Nothing.

The scenery is absolutely breathtaking, and the hotel blends perfectly into its natural surroundings. The staff are overall very pleasant and attentive. Dinner was correct, but the price felt very high compared to what was offered. During our stay at another hotel in Ubud, the food quality was exceptional at a much more reasonable price. Breakfast, while decent, could also be improved when compared to other 5-star hotels we have visited. A special thanks to Mr. Parnata and Juni for their kindness and genuine care – their attentiveness truly made a difference. We have already fallen in love with this artistic gem in the middle of nature, and we’ll definitely come back very soon ❤️

Stayed in August 2025

The breakfast could have more options variation. Generally good

Large property. Good location. Friendly staff. Ideal for family.

Stayed in August 2025

English language could be better for the staff, TV system very slow to respond.

Location, very clean, food.

Stayed in August 2025

We loved the atmosphere, and the staff were so friendly and nice!!

Stayed in August 2025

I liked everything

The heart of the jungle with our own private river. Immaculate views and just amazing staff. Rika, Tris Gunah and so many others. Felt like home and incredibly welcomed. The buggy cart drivers were so sweet. Always available. This resort’s hospitality is beyond words. I’ll be coming back.

Stayed in August 2025

The staff were excellent, friendly, helpful. The room was clean and comfortable, and the Balinese entertainment was very enjoyable.

Stayed in August 2025

Breathtaking views and very relaxing!! The spa was my absolute favorite and wish we could’ve stayed longer.

Stayed in July 2025

Just allround an amazing experience. It’s a little bubble in the middle of the jungle and it feels very cozy, homely and welcoming. We had the best stay. We traveled with three kids, one of which only six months old, and staff made sure they had the best time at every turn. Really remarkable.

Stayed in July 2025

We had a truly relaxing 2-night stay at this beautiful jungle resort. The setting was serene and surrounded by nature — perfect for unwinding. The service was exceptional, with the butlers Gus Trina, and Gangga going above and beyond to make us feel welcome and well taken care of. From arranging activities to little thoughtful touches, they really made the experience special. Highly recommend this resort for anyone looking to disconnect and recharge in a peaceful, natural setting.

Stayed in July 2025

Nothing

⭐️⭐️⭐️⭐️⭐️ Absolutely Magical Experience! Maya Ubud Resort and Spa completely exceeded my expectations. From the moment we arrived, everything was perfect — the food was absolutely delicious, beautifully presented and full of rich Balinese flavors. Every meal felt like a special occasion. The vibes of the resort are just incredible — peaceful, serene, and deeply connected to nature. The sound of the river, the lush greenery, and the elegant design of the resort created such a calming and luxurious atmosphere. The service was beyond excellent. Every staff member was warm, attentive, and genuinely caring. You can feel that they go above and beyond to make you feel welcome and pampered at every step. And the views? Breathtaking. Whether it’s the jungle canopy, the river valley, or the perfectly maintained gardens, there’s beauty in every direction. It’s truly a hidden paradise in Ubud. Highly, highly recommend — we’ll definitely be coming back!

Stayed in July 2025

Nothing! Coffee took a long time to arrive each day, but was delicious. Minor comment as it’s brilliant hotel.

Exceptional hotel, one of best I’ve stayed anywhere in the world. Stunning property, fantastic food at various restaurants and service impeccable. Highlight of our trip. Also recommend the ‘Eat Pray Love’ facial and massage package.

Stayed in July 2025

Words can’t express how we feel about this heaven spot on Earth. A hidden gem in the rainforest.. First of all I would like to express how exceptional this resort is. We started our honeymoon at Maya and it exceeded our highest expectations! We got an incredible room with a private pool with an overview of the rainforest - thank you for that! The stuff was just amazing, words can’t simply express how incredible everyone was. From the very first moment of our arrival to the very last second - top notch! The welcome drink - my absolute favourite! Your kindness, generosity, hospitality is simply outstanding! Special thanks to Gus who looked after us for the whole of our stay. He made sure that our experiences at and outside of the resort were smooth and truly special. It has been a truly magical trip; a trip of a lifetime and we will definitely come back ! It will become a part of our journey forever locked in our hearts and souls. Special thanks to Bogus who served us during our romantic dinner and a lovely and incredible manger of the Tree Cafe Restaurant ( I do apologise for forgetting your name). But we are truly grateful for all the time, attention, care and love we received. It felt like a second come to us. A place is made not by just a beautiful views, but PEOPLE. And Maya Hotel is definitely such a place… I wanted to also emphasise how fantastic this venue is for a romantic gateway. A place where you can disconnect from the business of everyday life and truly reconnect with your Self. There were some families with kids, but we had the intimacy and quiet zone for the whole of the stay. For kids there are special activities. Yoga class is fabulous and truly at its essence. The spa is one of the best I’ve ever been to. We had two treatments and it’s worth every penny. Oh and absolutely glorious food ! Romantic dinner and floating breakfast - a dream come true ! I truly recommend this paradise!

