Jl. Ijen Nirwana Raya Blok A no. 16, 65116 Malang, Indonesia
#17 of 99 hotels in Malang
Guests' ChoiceBased on 45 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
9.3
Value for money
8.7
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 20 August 2025
Bruno
FranceGoog hotel for a one night transfer to yogyakarta.
Stayed in August 2025
Reviewed: 15 August 2025
Worboys
United KingdomLovely and helpful staff.
Stayed in August 2025
Reviewed: 31 May 2025
Ariopandji
IndonesiaBreakfast menu... to ordinary yes lack in of variance n poor taste compare to roomrate
Location, ease, lobby ambience, pool location
Stayed in May 2025
Reviewed: 27 January 2025
Pyatt
IndonesiaContact impossible. I left something behind, but none of the phone numbers or email worked. Very disappointed and still haven't been able to get through, even through Booking.com.
Stayed in January 2025
Reviewed: 18 December 2024
Eka
AustraliaThe breakfast was unexpectedly bad. The taste was the worse compared to others in my experience
Plenty car space, we parked our car with no trouble
Stayed in December 2024
Reviewed: 2 December 2024
Lim
SingaporeNothing
Service quality
Stayed in December 2024
Reviewed: 15 October 2024
Taufik
IndonesiaBreakfast
the location Towel clean
Stayed in October 2024
Reviewed: 14 October 2024
Uwe
Germany-
It was a nice experience! The staff was incredibly friendly, the rooms were clean and comfortable, and the overall atmosphere was welcoming. The location is perfect, and the service exceeded my expectations. I highly recommend this hotel and will definitely return in the future.
Stayed in October 2024
Reviewed: 30 September 2024
Bambang
IndonesiaBreakfast is good
Stayed in September 2024
Reviewed: 19 September 2024
Marina
New ZealandConcierge to speak some English would be helpful Very hard to speak English in Java
The pool was lovely and the garden surrounds The ambience was very nice
Stayed in September 2024
Reviewed: 11 September 2024
Luis
MexicoMy room was a little noisy and the beds are a little too small. At check out, the girl how no idea how to process my card. Took long. Maybe first day?
Breakfast was awesome. The room is very comfortable and everything works well
Stayed in September 2024
Reviewed: 30 August 2024
Gabriela
PortugalWe booked the mount bromo tour through the hotel and the guide didn’t speak any English so I recommend booking it somewhere else. The pool is almost always not under the sun so it’s not very usable as Malang is quite windy.
The hotel’s decoration is quite nice. The Tv in the room was a smart TV. The breakfast is okay (could have more non-Asian breakfast options). The hotel has a spa and you can book massages there. The shower water is hot which doesn’t always happen in Indonesia!
Stayed in August 2024
Reviewed: 21 August 2024
B
NetherlandsThe temperature of the water in the swimming pool was really low :-(.
Breakfast was very good. Lots of choice.
Stayed in August 2024
Reviewed: 12 August 2024
Ronny
Indonesia-
Staffs are very helpful and polite. Hotel is well maintained.
Stayed in August 2024
Reviewed: 18 July 2024
Ricker
IndonesiaThe breakfast is not good to be honest and my wife and I know how to compare it with other hotels of the same price range. The egg station is a disaster, the salad bar is not refilled and not interesting. The baked goods do not seem fresh. Honestly if I were the manager I would be looking to improve how things work in the kitchen and maybe get some outside expert help. Hotel Bumi in Surabaya does a great job with the breakfasts.
The layout and decoration of the hotel is very interesting including the koi pond and many trees which I like very much. I also like the clean cool water in the pool.
Stayed in July 2024
Reviewed: 7 July 2024
Irfan
IndonesiaEvery table should have pepper and salt. The food should be ready. I asked for boiled eggs, the staff needed to boil but it took very long.
The location is very convenient, the surrounding is quiet, staffs are friendly, room is nice and comfortable. It's a perfect location to have a rest, yet easy access to get around.
Stayed in July 2024
Reviewed: 29 May 2024
Mario
IndonesiaBreakfast were so so.
The building, the design.
Stayed in May 2024
Reviewed: 22 April 2024
Stephen
Indonesianothing
Breakfast it's Ok
Stayed in April 2024
Reviewed: 10 April 2025
Alan
IndonesiaIjen Hotel was good I stayed there a few times in the past. Sadly this time with no information the pool for kids was under maintenence. SAUNA was broken as always. But they have two. The second was also broken. The jacuzzi also broken. Breakfast was not good as usual also. I asked the attendent about helping me with a trip to Bromo. They gave me a price and I asked about if she could help me with discount. She told me to look by myself and didnt sound polite to me... I am glad we spent the day doing other activities otherwise my trip to malang with my family would be very desapointing. It looks like this time this hotel was not well cared. Sorry for the bad review but I honestly think Ijen should improve a lot.
The room and the view from there.
Stayed in March 2025
Reviewed: 1 November 2024
Abbas
United KingdomThe food was awful. Ordered the most expensive meat on the menu, and my flip flaps would taste better. Frozen meat cooked directly, so welldone with a row centre. Had a pillow with a huge blood stain on. Laundry man came knocking at 6 am 😤. No double glazed window, so expect waking up every morning before sunrise for Muslim prayer. When I told the reception about all this she was laughing 🤐😤😤
Room, staff
Stayed in October 2024
Reviewed: 22 April 2024
Greg
AustraliaShower area was a bit dated. The sliding door from balcony wouldn’t lock
Friendliness of staff
Stayed in March 2024
Reviewed: 29 December 2023
Ansori
Indonesiaroom 301 is noisy from the outside of the balcony. Staff pretend to be busy when guests are coming
breakfast and pool
Stayed in December 2023
Reviewed: 27 July 2025
Tri
IndonesiaThere are no comments available for this review
Stayed in July 2025
Reviewed: 28 June 2025
Savetri
IndonesiaThere are no comments available for this review
Stayed in June 2025
Showing 1 – 25
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