants.

    I booked a deluxe double, but felt like I received a budget room. When I inquired about this they told me I did receive the deluxe. It was anything BUT deluxe. The bed was very uncomfortable, the bathroom door was missing a handle, there was no place to lock valuables, the shower head was not securely attached, and the AC unit was loud. There was no washing unit as described.

  • Kim

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Super clean, lovely pool area, staff were friendly and helpful. Huge room, beautiful gardens.

  • See the property
  • Gurveer

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Anna

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Great location, friendly staff, everything you need. The breakfast was yummy

    The bathroom smelled a bit damp and there was some mould on the ceiling

  • Hannah

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    The pool and garden is really lovely, breakfast is great, staff really helpful, water refills and fridge available, good location, great value for money.

    The bathroom needs a deep clean, but everything else it’s perfect!

  • See the property
  • Kabir

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Staff

    The right mattress in room number 4 sagged in the middle, leading to a little discomfort during the sleep.

  • Marvin

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Good value for money, perfect location in central Ubud, extremely quite, clean, and restaurant just next door.

  • Cezary

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • See the property
  • Flora

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Flora

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review

    This place is very well located and it's still very chill, no noises from the street. The staff is nice and sweet. One thing I liked the most was having breakfast by the pool 💙

  • Andrea

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    It was so quiet and peaceful, a short walk to yoga barn for my course. Staff very attentive. Accommodated me for early breakfast .

    Room not serviced, i had run out of toiletpaper and towels wet. After 10 days i had to ask for fresh linen.

  • See the property
  • Gemma

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Mirador Hotel

Kaohsiung, Taiwan

Affittacamere 051

Bologna, Italy

Luxury Apartments - Rozenhof Villa

Stellenbosch, South Africa

Romantik Hotel Meisenheimer Hof

Meisenheim, Germany

Beach House Revell St.

Hokitika, New Zealand

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...