Stayed in June 2025

Excell3nt service and many activities

Stayed in June 2025

The bathroom could use an update but it is generally ok.

Love the expansive lush grounds and the peacefulness of the countryside. The staff were all amazing.

Stayed in June 2025

The only think that I would like to know in advance - there was a list with activities, some of the marked as free. So we took a photo session, that was marked free. Once showing at the lobby for the session - we've been told that for the free option we are only getting 1 printed picture. If we would like to have the whole photo session - the prices are much higher than expected, of course - you have the option to take only the 1 photo and pay nothing, which is still great! I guess it would be better to be more transparent about it at the list. We would still book the session and enjoy paying for the photos, but this way it just felt that we are being lied.

It was all very nice and good. The whole complex was very well maintained and the stuff is super friendly. The price is totally worth it.

Stayed in May 2025

The room wasn’t clean enough however they promptly changed our room

The location and staff were amazing

Stayed in June 2025

There is nothing to dislike about this property. Plus the personal butler & each staff member cater to your every need. You would only have to ask for something & they would get it for you.

This really is a beautiful hotel. The rooms are spacious & have every comfort that you need - complete with personal butler service. The butler connects with you both personally & via what’s app so that your every need is catered too. All the staff are gorgeous. So warm & welcoming. The gardens, pools, hotel, restaurants etc are all well maintained & visually beautiful. I really enjoyed the food & as a coeliac I found that it was so easy to eat here & I had loads of choices & the menus are clearly marked. The staff understood my dietary requirements. There is entertainment each evening & there is really no need to leave this hotel. There is however a shuttle bus service to Ubud that runs every hour between 9am & 5pm & the trip only takes 10 minutes. So exploring Ubud is easy. The staff at Maya are all outstanding. I can’t wait to return.

Stayed in June 2025

staff with better english can be hired, language is a barrier there. Breakfast would be better if included more european options rather than asian. They don't know about bali belly and still use ice from filtered water as they said, which is not good since they make us scared from bali belly a lot.

everything!!! the resort itself feels unbeatable. The spa was my best time of my life. Rooms are clean and spacious. Staff are friendly (sometimes too friendly that as a european you cannot understand if they are trying to flirt you and this can sometimes intimidate you but overall good). Pools were magnificent, however try to find a place in forest pool in the very early morning since it can be too crowded after noon. Hotel provides many different cultural workshops and dinners.

Stayed in March 2025

Difficult to get pool chairs. Couldn’t get a buggy after 10.30pm

Beautiful ambience. Great facilities. The spa was fantastic

Stayed in June 2025

There was nothing that i didnt like.

Breathtaking views, very friendly and supportive staff.

Stayed in June 2025

Staff were great, very hospitable, great location

Stayed in June 2025

A superb property with wonderful staff and facilities. Nothing too much trouble.

Stayed in June 2025

The resort was very clean however it is starting to show its age, definitely needs a renovation soon, particularly in the standard rooms where we stayed. Bathroom was very old and the hallways had a lot of peeling/bubbling paint.

Staff were very welcoming and friendly, they made sure we were well taken care of. The resort grounds are stunning, beautifully kept gardens with views to die for. Lots of options for breakfast, lunch and dinner. We really enjoyed the happy hours from 5pm to 7pm at the tree bar.

Stayed in May 2025

EVERYTHING! Location, cleanliness, convenience, pricing, SERVICE. This was hands down one of my favorite hotels I’ve ever visited.

The grounds are beautiful and well kept. Attention to detail everywhere you look! Service is top notch. Highly recommended

Stayed in May 2025