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  5. Reviews of Ijen Suites Resort & Convention

Reviews of Ijen Suites Resort & Convention 4 stars

Jl. Ijen Nirwana Raya Blok A no. 16, 65116 Malang, Indonesia

#17 of 99 hotels in Malang

Guests' Choice

Review score

Based on 45 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Goog hotel for a one night transfer to yogyakarta.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Very comfortable and pleasant.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely and helpful staff.

    Stayed in August 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast menu... to ordinary yes lack in of variance n poor taste compare to roomrate

    Location, ease, lobby ambience, pool location

    Stayed in May 2025

  • Reviewed: 27 January 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    Contact impossible. I left something behind, but none of the phone numbers or email worked. Very disappointed and still haven't been able to get through, even through Booking.com.

    Stayed in January 2025

  • Reviewed: 18 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was unexpectedly bad. The taste was the worse compared to others in my experience

    Plenty car space, we parked our car with no trouble

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Service quality

    Stayed in December 2024

  • Reviewed: 15 October 2024

    8.0
    Please keep clean & friendly
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Breakfast

    the location Towel clean

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Nice stay.😀
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    It was a nice experience! The staff was incredibly friendly, the rooms were clean and comfortable, and the overall atmosphere was welcoming. The location is perfect, and the service exceeded my expectations. I highly recommend this hotel and will definitely return in the future.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is good

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    A lovely stay in Malang
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Concierge to speak some English would be helpful Very hard to speak English in Java

    The pool was lovely and the garden surrounds The ambience was very nice

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Nice hotel, excellent breakfast. Chef was very nice.
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was a little noisy and the beds are a little too small. At check out, the girl how no idea how to process my card. Took long. Maybe first day?

    Breakfast was awesome. The room is very comfortable and everything works well

    Stayed in September 2024

  • Reviewed: 30 August 2024

    8.0
    Nice place to relax
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We booked the mount bromo tour through the hotel and the guide didn’t speak any English so I recommend booking it somewhere else. The pool is almost always not under the sun so it’s not very usable as Malang is quite windy.

    The hotel’s decoration is quite nice. The Tv in the room was a smart TV. The breakfast is okay (could have more non-Asian breakfast options). The hotel has a spa and you can book massages there. The shower water is hot which doesn’t always happen in Indonesia!

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    We had a great stay. The staf was very friendly and arranged a wonderful Bromo Sunrise Tour.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights

    The temperature of the water in the swimming pool was really low :-(.

    Breakfast was very good. Lots of choice.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Staffs are very helpful and polite. Hotel is well maintained.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    8.0
    We loved it for the most part and plan to return at least six times a year.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The breakfast is not good to be honest and my wife and I know how to compare it with other hotels of the same price range. The egg station is a disaster, the salad bar is not refilled and not interesting. The baked goods do not seem fresh. Honestly if I were the manager I would be looking to improve how things work in the kitchen and maybe get some outside expert help. Hotel Bumi in Surabaya does a great job with the breakfasts.

    The layout and decoration of the hotel is very interesting including the koi pond and many trees which I like very much. I also like the clean cool water in the pool.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    8.0
    My family was very happy to stay here and we will be regular visitor
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    Every table should have pepper and salt. The food should be ready. I asked for boiled eggs, the staff needed to boil but it took very long.

    The location is very convenient, the surrounding is quiet, staffs are friendly, room is nice and comfortable. It's a perfect location to have a rest, yet easy access to get around.

    Stayed in July 2024

  • Reviewed: 29 May 2024

    8.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast were so so.

    The building, the design.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Staff hotel help me inform my HP still in my room Hotel when i forgot
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    nothing

    Breakfast it's Ok

    Stayed in April 2024

  • Reviewed: 10 April 2025

    4.0
    desapointing
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Ijen Hotel was good I stayed there a few times in the past. Sadly this time with no information the pool for kids was under maintenence. SAUNA was broken as always. But they have two. The second was also broken. The jacuzzi also broken. Breakfast was not good as usual also. I asked the attendent about helping me with a trip to Bromo. They gave me a price and I asked about if she could help me with discount. She told me to look by myself and didnt sound polite to me... I am glad we spent the day doing other activities otherwise my trip to malang with my family would be very desapointing. It looks like this time this hotel was not well cared. Sorry for the bad review but I honestly think Ijen should improve a lot.

    The room and the view from there.

    Stayed in March 2025

  • Reviewed: 1 November 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food was awful. Ordered the most expensive meat on the menu, and my flip flaps would taste better. Frozen meat cooked directly, so welldone with a row centre. Had a pillow with a huge blood stain on. Laundry man came knocking at 6 am 😤. No double glazed window, so expect waking up every morning before sunrise for Muslim prayer. When I told the reception about all this she was laughing 🤐😤😤

    Room, staff

    Stayed in October 2024

  • Reviewed: 22 April 2024

    2.0
    Very good
    • Business trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Shower area was a bit dated. The sliding door from balcony wouldn’t lock

    Friendliness of staff

    Stayed in March 2024

  • Reviewed: 29 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    room 301 is noisy from the outside of the balcony. Staff pretend to be busy when guests are coming

    breakfast and pool

    Stayed in December 2023

  • Reviewed: 27 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 28 June 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

Showing 1 – 25

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